This post is incredibly painful for me to write, but I feel it is important to share. I want other pet owners to carefully consider whether Dr. Adams and Midway Veterinary are the right choice for their pet's medical care before trusting them with a loved member of their family. My family is new to the area and we were highly recommended to Dr. Adams through a friend of his. We brought our 10-year-old dog in for a mass removal surgery. Shortly after the procedure, he developed panting, shaking, and a fever, so we brought him back to the office to be evaluated. Despite these symptoms in a senior post-operative patient, no diagnostic workup was performed -- no blood work, no X-rays -- and we were told to simply monitor him at home. Later that afternoon, I contacted the office again because he had worsened significantly. He was breathing heavily, refusing water, and still not improving. Once again, we were advised to continue monitoring him overnight and wait until the next day for blood work. That evening, his condition became critical and we rushed him to an emergency veterinary hospital, where he was diagnosed with bacterial pneumonia. After fighting for over 48 hours, he passed away. When I later asked Dr. Adams and the staff direct questions about why no diagnostics or treatment were done earlier that morning, I never received clear answers. The practice manager, Ashley, stated the matter had already been discussed and declined to provide further explanation. To this day, after asking multiple times, we still have not received a medical explanation for why a 10-year-old dog showing a fever, heavy breathing, and shaking after surgery was sent home without further testing. My dog was also administered a rabies vaccine while under anesthesia. We were never informed of possible risks or side effects, and I later discovered the vaccine manufacturer recommends waiting 2-3 weeks after anesthesia, especially in older dogs. Had we been informed of that recommendation beforehand, we would have declined the vaccine at that time. Additionally, antibiotics were originally listed on the surgical estimate but were ultimately not prescribed. I only discovered this after reviewing the final bill. When I asked why, I was told by Dr. Adams he "didn't think they were necessary." Since this happened, I have spoken with other veterinary professionals, including certified vet techs and staff at other hospitals, who agreed my dog should have received a more thorough workup when he returned with those symptoms after surgery. In my opinion, my dog's symptoms were not taken seriously enough, and the lack of urgency, communication, and proper evaluation cost him valuable time and ultimately cost him his life. I trusted this office with my dog, and I truly wish I never had. read more

Anybody looking for an outstanding veterinarian hospital I would highly recommend midway veterinarian hospital The staff is very kind. And you can see they really love the animals Brianna Provided excellence service For thirteen year old pug , that was sick She was holding her and making her feel better. That extra care is what Sets them apart from anybody else we've been to Doctor smith is very knowledgeable Very caring. And takes the time to listen to your situation This is our third time here with our two pugs We found our veterinarian And we are pleased read more

Saved my dogs life!!! She killed and ingested venom from a poisonous toad. Dr Adams, Dr Smith and Dr Adams' wife worked for four hours to bring her around. I was able to communicate with them by texts thru put the night and then Dr Adams saw her the next am for follow-up blood work.. I can not say enough about their expertise, patience, concern and willingness to work way beyond their normal hours to save her. My sincerest gratitude and appreciation for all they did. read more

Arrived on time to the office. Surgeon Adams and assistant Kim came into the room stressed and abrupt upon introduction stating he was wearing a mask as he is allergic to cats. That is very odd if you are providing care for cats. I responded to him that there was no need to be rude and abrupt that I only wanted to know what was the exam plan and didnt want to drop an go without data before I just left her there. He said that's not what the person who set the appointment noted so he doesn't have time for that and it was surgery day for him. I relayed the fact that my appointment was rescheduled three times juggling back and forth between Tuesday and Wednesday mornings with multiple callbacks from office staff, and I wasn't planning for her to be there on a surgery day. He looked at Kim and said reschedule her and walked out of the room. I mentioned prior to the appointment I have a blind cat and would like to stay with her while initial exam and if absolutely needed she may need a calming shot if it got too stressful on her. They told me to expect a exam bill of $1,500. She didn't need surgery only an initial exam and possible dental if needed. I only wanted to discuss a medical plan and steps of action needed for our cat's health. I let him know she was very scared and that is why we were told to arrive early. I waited a half hour as they just opened and then asked Jennifer if can check how much longer. It was chaotic for the staff I saw, however being rude and abrupt is not the way to talk to a new patient customer. After that interaction, I am relieved I didn't leave hour loved pet there. An individual who works with animals definitely should have a much kinder heart and bedside manner. He told me I need to find another vet service and left the room.Disappointing bedside manner. Assistant comes into the room and I explained to her how that was uncalled for, I was very upset at what just transpired, and I just wanted to find a closer vet to our house. Her response was well do you want to talk about that or her treatment. I kindly explained, this is not the experience that I was looking for, that I was just going to leave and I bid everyone a good day. If you are taking your furbaby to this vet and something feels off you might be right. Kindness matters even for a business. read more

