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    Bank of America Financial Center

    Bank of America Financial Center

    2.8
    (13 reviews)

    Brenda is awesome! She was able to help us right away with out an appointment. Very friendly!read more

    For its size and resources, this bank's services should be more in tune with our local needs, and…read moreclearly more comprehensive: e.g. it should have a notary. Also, the manager I talked to recently gave more of a GQ vibe than a bank officer ready to support clients. Not only did the manager seem out of touch, but the teller was incorrect, yet very confident, about a simple transaction. That is, while depositing a check made to me and my wife, the teller explained that my wife would have to be present....odd bc we're both on the account already. Only after I asked for the manager, who didn't come out, did the teller inform himself and accept that I could make the deposit alone. If I had not asked for the manager, getting my wife and myself to the bank during banking hours would have been very difficult. I don't expect bank staff to know everything, but this was a simple deposit. When I asked for the GQ manager, who finally appeared (unwillingly), and pointed this out, he pushed back with, "well, he's new". Why so confident if they're new...why not take the initiative to make sure they're not posing an inconvenient ask that isn't even necessary. This is just one example from a long list of shortcomings. Another is, they put an ATM in the center of town facing the sun without shade ... since we're in PHX AZ, It's unclear where to start with that one. The take-away is, this big bank seems out to touch with us small folk in AZ. Expect more for your patronage!! ... way more!!

    MidFirst Bank - banks - Updated July 2026

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