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    Midgard Self Storage

    3.0 (4 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Midgard Self Storage

    Truck rental

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    2 years ago

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    Brittany H.

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    2 years ago

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    U-Haul Moving & Storage of Savannah Ogeechee

    U-Haul Moving & Storage of Savannah Ogeechee

    2.1
    (21 reviews)

    This location is conveniently located, but for some reason there's always issues. I originally…read morebooked with a location in Pooler, but they called days in advance stating they were overbooked and we would need to use this location instead. We requested the virtual check out as we needed the truck before hours. Luckily when we arrived there was an employee available because the virtual check out wasn't working. She was able to get us figured out, because the online number had very long wait times to even speak with anyone.

    This location does not honor their reservations and their customer service is lackluster at best…read more You cannot trust this moving company for your moving needs. They did not honor our reservation by renting our reserved vehicle out from under us to a walk in earlier that morning and while talking to them at the counter about this they were very rude and blamed the entire sell-out issue on us because our reservation time was later in the day (10am, which was the earliest available reservation online) and because we had not walked in when they opened up (7am). We opened a CAF with the reservation manager and shortly after talking with them we decided to go back to the location to see if they had finally had an available rental, which was something we were promised to get later in the day. When we went back they had two trucks on their lot of the length that we reserved and 5 other trucks of different lengths. So we went inside to inquire about them and were rudely told that we could not rent these vehicles even though they were on the lot and were subsequently told to come back tomorrow and try again. We called and updated our CAF with the manager who told us we will be speaking with a General manager within the next 3 days. Which is a step in the right direction, is unfortunately too late for our move this weekend. It is very humorous to me that their dial tone waiting music says something to the extent of "to keep our promises to you, we will be recording this call". Instead U-Haul, you can keep your promises to your customer by honoring your online reservations and treating your customers with respect.

    Budget Truck Rental

    Budget Truck Rental

    1.0
    (5 reviews)

    I had rented a Budget Truck Rental to get from Upstate, NY to Savannah, GA. When I arrived at my…read moredestination the 26' truck ramp was broken and could not attach to the back of the truck so we could not use the ramp to unload my belongings. I called the Service tech (After buying all of the insurance and roadside packages) and they showed up about 90 minutes later (not terrible). The tech was not able to fix the truck at my destination so he disconnected the ramp from the truck, so I was not able to make an additional stop and it was much more difficult to unload the truck. When I called customer service, they agreed to refund just less than $500 of my total charge which was over $5500 for this truck rental. Overall very disappointed in the truck and even more disappointed in the customer service afterword. If there is another move, next time I'll just go with Uhaul - I've never had these problems with them. Oh yeah - Costco should find another company to partner with. Usually they partner with reputable companies - Highly Disappointing for Budget and disappointing for Costco.

    Awful -- Made the reservation weeks ago and received a call LATE in the afternoon the day before…read morethe rental to tell me my truck that I reserved wasn't available and they were giving me the next size. Then they proceeded to tell me they closed at 11 AM (ON A SATURDAY!!! The #1 moving day of the week....) and she didn't know why the "system" allowed the reservation. I asked to speak with the manager and she WAS the manager so. Long story short, I booked with U-Haul on Albercorn and had a WONDERFUL experience. Don't let the reviews on here sway you because they bent over backwards to help me. Budget basically gave me the middle finger. And the price in the end? About $150 LESS with U-Haul...same truck, better service, and actually open for business....imagine that....

    Midgard Self Storage - selfstorage - Updated August 2026

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