I love this bank! The entire staff is amazing both for personal and business banking. The only…read morecomplaint I would have is with corporate that now personal accounts can incur monthly fees if you aren't using your account enough. I've never had any issues here.

Possibly the worst online experience I've ever had with any bank. The online banking portal is…read moreuseless and slow. Their systems are archaic and they are happy to charge ridiculous fees to do anything over the phone. God help you if you have the unfortunate circumstance of having a loan transferred to this bank.

Recently moved into town . Needed a new business's checking acct .Spencer helped me . He was…read morehelpful , quick and friendly .could have not been easier

Used these folks for YEARS now…read more Thorough and professional. Always friendly. Good, honest firm to do business with -- especially with mortgage work.

I had a vehicle loan with them and paid it off. They said it would take 10 days to get the lien…read morerelease. I should have gotten it same day, but they wouldn't verify funds on the cashiers check. What is the point of a cashiers check then. Took 3 weeks to get lien release which cost me the sale of my vehicle. Ive probably bought and sold 20 cars and had financing on all of them. Never have I ever dealt with a bank that was more bureaucratic and anti customer focused bank.

Allegiance Credit Union is the Best Credit Union around . The girls that work there are phenomenal…read moreand they go above and beyond to try to help you with whatever problem or anything really . Don't hesitate to become a member here , because I guarantee you you will not be sorry .

I reached out to my agent and spoke with Jeff on April 2, 2026 to submit a non-nicotine form for my…read moreson's life insurance policy. He responded on April 2 and April 3, and again on April 10, indicating the request would be handled. However, no confirmation was ever provided. On April 30, 2026 I contacted customer service myself--only to find out the request had not been processed at all. When I followed up with Jeff, the response I received was dismissive and lacked accountability. He stated, "It wasn't processed because you didn't answer questions." I asked him when he notified me of this. He informed me, "I'm notifying you, now." This is incompetent and unacceptable. Given that these are life insurance policies, this is a serious matter. In the event of a death, this experience raises real concerns about how a policy would actually be handled. I have since requested to have my policies reassigned to a more responsive and professional agent. I would not recommend working with this individual or company.

Scott is a great guy ! I believe they will get the best deal they can. And if there is a better…read moredeal they will let you know that also.

**AVOID AT ALL COSTS**…read more Started the refi process with this dishonest company several weeks ago and after being told the loan was approved in underwriting, magically it's not. Near a month of wasted time. Claim to put customer service #1, total lie! If you are brave enough to try something with them, know you'll have to pursue communication 100%. I got stuck with Cynthia Duplisis, Mike Nevin and Amy Taylor, only one of which ever returned calls and only after me calling relentlessly. After being told I don't qualify, despite stable job and plenty of income. Made another call to a legit company and, at a much lower rate, with no closing costs, was told the refi can be done! If you want to waste time and money, call LoanDepot. They lost a potential, good paying client, over lack of customer care and sheer unwillingness to be honest.

Josh is a true gentleman and ALWAYS makes my clients happy.read more

It took me at least 4 accountants before I got to Ahmed. His value add was evident from day one…read more Instead of instead of treating me as a number, he took the time to understand my business, my needs and my priorities and gave advice accordingly. He would put himself in my shoes, saying "here's what would I do if I were in your situation". He helped me setup quickbooks, and manage my own payroll, retirement plans and bookkeeping. Ahmed is like my fractional CFO

I'm the first review!!!…read more Let me just say I have the best accountant/tax preparer. We may get side tracked on phone calls but we always still manage to get things done! And he's so easy to work with - even for my currently "unorganized" business!

HORRIBLE! We started going to this place about 3 years ago. At first it was great, and then each…read moreconsecutive year after we kept getting billed more and more for things they never communicated to us about and we didn't agree to. When we finally decided to pull the plug, we found out that they signed us up for quickbooks and we are now being forced to pay a bill for 2 years we had tried to sign up for but were never given the information needed for. DO NOT USE THIS CPA! He is raking his clients over the coals.

I REALLY wanted to like Jay because he has mutual friends! But, after the job completed and…read morecomplete lack of customer service, I cannot recommend him. In my opinion, he must be too busy! I don't think it would be wise for him to accept new clients. Several disappointing things happened in this experience. It started off with my dropping off my tax documents in February. His front office staff contacted me soon after to tell me that only $2,500 of deductions would be applied for the 2022 instead of $98,000 because they didn't understand how long term capital gains taxes work! This issue was fixed but it stressed me out thinking it wasn't going to be right because I had to explain it to them. Jay left off thousands of dollars in deductions on charitable donations which he had the receipts for and which were included in an orderly fashion. It was fixed when I pointed it out but I FOUND the issues myself. Why am I paying an accountant to make HUGE financial mistakes? The difference in my tax bill had I not found the mistakes was roughly $1500 that I would owe (between federal and state!) That's significant!!!! Several times in the process, I'd ask a question and he'd meet with me a..."this form would need to be filled out. Do you want me to fill it out?" Well...I want you to fill out whatever necessary forms need to be filled out! Considering this is your job, you should know the proper forms and make it happen. Never have I ever had to tell my accountant what form I want them to fill out. With my previous accountant, he would call me to go over things to make sure we were on the same page and to clear up any issues. I only changed from him because 1) he was scared of Covid and didn't want to meet in person and 2) he had made a few errors. But goodness, at least he was quick to call me, apologize, and immediately fix the issue. Well, I sent Jay an email asking if we could go over it since he wasn't there when I picked it up the first time. To which he responded "he's just too busy this time of year to meet with people." Yet, he wasn't too busy to send me a $650 invoice for an incorrect tax job. $50 of this invoice was for a meet & greet where he basically sold himself to me on how aggressive he is and how he will ask all of the right questions, etc. Mind you during the actual process, I had to ask ALL of the questions, find the mistakes, and basically do the work. It was an expensive fee for very little communication (emails could go a week without being answered), very few of my questions being answered, errors galore, and a 2 month long tax process. In the end, he did make the changes but it was not an efficient process. We had to pick up our documents twice since they don't do anything electronically either. It was the most expensive accountant bill that I ever received, with the least amount of work done. And, I received my corrected taxes back 2 days before the deadline. Talk about stressful. I would have been better off using Turbo Tax and doing it myself. This was an expensive lesson learned!