This bank has a hometown feel and truly cares about their customers! They are always friendly and…read morehelpful. I even learned about different accounts that may work well for me. I highly recommend them.

Citizens is a full service bank run by a great group of people serving all of Polk County with a…read morehands-on, local touch.

Love this bank! Got a line of credit. Generous estimate on our home. Great staff. Friendly,…read morecourteous, knowledgeable. Many products to offer. Business or personal. Wish they had more branches.

Hillsboro Bank is what a hometown bank should be. Welcoming. Professional. Caring and attentive…read moreteam. They have my recommendation.

As a general rule. Wells Fargo was difficult. Unorganized and rude. Would not let me pay an…read moreextended stay hotel. Told me it was Marriotts problem. Nope! The only person to help was Maddie in customer service She was great but she couldn't access my email. !!!!! Susan

This bank is the biggest joke ever I been trying verify my identity for over a month everytime I go…read moreinto a branch they say they can't help me because they are too busy I work Monday to Saturday 6am to 6pm occasionally I get off early I stop by everytime they sit me 1-3 hrs to tell me they are closing make a appt

Adelia was great. Very friendly and knowledgable. She didn't take long to help with my needs.read more

We have been a member of Suncoast for over thirty years. During this time, we have also had…read moreexperiences with many other financial institutions. Suncoast is hands down the best we have ever used. They always provide outstanding customer service and competitive rates.

No other bank can touch/hold my coins. There are many other but this one is mines, banking is like…read morerelationship you get out of it what you put into it! If I get my money I'm fine others may offer you this and that but it's all about relationships....you can go somewhere cheaper or that offers you gimmicks but ultimately it's about the process.

I give them one star because there is no lower rating available. They really should look at their…read moreoperations and ways to improve their costumer service. This branch is the worst location I have ever seen. No auto service and only two tellers available.

Shonda Saunders was truly instrumental in the refinancing of my boat. Most banks rely on JD Power…read moreto determine the value of vehicles and boats, but for some reason my vessel wasn't listed on their site. Shonda fought tirelessly to get an official value established. It took weeks and countless visits to the bank, but she never gave up. Thanks to her persistence, my boat is now listed on the JD Power website, ensuring that anyone with the same vessel won't have to face the obstacles I did. Before meeting Shonda, I visited the Gibsonton Suncoast branch multiple times and spoke with different bankers who gave me generic answers, either due to lack of knowledge or lack of effort. Every banker should strive to meet the standard that Shonda sets. I am forever grateful for her dedication. Thank you so much, Shonda.

I was with them for 15 years but after I retired and my income declined so did thei serivce if I…read morehad a problem with my account. I had to find a more friendly bank for seniors.