Lynn Havlicek is amazing I have complete trust with her bison and care that my project will get the…read moreattention it needs and in the time promised

Ok, I didn't end up buying my vanity here because it was out of my budget...but the customer…read moreservice from Valerie was fantastic! I told her what I needed and she got back to me with options and pricing in less than 2 hours. She was kind, knowledgeable and very prompt!

I purchased a kitchenaid mixer floor model on Friday 12/26. I understood final sale and we plugged…read moreit in to ensure it worked with the whisk attachment. when I went to make bread on Sunday I found the dough hook and beater attachment were not for this machine. I called and asked if they color for the correct ones and she said no, final sale. I was going to ask if she could take my name and number in case they find them or if the person who got them also called but she hung up. I get your location is closing but after that interaction guess what the chances are I'll shop at any Crate and Barrel again. *update, I called corporate and this has been resolved, I changed the rating to reflect the service I received from them.

I have been to crate & barrel all over the Chicagoland area and keep coming back to Geneva for a…read morewell stocked store, easy parking and excellent customer service. I have been so happy with my sofa purchase. I was helped by Fran who was so friendly, gracious and really has an eye for space and design. She let me change out pillows to get my look on the floor model and even helped me save a ton with the points credit card they offer. Since I was buying so much it just made sense. I also really like the way the store layout is, well stocked but not cramped and large aisles to walk in.

It appears that most of the poor reviews are from online purchases or orders…read more I've been shopping at the Geneva location for years now and have had no issues. They have lovely items in store and the staff is very helpful.

We typically come here if there's an item we know we want to get in store. There's one older lady…read morethat will ride you the second you get in and doesn't have much of a sense of personal space. It feels like she's just hovering over you the whole time. I'm not sure if it's because she thinks I'm young and she's being ageist, or it's just her style. Also My wife was asking about a Staub pan (brand from Alsace - my family is from that region, used to be Prussia/Germany). Two ways to pronounce it: the Germanic way (correct), or the frenchified way (acceptable). My wife pronounced it the Germanic way. They lady corrected her in such a conceited and pretentious way - however she said it neither way. She did it in a poor attempt at the French one. Overall a good shopping experience if you don't have to deal with the one lady who will stick to you like glue, and acts rude to young people. Typically when we have to deal with her we cut our shopping experience short due to her being a bit much.

Excellent shower doors. Excellent customer service…read more From sales to install everyone was polite helpful and professional. Price was extremely fair. We would use them again.

I have used A Mirror Image on a number of my bathroom remodels. Sam Hildebrand sold and measured…read moreeach and every one. I have never had to call for anyone to come back, it was done right the first time. Shower enclosures were perfect. I will continue to use A Mirror Image on future projects.

I used Windmill Countertops for a smaller home project and couldn't be happier with the experience…read more Even though it wasn't a big job, Mark and the team treated me with the utmost respect, professionalism, and care throughout the entire process--just as if I were a high-end client. ​They were absolutely fantastic to work with and made sure everything went smoothly. Their clear communication and quality craftsmanship proved to me that they value every single client. Exceptional customer service--I highly recommend Windmill Countertops and will absolutely be returning for any future needs!

Knowledgeable about product, applications, limitations. Good pricing. Installation on time and…read moreexceeded expectations.

Bill was not helpful. Lack of personality and zero ideas to help guide us with our project. Awkward…read moreexperience and left quite frustrated. Would not recommend.

Tearing a historic house apart for a remodel is no treat, take it from me. My current home is the…read more4th in a series of old historic homes that I have renovated over the years. But the biggest thrill (and expense) in any of those remodels is the kitchen. If you are looking for a custom kitchen, then look no further than Past Basket. These guys are pros working with you every step of the way overlooking no small detail. Their showroom in Geneva actually is made up of their furniture quality cabinetry so that you can see what kind of potential pieces that you may want in your kitchen. They design and draw working with you and your architect to create a one of a kind design that you will just love to cook in. Since old houses are puzzles- putting a new kitchen in that looks like it had been there since the house was built- but has all the modern amenities was my goal. Dan McFadden and his team at Past Basket created an award winning kitchen for me that looks like it was part of the original house. The glass in the cabinets is wavy and old, the pulls on the doors worn looking, the armoire that hides my refrigerator and the cabinets that hide the modern day appliances all are functional as well as beautiful. No detail is too small for this team- in fact- they did such a good job on the kitchen- I also had them make the cabinetry for the family room as well as the master bathroom. They even solved my makeup lighting problem in the bathroom by creating lights that mimic the makeup counters at fine stores. They are also the only dealer for La Cornue stoves in the area. Once I saw one of these french works of stove art- I just knew it would be the centerpiece for my kitchen. Custom cabinetry may not be for everyone. After all- if you are not planning to stay in your home for awhile to enjoy it- there are certainly less expensive options around. But if you love to cook, and love the feeling of fine furniture no matter what room you are in your home- then go to Past Basket. Even if you only look around to get ideas for the future- or if you are there with your builder to get started- their staff will love to create with you the kitchen of your dreams. I should know. They did it for me

