Lynn Havlicek is amazing I have complete trust with her bison and care that my project will get the…read moreattention it needs and in the time promised

Ok, I didn't end up buying my vanity here because it was out of my budget...but the customer…read moreservice from Valerie was fantastic! I told her what I needed and she got back to me with options and pricing in less than 2 hours. She was kind, knowledgeable and very prompt!

I purchased a kitchenaid mixer floor model on Friday 12/26. I understood final sale and we plugged…read moreit in to ensure it worked with the whisk attachment. when I went to make bread on Sunday I found the dough hook and beater attachment were not for this machine. I called and asked if they color for the correct ones and she said no, final sale. I was going to ask if she could take my name and number in case they find them or if the person who got them also called but she hung up. I get your location is closing but after that interaction guess what the chances are I'll shop at any Crate and Barrel again. *update, I called corporate and this has been resolved, I changed the rating to reflect the service I received from them.

I have been to crate & barrel all over the Chicagoland area and keep coming back to Geneva for a…read morewell stocked store, easy parking and excellent customer service. I have been so happy with my sofa purchase. I was helped by Fran who was so friendly, gracious and really has an eye for space and design. She let me change out pillows to get my look on the floor model and even helped me save a ton with the points credit card they offer. Since I was buying so much it just made sense. I also really like the way the store layout is, well stocked but not cramped and large aisles to walk in.

It appears that most of the poor reviews are from online purchases or orders…read more I've been shopping at the Geneva location for years now and have had no issues. They have lovely items in store and the staff is very helpful.

We typically come here if there's an item we know we want to get in store. There's one older lady…read morethat will ride you the second you get in and doesn't have much of a sense of personal space. It feels like she's just hovering over you the whole time. I'm not sure if it's because she thinks I'm young and she's being ageist, or it's just her style. Also My wife was asking about a Staub pan (brand from Alsace - my family is from that region, used to be Prussia/Germany). Two ways to pronounce it: the Germanic way (correct), or the frenchified way (acceptable). My wife pronounced it the Germanic way. They lady corrected her in such a conceited and pretentious way - however she said it neither way. She did it in a poor attempt at the French one. Overall a good shopping experience if you don't have to deal with the one lady who will stick to you like glue, and acts rude to young people. Typically when we have to deal with her we cut our shopping experience short due to her being a bit much.

Excellent shower doors. Excellent customer service…read more From sales to install everyone was polite helpful and professional. Price was extremely fair. We would use them again.

I have used A Mirror Image on a number of my bathroom remodels. Sam Hildebrand sold and measured…read moreeach and every one. I have never had to call for anyone to come back, it was done right the first time. Shower enclosures were perfect. I will continue to use A Mirror Image on future projects.

So perfect, you can't see a seam?…read more Five stars is not enough! A friend referred me to this local countertop shop. I had lived with new marble top installed by previous homeowner in my kitchen since I moved in 8 years ago. But.. the pattern was very busy, never had a nice sheen, and when I placed a clear drinking glass on it, you easily missed it? (You can't miss it in one of the pictures below.) First visit was to their Batavia facility to take home samples and discuss approximate costs with a very knowledgeable and personable staff. Second visit was to my home to measure. Third was at their site with templates of my layout on the actual slab so I could see the grain and seam alignment as it would appear in finished countertop. This was fantastic because as much as I loved the pattern I had selected, I did not like the way it would appear completed. With NO pressure at all, I was encouraged to choose from similar patterns on their many other slabs of quartz so I could get the look I wanted. Templates were placed on another choice and the veins looked like they would match close at the seam. Three professionals arrived promptly at 8am and departed at 11am (perfectly as promised) and the finished job was more than I ever imagined. I had to really search for the seam but could only feel it as it is perfect... can you find it in the picture? (HINT: blue post-its align on seam in second image.)

I used Windmill Countertops for a smaller home project and couldn't be happier with the experience…read more Even though it wasn't a big job, Mark and the team treated me with the utmost respect, professionalism, and care throughout the entire process--just as if I were a high-end client. ​They were absolutely fantastic to work with and made sure everything went smoothly. Their clear communication and quality craftsmanship proved to me that they value every single client. Exceptional customer service--I highly recommend Windmill Countertops and will absolutely be returning for any future needs!

