Wonderful people Price was very reasonable…read more Explained everything that needed to be done They fixed and cleaned my gas fireplace Very happy with the results I would definitely recommend them

Complete work in a quality manner. Joshua identified our problems did the work and recommended the…read moreaction required.

Excellent. He came out, cleaned everything very thoroughly and gave me great advice to keep things…read moreworking well in the future. Jon is super nice, very friendly. Highly recommended.

Had a hard time getting anyone to help me in Rock Hill, these guys had my fireplace up and running…read morein no time!

Really great shop and they are very knowledgeable about their products. We are building a new home…read moreand purchasing 2 fireplaces here.

I am disappointed with the customer service after purchasing an electric Dimplex fireplace. The…read moreremote control stopped working. It would mean purchasIng a new one and would need to be "installed"but was told first time they would send someone to install, but would have to charge me. When I revisited that they gave me a quote for cost of the remote, to pick it up. Apparently the installation was too much to ask. Didn't care for the lack of treating the customer a lot better than that.

Not trying to tank their score or roast them--but they took several weeks to respond. I then…read morereplied to them and invited further communication (about two weeks ago), and radio silence since. They might do great work, and I'm on the busy season so I can understand if they are overwhelmed. It'd just be nice if they were a bit more responsive.

Chad came out to my home yesterday and did a FANTASTIC job repairing my gas fireplace. He quickly…read moreassessed the problem and got the fireplace working again. In addition, he replaced some missing embers and cleaned the glass shield. I had called another gas fireplace repair company and they wanted me to spend big $$ to replace several components, as it turns out none were needed and I saved a lot of money going with Craft. Chad was informative and very helpful and I will certainly use Craft Stove again! I strongly recommend them for your gas fireplace needs.

This young man was very polite and respectful I am in my 70s and this was such a help for getting…read morework done around the house for a good price.

From the owner: Jax's Lawn Care is your go-to for expert lawn care, mulching, gutter cleaning, fireplace…read moreinstallation, and gravel services. Whether you're looking to keep your yard pristine or upgrade your outdoor living space, our experienced team delivers high-quality results every time. From regular lawn maintenance to stunning fireplace installations and efficient gutter cleaning, we’ve got your needs covered. Contact us today to schedule a consultation!

It took a really long time to get an appointment so definitely make it early! We had David H come…read moreto do our inspection and he was so insightful. He clearly and simply explained what he was seeing, our options for repair, and what to expect if not repaired. He was thorough but efficient which is appreciated during a work day. We'd use this company & David again!

Branden installed a new chimney cap and crown coat for me. Cost 400 + tax but I didn't want to…read moreclimb the ladder. Thanks QCS!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

We are very impressed with Adam their technician, he came on time, inspected and cleaned our…read morechimney. He was very professional. We have used Owens Chimney service for years and highly recommend them.

We spent over $5,000 replacing counter tops in three rooms in a house we were selling. The…read moreinstallers were responsible for reinstalling the faucet in the powder room which was an extra fee. They installed the faucet incorrectly and the drawer would not close because it hit the drain pipe. Which was never an issue in the thirty years we lived in the house. Notified Fireplace & Granite immediately and sent photos and then a video they requested because they were too busy to come see the issue. Days went by with no response. We ended up hiring a plumber to adjust the faucet drain pipe. Our salesman (Travis) instructed us to pay the bill and said they would send a check to cover the repairs. Then nothing but excuses when we asked about the refund. "Only the owner can sign checks and he's on vacation. He will send a check when he get's back in town." Months later and still and no reimbursement. Now they don't bother replying to inquiries. Buyer beware.

We had a wonderful experience with FPG. VERY PROFESSIONAL! Our kitchen was transformed and looks…read moreremarkable!

Owens have installed and serviced my gas logs for almost a decade and I would not go anywhere else…read more Their office staff are efficient and genuinely care about their customers. Their Technicians are always on time and provide great service with care and a smile. I could not recommend them more.

Owen's chimney is GREAT! My husband and I would definitely recommend them to anyone looking for a…read morechimney work. We were having issues with water leaking through our chimney into our house. After interviewing several chimney companies as well as contractors, we decided to use Owen's Chimney for our project. I am so glad we made that choice! They ended up having to completely tear down and rebuild our chimney from the ground up. And it looks amazing. Better than my husband and I expected, and we are confident we won't have a leaking issue again, which gives us much peace of mind. Ryan and Tim worked diligently for several weeks to complete this project. On top of that, they always kept me informed of their schedule, where they were at on the project, and any issues they came across. I never even had to ask, because I would always get a text or call from Ryan with an update each morning/afternoon. I don't think we could have asked for a more hard working, thorough, and competent team to do this project. They went above and beyond our expectations.