Great people and always a great experience. Miranda and her team go above and beyond to help me…read morewith all my banking needs. I've been with this Bank for over 12 years.

This Bank isn't even everything. Yeah you read that right. This bank isn't even convenient at all…read more The irony in the name. I've had this bank for a little over a year now. Here are some of the most inconvenient features this bank has in place. 1) You cannot transfer between accounts between 10pm and 1am. So if you need emergency funds from your savings. Between any point at that time. Any other bank would be more "convenient. 2) Mobile uploads for check deposits. Half the time don't work. And if you decide to do it over the weekend. Cause you got paid on a Friday. Well good-luck cause twice my check was held for review. Taking even longer!!!! 3) You don't get your paycheck a day or 2 before. Like most banks. 4) **** YOU CANNOT DEPOSIT CASH OR A CHECK INTO THE ATM AT THE BRANCH , YOU MUST SPEAK WITH THE TELLER TO MAKE A DEPOSIT. SO FORGET IT IF YOU HAVE TO PUT MONEY IN A PINCH, SO YOU'LL NEED TO DO ALL THAT DURING BUSINESS HOURS, WHICH IS VERY INCONVENIENT **** 5) The App is buggy, internal errors. Mind you I'm on an IPhone 17 pro. forget it if you wanna use Zelle. They'll freeze your shit if they think it's "suspicious" the fuck???? What I do with my money. And who I send my money too. Is my business. I know who I am receiving and paying money too. They will shut it down with out notice. And you're left clueless having to call their automated support number. Getting a representative is very "INCONVENIENT " 6) You cannot put your card on Apple Pay. Aka Wallet 7) The lady's who work here. Are aggressive for the commission of signing up a new member. Feral asf. they'll butter your ass up. They have you watch a video on the computer with headphones when you open an account. Feels humiliating and childish. And very unprofessional.. 8) You need to make 12 purchases on your card a month or some shit like that. To avoid monthly cost for having your money In their bank. So spend money to not be fined? I regret going with this bank in the first place. But I inconveniently was ushered in by one of the lady's. And I didn't wanna deal with my direct deposit at the time. Though Finally getting that situated. Now that it's tax season. Once that hits the account I'm pulling my funds and moving back to a credit union. Save yourself the inconvenience. This bank truly sucks. I actually have nothing good to say about it, it's been the most inconvenient experience of my 2025 year.

Easy access from all directions and it came in handle to have a drive up ATM. Can't speak on…read moreservice as we didn't go inside.

Nice location. Friendly staff. I came in today to open an account (had to make an appointment due…read moreto the rona) and was helped immediately by a banker who was extremely knowledgeable about the products they have to offer and helped me find the right account types to suit my needs. Also helped me link my accts to the online bank app and showed me the options available for safe deposit boxes. Also Did a quick transaction with a teller who was very friendly and knowledgable as well.

Ginger is an absolute doll. She helped me open my account. She was friendly and helpful despite…read morethe fact I showed up 15 mins before closing. She introduced me to the staff that was on duty that day. I love the fact that this bank has a 100% free checking account. Zero fees to open. Its been a few months, and I still haven't set up direct deposit with my new job but I have not been charged a penny in fees from this bank. So convenient for those new to the area and still settling in. I had to call the 800 number once since I've opened, and that was just to activate my debit card. They answered promptly and helped quickly, so no complaints there either. I'd definitely recommend this bank to those who ask.

I have owned my own business for 24 years and have used many banks. This is the best bank I have…read moreevery used. They are always providing exactly what we need for business and personal

Convenient location nearby the Arrowhead Mall. The staff is friendly and the inside looks nice and…read moreclean. The ATM is covered and outside for easy access.

I'm updating my review as I did receive my payoff notice on my auto loan. Sunwest is saying I…read morenever called or emailed. The calls would never get answered and a recorded message would say computers down, no way to leave a message or record of my calls. As far as emails, I sent secure messages in my SunWest email box. They are there as sent but never answered. I'm good for now. Just disappointed in lack of communication.

I had to stop in yesterday to make a deposit. Jennifer promptly greeted me and understood my needs…read more I must add that I have dealt with several other banking clerks within this organization. Unfortunately, I don't have all their names, but they have all been magnificent to work with, with great personalities and easy to talk to. I love that Copper State works with other credit unions, so I can do my banking locally while having my accounts in another credit union. I have been coming to Copper State for a few months now, and they have always been professional and courteous. They have made me feel like family and never pressured me to bank with them.

Gloria attended me very well. She was very considerate and listen to what I had to say. Definitely…read morea grade A service provider.

Great business products. I referred a friend of mine that needed a line of credit and they got it…read moredone within 2 weeks. Would recommend!

If I could give zero Stars I would. We applied for a loan in sept. Process was dragged. Wasted…read moremoney on appraisal when I had an appraisal already. Appraisal was low ball compared to previous appraisal. At the end denied. Customer service sucks and representative Miko seem to not know anything had to review every question with someone else prior to answering questions. Would I recommend= absolutely NOT I would understand if I had bad credit or low income but I have both good income and good credit.

Branch staff are great and very helpful as is the call center, they are patient and walk you…read morethrough processes if needed. Fry 's has been putting a pending transaction and then deducting the final cost of their app/pickup orders, the two this happened the call center agents will release the additional pending hold to be able to use funds in the account, A rep told me that the call center gets real time updates unlike the branches... which I understand because I worked for a large company sending communications to administrative staff down the rep level. Been with Desert Financial in some kind of way for over 18 years, I will never bank with big banks like Chase, BofA,etc . Where they charge ridiculous fees just to have an account. Desert Financial will reimburse any ATM fees when needed to withdraw cash from credit unions ATMs at the start of new billing cycle. A branch rep told that every February they give every account a "thank you" credit, I think based on how often you used your account or average balance, not sure just remember back in February I got around $20 credit. I recommend this Bank, Charles Schwab or USSA, if you are qualified family member. And little special touch they have big variety of card designs... ASU, Cardinals and desert pictures. Not all banks have that many.

I typically go in this location to get 5-10 in Cash to fill my 5gallon water jugs outside. Waiting…read morein line to get a few physical dollars to use I was told she would be right with me. She then decided to go in the back room check her phone. Dabble on the computer then log out and go on break with 4 people in line. She looked me in the eyes and lied to me. Honestly felt racist. The audacity of a teller is absolutely crazy but when the overweight white female manager came out and started to argue with me about needing to sign something for a deposit I knew it was a power trip. (I've never once had to sign to deposit cash)

Been with ACU for more that 17 years and they never disappoint.. I have family with them aswell…read morethey are super wonderful. We will keep going back for our loans with ACU

Emma Frank is amazing!! Alhambra Credit Union helped me out when I desperately needed it! I can't…read moreexplain how grateful I am. I been with them for years and it never fails amazing employees. God Bless you!! Thankfully Lisa