As someone who loves to cook and bakes regulary, I spend a lot of time in my kitchen....Past Basket…read morebuilt my dream kitchen! Dan McFadden, the senior designer, was wonderful to work with from the beginning. The project was not one of their biggest, but they treated me as it was huge. He was not only creative but very technically savvy. The design, cabinets and drawers are highly functional and maximes space and storage capacity. Their price was competitive and craftmanship was excellent. My kitchen is incredible. If you are looking for high design, functional high performing kitchen, Past Basket is your place!

Great service knowledgeable trained technician easy explanation of repairs and very helpful…read moreanswering questions and no pressure making decisions. quick return for financing and quick response for earliest installation . I expect nothing but quality and professionalism. Known in our community with excellent reputation. thank you

Always great service and value from scheduling to technician to follow up. Rolando did AC…read moremaintenance check today. Inspection plus answered our questions and made helpful suggestions and adjustments to improve overall airflow effectveness. Installed a water filter we bought at home Depot. Great job Rolando!

Eric worked with us on our primary bathroom remodel and did an excellent job. He met with us…read morepromptly and provided an easy-to-read contract and a sketch of the proposed design within one day, all at a very reasonable labor price. His process was straightforward and showcased his 25+ years of experience in building and remodeling. Eric guided us in researching and selecting the trim and other items we wanted to replace or upgrade while he managed all aspects of the project. The scheduling was smooth and efficient, and both he and his subcontractors worked incredibly hard. Eric is truly an expert in home construction and remodeling, and we highly recommend Eric Honea Construction.

Eric Honea is a professional and ensures that he does the work perfectly. Eric installed our…read morekitchen cabinets. We liked his work so much that we asked him to rehab the additional apartment in the building that we were going to rent out. He brought the shabby old apartment into the 21st century and we were able to rent it out almost immediately! He did not add on any additional charges and worked with us to stay under budget. If there was any change in the project or unforeseen repairs he consulted us and assured us he would try to stay under budget and he did! He did all the light fixtures, painted the entire apartment, re-grouted the two bathrooms, updated the closets, installed a couple of new appliances all by himself and on time! I don't think it gets better than this. Headache free and totally worth the money.

Truly impressed and grateful for the craftsmanship and originality of the custom piece Graham…read morecreated. I was looking for a unique home office installation that could function as a workspace while also housing my library of music, photo albums, and books. I also had some specific wish list items such as a "hiding" bourbon nook. While the functionality of the piece was crucial, I would dare to say the aesthetic was even more important to me. My hope was that the space would be so inviting and inspiring that even after I'd hang up ye ole' work hat, that I'd still want to linger in the room to unwind with a good book, some good tunes (and maybe a tumbler of good bourbon too...). I've dropped in some photos of the finished product as well as my original crappy doodle of what I was looking for and will try to upload a few photos once I get everything settled. Graham and his small but mighty team were amazing to work with from start to finish. Graham was highly collaborative and offered phenomenal suggestions. My favorite was his suggestion to situate the bookshelves above the desk at an angle. This provided more of an ample workspace and also added to the artistic flare of the piece. I plan on hanging up a canvas print in between the bookshelves, so the orientation of the shelves will also guide the eye to the print. Because Willson Woodworking is pretty much a one person show, it took a few months from when I gave the green light to when the finished product was installed. However, Graham and team were upfront from the beginning about how many projects were queued up prior to mine. It is beyond worth it to have a one-of-a-kind piece that is of the highest quality rather than something that is mass produced and can be found in every other home. One other note on value: I did reach out to two other contractors about the project before deciding on Willson Woodworking. One was a local handyman, and one was a closet solutions company. All three quotes came in at roughly the same price. I think this speaks volumes about just how reasonable Willson Woodworking was in terms of pricing. This was definitely an investment regardless of which contractor I chose, but there was no comparison between the three in terms of the finished product. Shout out to Kevin, who professionally painted the shelves (regent blue). Like Graham, Kevin was kind enough to stop by my house and talk through thoughts on color choices. Plus, he helped Graham install the finished product! Another shout out to Raychel, who coordinated the administrative components of the project. Full disclosure: I'll be posting this same review on other platforms as I want to be sure to champion this local vendor!

We are repeat customers because Graham always does an amazing job. Meticulous work, reliable,…read morefriendly. I can't say enough good things. Already planning our next project with him!