Josh is always very helpful for us! I am not a very good do it yourself person and his suggestions…read moreoften help me to be able to fix minor issues around our home! Thank you Vicksburg Do it Best Hardware So close and so much less frustrating than dealing with big box stores where it is nearly impossible these days to even find someone to help out?

This place is the rock that keeps the whole town together! Honest, kind and knowledgeable. Been…read moregoing there for many years. Never been disappointed

Love Adam's Hardware, shopped there for years. Moved to Dallas several years ago but still…read moreexclusively shop my hardware needs at Adam's due to their professional staff.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

They refused to accept a return from another Ace Hardware. The items had all packaging and not…read moreused. I even had the receipt and they were recorded on my rewards plan. Unacceptable

Mr. MVP and I had to visit Ace Hardware on Saturday morning because someone tried to break into our…read morehouse on Wednesday night. Three of our screens were cut (and a large window was broken) and the police officer who responded to our call suggested that we take the screens to Ace Hardware to have them replaced. I had called ahead on Friday and asked about screen replacement and was given prices - FYI a regular sized window screen is about $7 for a replacement and $14 for a replacement with heavy duty screen. Our windows are gigantic so they were four times that amount. Not a big deal. The older gentleman who first helped us with our screens let us know that the screen guy would not be in until noon so we would have to leave our screens and come back - no problem. We left our name and number and asked for help finding some locks. He guided us to the right place and offered his advice on which lock he thought might work for our needs. He seemed like he had a little bit of knowledge about a lot of stuff. He offered us popcorn, which we had to turn down and then he had to go help another customer. We then wanted to look at security lights. When we turned the corner we found another employee - again another older gentleman - who we asked to help us find security flood lights. He seemed very confident when he guided us all the way across the store and pointed down on a shelf at Christmas tree lights. This gentleman was obviously confused. Mr. MVP clarified that we needed flood lights for the garage and he paused and started walking in the same direction we had just came from, only this time very slowly. We took a small tour of the store, pausing multiple times before we came to rest in front of indoor ceiling lights. Thankfully, Mr. MVP noticed the flood lights around the corner from where we were standing and politely pointed them out to me like I was the one who was walking around aimlessly. We thanked our tour guide and shopped the rest of Ace Hardware on our own. I still think that gentleman is lost somewhere looking for lights. This Ace Hardware is clean and very well stocked. They have everything - tools, paint, hardware and even some clothing. There is a lot of stuff for the home and all the improvements we all need to do. Their prices were very reasonable too. We purchased a four set of locks and double checked the price on Amazon. Amazon had the same set for just 50 cents more and because we like to support local businesses we thought that was a good deal. We will hopefully get our screens back on Monday (there was a sizing issue with the windows being too big and the screen material being too small) and if we need something in the future we know we have another nice hardware store in our area.

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

Fairly good prices and knowledgeable staff. I had several projects and explained my course of…read moreaction with the projects and they're like this is a better screw to use, use this and not that to create a hole. Don't be afraid to ask if they got pvc pipes, window spline because they got a bigger selection than it appears. Every time that I walk in, I get good service and even if you don't know where to start, just explain what you want to do and they're eager to help.

Here's a copy of an email I just sent them, it sums up my experience:…read more"I walked into your shop today hoping to buy a hunter's license, but of course found out I wasn't old enough and was reasonably disappointed. However, for some reason, one of you decided it was necessary to poke fun at the whole situation when I was legitimately disappointed, but in no way was I angry, or upset. You then proceeded to call me a vast array of names which I find completely shocking given that I'm sixteen. I just want to let you know that myself and my entire family will never enter your store again, save my father who wants to have a reasonable nonviolent conversation about it and ascertain why the hell you thought this was a necessary response. I don't appreciate being treated this way, as I respected you as the owner of this establishment and how you acted made me physically sick to my stomach. I'm sorry if I might have come off a little upset, but for the way you treated an already long-time customer you should be ashamed of yourself as a human being."

Awesome hardware store and they go that extra mile to help. So glad we have this small town…read morehardware store in town.

I ordered an item on line to pick up at this Plainwell, MI store but i arrived 30 minutes after…read morethey closed. I called the store to see if I could maybe get lucky and just pick the item up. To my surprise and joy, I did get to pick it up!! Thank you ACE Hardware.

Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

It's kind of like a big box store but with the home town flavor. The store is clean and tidy, and…read morethey typically have what you're after for a home repair. They are slightly more expensive than a big box, but the convenience of them outweighs the long trip into town. The staff is typically friendly, but occasionally, there is a crabby old guy that seems to have better things to do than help you find that elusive part. I will always come here though, because I support small business!