Doc Adams is the best! He has alot going on but is very good . I HIGHLY recommend this establishment... Yes they are busy and yes you may have to wait . Make an appointment if you can if not your issue will be addressed asap. I have been taking my animals to these guys for years and I adore them.I really wish I could give infinity stars ! read more

It's hard to find a good vet from my experience lately. Took my wife's cat to this location and met probably the best, most honest vet in years. Dr. Holland will be my go to vet from now on and I can't recommend her enough! read more

i have a Shihztu puppy 5 1/2 months old they have taken care of her puppy shots and I can honest say been very good. This was never an issue until we are going to fly home. Our puppy seems to have developed a real barking problem We started calling the vet office very early on for help with this I made many calls that never got returned only to recall another day. I am assuming that they were either short staffed or extremely busy but never an explanation as to why it needed more than one phone call. The reason now for this negative review is as follows They in end provided us a medication to try which we did 1st pill and report back It did not work so they advised trying 1 1/2 and report back again This also made no dent in her behavior. The time now is down to one day before flight so I called to report this not working. I at this point I have no clue why they wanted us to report back because the next answer from them was they had nothing that was gonna help meanwhile we are still flying home and no help from them Please hope you are not sitting next to us on the plane read more

We've taken our animals here for years and have nothing but wonderful things to say about Dr. Adams, Jackie, and the entire staff! They care about our pets as much as we do, and it shows. read more

I went to the Animal Control Office attached to the hospital to obtain licenses 2x for my dogs. The office staff is friendly and helpful.

We utilized their boarding service this past holiday weekend and it was the worst experience. My dog appeared weak and limping when we picked him up this morning. They advised of his loss of appetite over the weekend and so I assumed he was weak. A couple of hours went by, he barely ate, he had a loose bowel movement and still limping. I immediately contacted the facility. They stated they addressed the issue with their staff and no incident on file. After several phone calls and advising that I will have my dog evaluated at different facility as it was evident he was in pain, they agreed to see him. I took him back to Midway Vet Hospital at which point the doctor stated that the storming weather could have led to stress in the cage including jumping or pacing-this was not observed by his care givers, but we are not present at all times; and could have caused soft tissue strain or triggered his osteoarthritis. I guess it is possible if he was caged for the entire 4 days with limited walks. My dog arrived home and went straight to his water bowl and drank 2 bowls of water as if he had not seen water in days. If you love your pet and they are considered part of your family, do not take them to Midway Veterinary Hospital PA. I am extremely unhappy with their facility and their lack of care. read more

These are dedicated professionals who do what is in the best interest of the clients and animals. They do a tremendous amount of volunteer work for the community and are reasonably priced with a high level of service. read more

Unfortunately the Scamdemic forced me to have my dog euthanized under a tree with three people wearing muzzles whom I never even knew whether they were a veterinarian or just some tech. Because I was unable to wear the muzzle due to medical conditions they dragged my poor dog into their facility without me I heard her cry out as they held her down and shoved the needle in her Paw. Of course she was half dead by the time she got out to me where I was only allowed to hold her head because she was in a barrel again with three people in muzzles. They then just push the drug into my dog and let her die with very little compassion. So this is my memory thank you so much read more

The communication of the staff is appalling. My old vet clinic closed so I was recommended to go here, big mistake. Trying to order my dog's medication was the most complicated process despite them having the prescriptions. The first time I attempted with the first medication, I did it via their online store. I called back 3 times asking why it's taking 1.5 weeks to approve to ship?! No one could give me an answer or they said someone would call me back. No one ever called so I would always call back 2 business days later (because I give time if busy). I had to scream at the person saying I'm running low and I ordered weeks ahead of time and the website says approval takes up to 48 hours not weeks! The next medication I had to order I planned a month out due to this past incident. They didn't sell this brand (which took two phone calls for me to confirm...) so I asked them to call it into publix which said they did. Three days later I've heard nothing, I went to publix asking if they called it in and they said no. I called the vet and they said they did call it in and publix said they would cal me about it. And continued by saying since they couldn't fill it that it's "MY ISSUE". This is where I knew they were far from professional. I left a message about how my animal is THEIR patient and how they should have informed me of the situation and offered alternatives so my dog could get the necessary medication. I told them I was furious by the lack of communication and wanted to speak with a doctor or someone in charge. Someone called me offering alternatives and then I received another call after from a manager named Ashley saying she would look into the communication and talk to me later about that but she could get the heart worm medication at a local clinic and get it for me the next day. I said great do all of that. I was told Ashley would be there to discuss the communication when I pick up the medication. So I went and picked it up, they gave it to me on the house, and they told me she would call me regarding communication. Fast forward to now as it has been weeks and I've never heard from Ashley. They also gave me the wrong size medication as they think my dog is 50 lbs more than she is according to her records I just looked at. SO UNPROFESSIONAL read more