I called to ask if they could repair my stereo which recently stopped working after a power outage…read moreand they asked if it was prior or after 1980. I let him know it was built after 1980 and he kindly referred me to someone else, Electronic Engineers Inc in Chicago. I really appreciated the fact that he just didn't tell me know and gave me an option to look into once the other place opens tomorrow.

(Let me preface this by saying I had been looking for a vintage audio repair business for six years…read morealready, and I was definitely okay with waiting a few more months to get my stereo receiver repaired. That being said, it was well worth the wait!) Just got my receiver back yesterday and it's functioning like new! It also looks fantastic with the upgraded front panel lights installed. Very happy with the service. Vince responded to messages within 24 hours (which, for me, is a huge plus) and the cost for the repair was what I had estimated - so no surprises. If you have a piece of vintage audio equipment that you want working properly, definitely check out Pure-Grooves!

I've brought in 50 year old high end units, nothing happens fast. I'm aware that sourcing…read morereplacement parts for old units is difficult. There are few available places to have this kind of work done. it's very labor intensive to dismantle, test , order parts, reinstall, test units before they are finished. but I've always wanted my work done quickly, but I understand. it's not like they have a large team kicking things out, it takes time. but worth it in the end, if you truly have something worthwhile to repair. Som things just aren't worth repairing.

If I could leave 0 stars I would! Only go here if you want to get overcharged. They will charge you…read morea crazy deposit over $50 JUST for the diagnosis and after that it will roughly be another $100 at LEAST (yes even if it's a small problem!!!). On top of that they will take a month or two to fix your item. They only fixed mine because I kept calling every other day to ask about the process and they got tired of me calling so they expedited the service if I hadn't called god knows when they would've gotten to it. The cherry on top is how unprofessional they are and how dirty the store is inside. Rat poop on the floor like they don't ever sweep and the smell in there is mildew and humidity that was the first red flag should've walked out immediately.

Before and after repair on my imac 2010 logic board LCD connector. Perfect service, quality fix,…read moreand reasonable price. Several Apple Authorized repair shops were much more, and less willing to try the repair.

From the owner: Here at Viaan Electronics, we handle all your Electronic Equipment Repair and Services. Any product…read morefrom any manufacturers. Whether it be a component level failure, normal wear, environmental damage, software or firmware corruption. Viaan Electronics is here to help you. We refurbish and repair your entire unit, and fully test all equipment 100 percent before leaving the facility. So you can save on the high cost of replacing the whole instrument.

I brought my MacBook Pro with a cracked screen to Simplefix for a screen replacement. The…read moretechnicians at this store were outstanding! They performed the replacement on a timely manner and at a reasonable price. I strongly recommend this store not just for their technical expertise, but for their customer service skills. They went above and beyond due diligence, they have a strong customer service culture, their level of professionalism and technical expertise was great, but it was second only to their customer service ability. The experience was far beyond my expectations. Unlike other big box technology stores, they never made me feel like a non technical Oldman. I appreciate the way they treated me. I am sure you will not be disappointed. Luis

These people where dishonest with business I paid to get my screen repaid but I was not told I was…read moregetting a aftermarket screen when I got the phone back I saw there was a delay when the phone turned on. I took the phone back they checked it when I got the phone back they told me they put a aftermarket screen and charging at the same price as one screen they could have at least giving me a option to chose it told me they didn't have stock greens. I got e refund with the old screen once I took it o another shot they have me the option to chose the type of screen to install aftermarket or a stock screen I paid 325 for a stock screen at another shop but I was charged the same price at this place for a cheap one not to mention the second shop was giving me a discount for aftermarket screen at 210

This was my second visit with little hope that they would be able to replace a laptop screen since…read morerepairs usually cost more than a new pc - I was wrong! They work sooooo fast both times my pc was done within an hour which never happens at any other shop. Ever

Andrew was frankly phenomenal. I had my Surface Pro 3 that I paid a lot of money for. Cracked…read morescreen. No longer supported by Microsoft. I wanted him to replace the screen and he ok ffered me a price. He then noticed the frame was bent. I not accepting the obvious at that moment,che told me the price to fix that, but his words were,vdocyou really wanna do that? Not much said, but it was very important to me because he knew the computer wasn't worth the cost to fix. that was invaluable. He has a client forever now.

Got the back glass replaced of iPhone 16 pro max. Apple icon is not on phone anymore. Replacement…read moreglass cracked 2 weeks later from taking off case.

From the owner: A mobile phone repair service that comes to you fast fixes, quality parts, and convenient service…read morefrom our mobile repair car right outside your home.

I brought my non-working PCI card and computer to VFX & Technology after being told they had the…read moreproper equipment to diagnose and possibly repair it. I was told the diagnosis would take 24-48 hours. It took about a week. I paid $90 upfront for the diagnostic. I was later quoted $200 to replace the processor chip. I decided not to proceed with the repair and went to pick up my equipment. When I arrived, I was first told it was fixed. Then I was told it was not fixed but that a bad capacitor had been identified and it could be repaired in two hours. I agreed to wait, but then I was told they were going to lunch for a couple of hours. I returned the next day. The next day, the door was locked. I called and was told they were closed. When I asked to pick up my property, the owner became hostile and threatened to call the police. I was told to return the following week. When I went back at 11:30 a.m., I was told there was an issue at the shop and that I would need to meet at another storefront in Hyde Park. I was told to come at 1:30 p.m., then it was changed to 2:30 p.m. I refused the change, and eventually received the address to retrieve my equipment. In the end, nothing was repaired. I was also told they did not have the programmer required and that it would cost $200 for one. I later purchased the same programmer new on eBay for $35 and a replacement chip for $44. The communication was inconsistent, timelines were not honored, and picking up my own property became unnecessarily difficult. Based on this experience, I would not return.

This was by far the most unprofessional, drawn out horrific experience. From the rambling owner…read morewho has issues with accountability and honesty. What was predicted to be an 3day repair turned into over 3 weeks due to mistakes, missed deliveries and missteps. After repairing he lied about part delays but later admitted to his staff re-cracking the device . Only after lying about it being delivered broken. He also missed the 3 attempts to delivering when he wasn't open during his business hours. He then completely disassembled my device for an external issue. Only to have my device not turn on after he finally called me to pick up after 3 delays and extensions. He never apologized, never took accountability never fixed the problem. In fact he made it worse. I left with additional issues. Bad decision. Bad business. Bad experience.

I dropped off a laptop for a repair over a month ago and I never received a call or email even…read morethough I left my cell phone, business phone, and email address. When I went in person to check on the status of the repair, the business was closed every time. They are very unprofessional and need to learn what customer service means... I spoke with the business owner and was blown away when she admitted they hadn't checked the laptop or seen the paperwork for it. She was confused when I asked why they hadn't contacted me with an update on the repair. The owner insisted that it was up to me to push them to repair the laptop even though I had visited the store 3 times and it was closed each time. The store doesn't follow its own open/close hours. In short, do not go to this place for computer repairs.