The grill doctor crew installed our fire pit and sitting wall. They were phenomenal. Their work…read morewas superior and they were very professional. I highly recommend them if you want a backyard that is exceptionally designed. Thank you Grace

This business is dishonest. Read the reviews. We are among the many people who were required to…read morepay upfront for goods that were never delivered. They make it a regular practice to keep the money and do not give refunds. We are out over $2500. We cancelled the order after the parts never appeared. That was 5 months ago.

I recently purchased a grill and outdoor kitchen components from Charlotte Grill Company, and the…read moreexperience began to go sideways almost immediately after placing the order. We placed our order on March 21 and were told to expect delivery in approximately 2 weeks. In reality, the order was not delivered until April 29--over a month later. During that time, communication was consistently poor. I called the store multiple times for updates and was repeatedly told there were "issues at the distributor." However, when I contacted the distributor directly, I was told the items were in stock, which raises serious questions about what was actually happening with our order. When the delivery finally arrived, the experience deteriorated further. The grill and cabinets--both very heavy items--were simply left in the driveway. There was no attempt to coordinate delivery time, and no effort to place the items anywhere near the installation area. For products of this size and price point, this level of service is unacceptable. To make matters worse, the invoice listed a propane (LP) model, even though we had clearly discussed and intended to purchase a grill compatible with a direct natural gas line. This points to a lack of attention to detail and raises concerns about overall order accuracy. In total, we spent over $4,500 and received a level of service that fell well below expectations. While delays can happen, the combination of poor communication, questionable explanations, lack of follow-through, and careless delivery reflects a broader issue with how this business operates. We generally prefer to support local retailers, but in this case, we would have been far better off purchasing from a reputable online retailer where communication, order accuracy, and delivery expectations are clearly managed.

I decided to stop by and check this place out on a friend's recommendation, it's clean inside and…read morefairly new as they recently relocated here. I was told they had an amazing selection of rubs and bbq sauces, but I didn't find that to be the case... They did have a decent selection, but not as many as I was expecting to find, but this could possibly be due to them relocating? They had a full selection of big green egg kamados as well plenty of accessories (eggsessories) for them and a nice selection of gas grills and some very high quality pizza ovens. I did grab a bag of lump charcoal while I was there as it's a brand I've never tried, and the price was very good. This definitely seems like the place to go for any custom grill setup you may want, and they can likely give you great advice too.

These guys are great. My old, greasy Webber need much love. Yea, I could have done some…read morecleaning...but not like these guys. They had a team (3) and they divided and conquered for about 1.5 hours. Looking new! What a facelift. And, got rid of that crud and grease. Great job! Hope to see you again in a few years.

Amazing service, made my 10 year old grill look almost new! couteius, on time and very informative…read more overceded my expectations and the price was on point for the value.

Jenny was so accommodating! I was waffling between the spicy Bloody Mary and the dill pickle Bloody…read moreMary. She offered a combo of the two and it was delicious and at only $9.50 it was a bargain. I thoroughly enjoyed the $14.50 Famous Toastery Bowl that had crispy potatoes, 2 over medium eggs, smoked sausage pieces, cheese and sausage gravy. The sourdough toast had been lightly grilled and buttered, but you can get it dry. It was wonderful and very filling. The women's bathroom was private and very clean. @yelpnctriad @famoustoasteryofmooresville

The festive holiday drinks were a nice touch and they were strong. Great service and great food!read more

Thanks to A1 we are enjoying our soap stone gas stove and staying toasty warm this winter. Very…read moreprofessional! We're glad we found your service.

Fantastic service! We needed a new fire log and the A1 team was able…read more to advise us on what was needed and kept us in the loop the entire time! Krissi runs the office like a pro and stays on top of all the communication! Keith came out (a week early, due to a cancellation) and replaced the old log with a new one that looks beautiful and works like a charm! Clearly the best service for a fire place in the Greensboro area! Five stars! Highly recommended!!!

I am so disappointed in this place. I used to go all the time for their tenders and fries, but…read morenever again. All the ladies I've interacted with have been absolutely lovely, until I met the woman who claimed being the owner. Their card reader wasn't working so I counted out some cash I had in my purse which ended up being about $2.30. I told her I'd just get some drinks then. I was looking for deals like 2 for $2 or something like that so I could also get my boyfriend a drink when she started yelling at me to get out.. I said what why? And she said it was because I was "taking too long". I don't know if she thought I was stealing or what but for the record I was wearing tight shorts, a slim jacket with no pockets, and my purse was the size of a clutch. I have never stolen any thing in my life nor been yelled at or kicked out of any establishment. I was just browsing drinks. It was very very odd and honestly a bizarre way to treat someone. As I was walking out the door, I managed to get her face on camera on the off chance she is not actually the owner (when she said she was it didn't sound entirely truthful, it was almost hesitant) and the real owner wants to see. When she saw me taking the picture she leapt over the counter trying to snatch my phone. If she was fast enough to actually get it, that could be reported as assault and damage to personal property. Again, I'm so sad I will not ever return to this establishment. The other ladies are so great and my boyfriend goes and gets tenders and fries at least 3 times a week and have probably spent a small fortune here over time since it's the closest convenience store to us. Very disappointed. I left out her face on purpose for privacy but also kindness, which she showed zero to me.

Very good store on my birthday the very sweet owner took me in the store after figuring it out and…read moregave me a whole case of free prime thanks Bob! If there was a higher limit than five stars it would've that

unfortunately the first installers said my old dishwasher was unable to be removed. I tried the…read morenext morning and was able to 'slid' it out. 'Zach' came the 3rd time to look at the dishwasher, fixed the problem and did extra work to make sure it was running properly. If I were to buy another appliance from Blue Ridge Appliance, I would make sure 'Zach' was the installer.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.