Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

It's kind of like a big box store but with the home town flavor. The store is clean and tidy, and…read morethey typically have what you're after for a home repair. They are slightly more expensive than a big box, but the convenience of them outweighs the long trip into town. The staff is typically friendly, but occasionally, there is a crabby old guy that seems to have better things to do than help you find that elusive part. I will always come here though, because I support small business!

What a great response I received from Paul!! I woke him up with an early morning call due to…read morelocking myself out on the back deck at the friend's house where I'm staying and caring for her cat while she's away. He told me what he needed from her & he was here soon after to rescue me! Jack, the cat, thanks you too!

Very helpful and efficient! They were speedy and able to help me get into my apartment in the…read moremiddle of the night. I'm very grateful and I highly recommend!

This hardware store saved my day!!! Thank you so much Dick for helping me not only pick the right…read moretool I needed but also swap out the piece in my equipment. It didn't take long but it was a tedious task and he probably saw my anxiety and did not leaving me hanging!!!!! Thank you times a million. I do not live in this state but if I'm ever in the area for work I will patronize you guys when I can. Make sure you say hi to Nelly when you visit.

We love the convenience of having this place in cycling distance of our house, particularly as they…read moreb carry lots of useful items for boaters (we purchased our stainless dock from there, for example). Today, I spotted in their sign that they had free 2020 calendars available, which was incredibly useful as I needed a few blank calendars for a few different projects. If you need any extra desktop/wall calendar with some lovely images, stop in soon -- they still had dozens on my late January visit.

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

Walked in the door I was the only customer at 2:30pm…read more Scrutinized visually by the two workers standing near the counter I proceeded to search for the multi-outlet extension cord I needed. Instead of asking me what I was looking for one of the employees trailed after me as though I was a shoplifter. Since I could not find what I was looking for I finally turned around and asked if they had the item I sought and if so where I could find it. Turns out they had a sparse selection and did not have the item I was looking to buy but I found a cheaply made cord I thought might suffice. It was expensive and the clerk was almost hostile when I plopped down a $20 bill to pay for it. No greeting, no thank you, nothing but nastiness. She counted out the change as though she was giving blood. Turns out the cord I bought would not work for my intended purpose but no way I was going back to that place to return it - ever. Now I travel the extra few miles to Menards or Walmart to puchase hardware items. I'd like to give my business to hometown 'small business' but not this store.

My only negative comment is that it was SO hard to find, gotta get something to stand out cause t…read morelooks like every other store front in that strip. The rest of this I couldn't speak higher of my experience with this shop. sooo If you don't want to read my gushing stop here and do your self a favour and GO HERE! instead of home depot, cause you will actually get the right tools and the right hardware that you need rather than a bunch of prefab crap that will rust, wear or fall apart within a year or 2. I went in for a few separate projects and needing a few different items for different weather, both high stress and weather and underwater chains and links. They had galv/stainless/zinc/bare options for bolts screws and chains. I thought I died and went to bolt heaven when I walked into their entirely dedicated second floor nut and bolt room. I got some stainless Nylock nuts and everything else that I needed. The lady who assisted me was both courteous and knowledgable, her and I discussed the projects and we confirmed our reservations and made choices on the right products. It set my under 15 bucks for everything and I was able to finish my projects to a T without a problem. For anyone who knows anything about building and tools, this place is the place to go, Im SO SO SO SO tired of the crap that you find at home depot and you just cant get what you need for spec projects (which almost every project is). You can tell when you see all the kits that someone has to half build so they can get the parts they need. Please go to this place and support local shops cause if they go out of business were screwed when we need to build anything that isnt a prefab kitchen or shed or some crappy plastering kit. This place is the bees knees!

I was just in Neil's hardware in Mattawan, Mi. While I've been a loyal customer for years now, I…read moreprobably will not go in there again. The employee did not have a mask on nor did he have one at the ready (around his neck to pull up). I mentioned that he didn't have a mask on just casually. He said it's not the law and he isn't sick. I just shook my head and said no more. Shame on you who owns this store and doesn't mandate mask wearing among your employees while customers are adhering to the governor's mandate. Now I will drive farther to get what I need. No problem!! A disappointed (former) customer.

Very knowledgeable staff. Super friendly and helpful. Love supporting local stores and keeping our…read moremoney in the community.

They are great, they have stuff that nobody else has…read more They are knowledgeable, and and helpful.

Fantastic light fixtures!!! Helpful staff and lots of great wood work Purchased antique hand…read morerail and at least 2 light fixtures and many parts for lamps. They have things you cannot find any where else.