Bill was not helpful. Lack of personality and zero ideas to help guide us with our project. Awkward…read moreexperience and left quite frustrated. Would not recommend.

Tearing a historic house apart for a remodel is no treat, take it from me. My current home is the…read more4th in a series of old historic homes that I have renovated over the years. But the biggest thrill (and expense) in any of those remodels is the kitchen. If you are looking for a custom kitchen, then look no further than Past Basket. These guys are pros working with you every step of the way overlooking no small detail. Their showroom in Geneva actually is made up of their furniture quality cabinetry so that you can see what kind of potential pieces that you may want in your kitchen. They design and draw working with you and your architect to create a one of a kind design that you will just love to cook in. Since old houses are puzzles- putting a new kitchen in that looks like it had been there since the house was built- but has all the modern amenities was my goal. Dan McFadden and his team at Past Basket created an award winning kitchen for me that looks like it was part of the original house. The glass in the cabinets is wavy and old, the pulls on the doors worn looking, the armoire that hides my refrigerator and the cabinets that hide the modern day appliances all are functional as well as beautiful. No detail is too small for this team- in fact- they did such a good job on the kitchen- I also had them make the cabinetry for the family room as well as the master bathroom. They even solved my makeup lighting problem in the bathroom by creating lights that mimic the makeup counters at fine stores. They are also the only dealer for La Cornue stoves in the area. Once I saw one of these french works of stove art- I just knew it would be the centerpiece for my kitchen. Custom cabinetry may not be for everyone. After all- if you are not planning to stay in your home for awhile to enjoy it- there are certainly less expensive options around. But if you love to cook, and love the feeling of fine furniture no matter what room you are in your home- then go to Past Basket. Even if you only look around to get ideas for the future- or if you are there with your builder to get started- their staff will love to create with you the kitchen of your dreams. I should know. They did it for me

As someone who loves to cook and bakes regulary, I spend a lot of time in my kitchen....Past Basket…read morebuilt my dream kitchen! Dan McFadden, the senior designer, was wonderful to work with from the beginning. The project was not one of their biggest, but they treated me as it was huge. He was not only creative but very technically savvy. The design, cabinets and drawers are highly functional and maximes space and storage capacity. Their price was competitive and craftmanship was excellent. My kitchen is incredible. If you are looking for high design, functional high performing kitchen, Past Basket is your place!

Thought i had done the warranty correctly and I hadn't, he was able to show us how to do it.read more

Always great service and value from scheduling to technician to follow up. Rolando did AC…read moremaintenance check today. Inspection plus answered our questions and made helpful suggestions and adjustments to improve overall airflow effectveness. Installed a water filter we bought at home Depot. Great job Rolando!

Eric worked with us on our primary bathroom remodel and did an excellent job. He met with us…read morepromptly and provided an easy-to-read contract and a sketch of the proposed design within one day, all at a very reasonable labor price. His process was straightforward and showcased his 25+ years of experience in building and remodeling. Eric guided us in researching and selecting the trim and other items we wanted to replace or upgrade while he managed all aspects of the project. The scheduling was smooth and efficient, and both he and his subcontractors worked incredibly hard. Eric is truly an expert in home construction and remodeling, and we highly recommend Eric Honea Construction.

Eric Honea is a professional and ensures that he does the work perfectly. Eric installed our…read morekitchen cabinets. We liked his work so much that we asked him to rehab the additional apartment in the building that we were going to rent out. He brought the shabby old apartment into the 21st century and we were able to rent it out almost immediately! He did not add on any additional charges and worked with us to stay under budget. If there was any change in the project or unforeseen repairs he consulted us and assured us he would try to stay under budget and he did! He did all the light fixtures, painted the entire apartment, re-grouted the two bathrooms, updated the closets, installed a couple of new appliances all by himself and on time! I don't think it gets better than this. Headache free and totally worth the money.

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

I found a small kitchen island from Homedepot, but did not like the top. Found Davan Granite…read morethrough a google search. Jarro (Jay) was the person I was working with. He worked with me on the size and found a remnant that perfectly matched my existing counter top. Once I assembled my island and called Davan I was ready, they came a day later! I am so happy with my counter top. Everyone there are exceptionally nice and very accommodating. They give you that personal warm feeling instead of the harsh and non caring attitudes we encounter. I highly recommend Davan for your counter top needs. The installers were very efficient, clean and quick.