When I hit a deer, I went to the dealership. They took pictures and a report then I heard nothing from them. After almost 3 weeks, I took my son's recommendation of Midstate Collision. So I called them and they responded right away. They scheduled my repairs so they'd have a loaner for me. Chuck did a great job on the repairs. Hunter and Britney kept me updated on everything and were so friendly. I won't hesitate at all if I ever need collision repair again! read more

Our go-to body shop! Definitely has our recommendation. If I need honest advice on any work, they are the place to go. I wouldn't take my vehicle anywhere else. read more

Stopped on a snowing day for an estimate on a grill and headlight damage from a deer collision on my pickup truck. Aubrea came out to survey the damage. Wrote an estimate that matched very closely to the insurance company's estimate. Asked if the repairs could be done in a time frame. Requested a upgrade to a front chrome bumper. Was scheduled an appointment in a timely manner. They made the repairs within time frame. Very satisfied with the results of repairs and addition of front chrome bumper. Front bumper needed an adjustment, scheduled an appointment on short notice because of my work situation. They were very accommodating. Went out of there with adjustment made in very quick time. Thank You Aubrea, Justin, and Brittney (Who stepped in for Aubrea when she wasn't available.) Also a Thank You to the personnel in the back who did the repairs and I didn't know your name. read more

Aubrey and Mike from Midstate Collision are absolutely wonderful. My Audi A4 had some minor surface damage over a number of panels on the roof. Since I was already having the work done, I asked if they could take a look at painting the lowers, which were previously grey and touching up an area that was scratched on the front bumper. As you will see from the picture, the work that was done is outstanding. The car looks and seems new. This is a 2003, which most people are surprised to find. I selected Midstate Auto Collision due to the high marks they received on Google Reviews as well as Yelp. Having just moved to the area, I wanted to make sure that I chose the most reputable company I could find and was not disappointed. Thanks for the great service, the high standards and the estimate being right on point. More than that, the result is quite impressive. I highly recommend Midstate Auto Collision without hesitation. read more

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Oh Wow! I showed up with a big scratch on my passenger door, and the front desk man came out with some liquid in a cup. In less than a minute, it looked brand new. He didn't even charge me! I have used them before, and this is why: always impeccable service and work!! Thank you so much Midstate! read more

It can be scary getting dings and dents, and even filing a claim with your policy. In this process I interviewed some who had high reviews yet said they would be accepting new jobs in December, and then they would need it for two months because it is a foreign car. This became a problem for me because it is September and the policy only covers thirty days of a rental car. This represented a potential extra $900 out of pocket. Back to the drawing board! I researched on Google and found Midstate Collision to be highly rated - as in 4.9!. I decided to make an appointment with them. I met Aubrey who made time immediately for me. There was no talk of you have to leave your car for two months. In fact, because they have empathy, are humble, approachable, credible, and appreciate the human condition, I can tell you that whatever care their factory trained and certified technicians make to bring your car back to excellence, they do this in a fiduciary capacity - they treat your car as if it was theirs and act in your best interest even more than theirs. In fact, Aubrey and her team make even more of an effort to connect with their customers with empathy, and treat their customers even better than they will treat the cars they are bringing back to life. It is if Henry Ford was speaking directly to the owners Aubrey and Mike when he said, "The most important part of my business is our people. You can have my buildings, and cars are things." When my family needs prompt and efficient repair of our car, we will select Mike and Aubrey, owners at Midstate Collision. We want to forget the impact of the collision. We will newver forget the impact of the level of service recieved or the depth and scope of the purview in their tool box to make sure our expectations are exceeded. The team of professionals here, including, Bryttany, would have me walking away from the table saying their company was better than the food. read more

Don't go to this autobody shop. Went in twice, one time they said they could not do the job (rocker panel) and next time went in for an estimate and the guy never called back. It is unprofessional to not provide a quote to a customer when you come into their place of work and then do not provide the quote. read more

I would recommend Midstate Collision to everyone this place gave me the best experience I have ever had with any sort of repairs. The job they did on an almost totaled vehicle was superb even went above and beyond on cleaning and detailing. Aubrey might need to teach a class on how you treat customers. She was so easy to talk to very informative and just so easy to deal with on a complicated repair because insurance makes nothing easy. read more

So I got into an accident. Someone hit me. I was fighting with my insurance company, and another dealership. The dealership didn't even want to take my truck because they didn't want to deal with Progressive. I found Midstate collision. I was really nervous taking my baby there. My truck is my baby. It's lifted and it's a weird year that I can't ever get the right parts for at the part stores. I got to Midstate and seen other lifted trucks and thought "ok they should know what they are doing." Aubree was super super nice in the office. She assured me that they can deal with my insurance company. And THEY DID!!!!!!! They got exactly what my truck needed!!!! Mike also assured me that my truck would look nice and pretty afterwards. I did call a few times because I was having nightmares that my truck was coming back with a different shade of paint and the wrong mirror. They didn't mind my calls. They always assured me everything was going great. I went there yesterday to get my baby and HOLY CRAP!!!! My truck is seriously so beautiful. They shined it all up and even cleaned the tires so amazing they look new again. My doors are so beautiful and open like a brand new truck!!!!!! I swear it looks better then when I bought it!!!!!!!!! I will ALWAYS refer Midstate collision! They are 110% amazing! They know what they are doing! Plus even though it felt like years away from my truck it really only took a week after they had to deal with my stupid insurance. If anyone has any bad stuff to say about them I'm sorry but your just impossible to make happy. I'm very picky when it comes to my baby. I don't let just ANYONE work on my truck. I will FOREVER go to Midstate if I ever need them. I will FOREVER tell people about them. They are AMAZING!!!!!!!!!!!!!!!!!!!!!!! THANK YOU SOOOOOO MUCH! I wish I could post a before and after pic. I'm so excited! It felt like Christmas getting my truck back. I wish I could put more stars! read more

I could not have asked for a better experience than the one that I got from Mike and Aubrey at Midstate Collision, they are absolutely the nicest people to talk to and deal with( felt more like talking to family). They came out and did the estimate within a day and kept me informed of the process the entire way through, and I was even given a loaner car while mine was being fixed. My car looks fantastic!!! You cannot even tell where my damage was on my car. I will not go to any other place to have my car taken care of from now on. If you are ever in need of car repairs,as I tell all of my friends, you cannot go wrong with Midstate Collision. read more