Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

I can't begin to thank these ppl enough for the excellent quality work they did in my foyer…read moreremoving and replacing tile that had been in there over 15 years. The original tile was put in without concrete board underneath So the grout lines cracked often And although I had the grout lines replaced, The tile needed to come out to be done right with new tile and grout!!! Bob the installer just finished and I am so thankful. The tile is beautiful, the workmanship is AAA and I will definitely continue shopping at Ralph's. My carpet is coming out next week and in the future I will find Carpet and have them install!!! Small family businesses are the place to go!!!! Thank you again!!!

After having a terrible experience with a competitor in Pekin, I called Ralph's to see if they…read morecould repair some carpet damage so I could list my home. They were SO FRIENDLY. Ralph came IMMEDIATELY, and the damage was repaired the SAME DAY. I'm not saying that they can do that for everyone, but I know I won't go anywhere else!

Caleb and his team sanded, prepped, and installed our new floor in 2 days while paying attention to…read moredetails. Very timely, professional, and a pleasure to be around. Very happy with the install and price!

Caleb White and his crew installed my wood floor. They are the best…read more Finished in the timeframe that Caleb promised. I highly recommend Caleb and Zach and the crew for any wood flooring. You will not be disappointed! Monica C.

I have called a text him a few times and he doesn't even call back! That's not someone I want…read moredoing work for me!!!

Very friendly and did great work in stretching my carpet and fixing ends…read more I definitely recommend Nick for his honest work.

We purchased carpeting and luxury vinyl plank from Drew. Great service. Very helpful and responsive…read morebut gave us space and time to make our own decision. Good on pricing. Brian did our flooring installation and he was top notch. Will definitely do business with them again

We had a wonderful experience with Dale and his son. He got in quick and got out quick while doing…read morea wonderful job! Very friendly and professional. I had no worries giving them a key and just them letting me know when they were done. They did the whole house in a couple days and it looks fantastic! I highly recommend and would use again in another house. We live in Normal.

From the owner: I’m committed to providing you with the best services. No matter the size of the job, I guide my…read moreclients every step of the way and offer highly competitive rates. Please call or text instead of sending me a message. The message board is not monitored. Thank you! Delbert Trease

Awesome experience working with Jose and his team. They removed carpet in my basement, living room…read moreand great room and installed EVP. They also did my kitchen with EVP. Overall fully happy with the install great team and price.

Don't even answer the phone! All calls go to voice mail. Don't return calls. Would not recommend…read morethis business.

Bob very helpful! Very happy with tile! Convenient location for store and warehouse. Plenty of…read moreplaces to park.

After years of looking at the same floors, countertops, and backsplash in our second home in Galena…read morewe decided it was time for a change and stopped by Knautz's to look at their selection. They were very friendly and showed us some samples at the store. Later that afternoon, Mike Knautz came to our home and we were able to discuss choices with him. Once we made a decision, Knautz's promptly sent us an estimate. We sent in a payment and everything was installed very quickly. The work was professionally done and there were no cost overruns. We found the prices very reasonable. They also coordinated their work with the plumber (we were getting a new sink in the bathroom and kitchen) and the entire project went very smoothly. We are extremely pleased with the results and would hire them again.

The worst customer service experience ever. ..not just once but twice. Done with them. They lost…read moremy sale of an entire flexsteel living room set then again entire first floor of flooring. Terrible customer service. If you want excellent service & pricing stop at carpets plus color tile. & Martins furniture.

They installed many rooms of carpet in our house a few years ago. They said the carpet wouldn't…read moreshow foot steps, stains, wear, etc... not true. Every room they installed carpet in is now worn, shows every step, and wrinkled. We even had one room re-stretched and it wrinkled again. I saw a commercial saying their carpet had a life time warranty so I called. Ends up they only keep records for 7 years and we no longer had the paperwork. So much for the warranty. The employees weren't interested in making it right and were also quite rude. I'll never go back.