With a friendly & knowledgeable staff and flexible appointments this eye doctor is one of the best…read more. His team is very professional and his machines are advanced . I have been going here for years . Theres a waiting room area that stores toys for the younger children and a TV for the eager parents . I seen two optometrist there and both of them are friendly and kind.

Had a few appointments for eye exams here. All the Doctors here are very good and easy to deal…read morewith. The problem comes after your office visit and they try to pressure you into buying glasses or contacts here . They also went as far as putting a hold on ny VSP benefit when I only wanted an eye exam. I went to use my VSP plan at another eyewear provider and they said this fine office put an authorization hold on my benefits so that I could only use them at this provider.

I've been using this location for a number of years. Today was the worst. I had an appointment…read morebooked for 3:20; was there early. Called me in on time then made me sit and wait another 40 minutes. Had an eye infection; Dr. said she sent in prescription for eyedrops; pharmacy never received call. I called back twice; first girl said I'll relay message to doctor; called pharmacy 30 min later...no prescription. Called back to office, got answering service. Nice. Thanks for nothing.

I've been coming here for 20 years and it's the best place to get glasses! The owners is the nicest…read moreand caring guy around! You can go walk in and hand him your insurance card he points out where the glasses are and you grab the ones you like then boom! He asks for your number to call you when there really takes less then 15 mins!

Worst experience I've ever had purchasing glasses. Had to return them them the next day and order…read moresomething different. Then was not refunded/credited full amount of return and had to pony up more cash to receive my replacement pair. Owner doesn't listen to what you are trying to say about concerns and immediately goes from Mr. Nice-Guy sales persona into Not-So Mr. Nice-Guy when you call him on his errors and/or discrepancies.

I have been seeing Dr. Caliolo for about 20 years. She is one of the few doctors I have seen over…read morethe years who actually cares about her patients. The office staff always greets me and is very pleasant. Eyes are very important to me and I have complete confidence in this doctor and the doctors she has referred me and my family over the years. My husband has a serious condition and was referred to an excellent specialist. My elderly mom also has a serious eye condition and was referred to excellent specialists. Sue has been helping me choose frames that are both attractive and comfortable. She accurately measures and fits the glasses. I love this office. I can't understand the negative reviews. Sometimes you get the attitude you give. No one has ever been rude to me. Only time I was referred to another doctor was when my family or I needed care this office could not provide.

The office staff are very rude. They call and cancel your appointment noting that it is a medical…read morevisit, really? What do you go to the eye doctor for? Don't they read the chart? Then when they send a bill and you have proof that the balance is not correct, they get "not happy" and a few days later cancel your appointment and say they will refer you to another doctor?? Why?!!!

WARNING: The office was tidy, but not clean. The sample…read moreglasses were dirty with fingerprints and i had an early morning appointment. The technicians were were nice, but one couldn't figure out how to use one of the machines and needed help. It was the one that touched the eye ball to detect pressure. That was rather unnerving. The normal doctor was out of the country so there was a stand in. That person was nice and clean, but missed that I have a prism in my lense. When I pointed it out his response was "Well it's very small." I don't care how small it is, he missed it! I picked out $200 frames and after insurance (which is quite good) the price to me was still over $800! That's ridiculous. I have a basic perscription with one 'small' prism! Once I said no to that, the persons attitude changed, and she turned her back on me ; I became invisible. Two days later I get a call saying I needed to have a special test done to see if i am going to have an occular stroke! Oh and insurance doesn't cover it. Funny that was the same 'dire' phone call my husband received. He did the test and it was nothing. I suspected fowl play here. So I got my exam notes over to a different doctor and he says there is nothing to indicate that I need to have that scan. And yes, the cost of those glasses frames was way too high! WARNING !!!! Watch out for these money grubbing people. They are not putting their clients needs first!

Very friendly staff; and very knowledgeable doctor they sat down and explained a lot to meread more

Thank you very much to the optician in the Vision Center in Walmart in Cromwell today who repaired…read moremy eyeglasses! They were in terrible shape and he removed a broken screw and made the repairs that were badly needed.

I'm giving store a 5+ I'm very thankful for the customer…read moreservice. The woman who help me was great! She gave me good advice before leaving the store to ensure I was happy with my new glasses. They even sent them back to get fix when my glasses came in with a starch. Within a few days I was good to go. Thank you again ladies. Much better customer service then pearl vision in middletown (I don't reccomend them) Walmart vision in Cromwell is for me

Excellent place to get glasses and exams. Dr Fung is very friendly and professional! Nicole the…read moreassistant and Mya the eye glasses tech were great to deal with and professional! Thank you for being such a great place and caring about your patients!

Been coming to see Dr. Sienko for about 10 years. Great office staff that is very diligent and…read morecaring. Dr. Sienko always takes whatever time necessary to care for you. The eyewear center is convenient and not a hard sell. They obviously know you can get glasses elsewhere for less but you don't get the service and follow up you get here.

I had a really good experience at the Walmart Vision Center. Dr. Mark Calixte was professional,…read moreanswered my questions during the eye exam, and I found him to be a kind and caring man. The support staff were excellent, from the receptionist Lorna in the doctor's office to the eyeglass staff in the Vision Center, Cheryl, Kenny, and Danny. Cheryl even saved me money by her re-checking of my insurance plan. Kenny and Danny did a great job ordering and fitting my glasses. Overall, a very pleasant experience and I would go there again.

I've been twice for an eye exam and couldn't have been more satisfied. Appointments are easily…read morescheduled online. Haven't purchased frames here, but they did replace the lenses in a frame I wanted to keep wearing. Great work on that, as well.

I wasn't sure what to expect from BJs but the experience was very easy. The young lady who helped…read moreus was very pleasant and extremely efficient. Both of my children, that are 8 & 9, need new glasses and the entire process from selecting frames, being sized, ordering the lenses then paying took less than 15 minutes. We also paid under $250 for both of their frames and prescription lenses which is amazing!