Great customer service. Honest and easy to deal with in every aspect and I would highly recommend…read moreto anyone!

Met John for the first step of determining the scope of the project: very knowledgeable, amicable,…read moreand quick scheduling. He sent 2 great guys, Marcell and Tyler - both experienced. For what I considered to be a rather difficult job (my husband I initially put it up) was an easy walk for them - and very physical. (Age is a definite factor here!). Not only are they capable, but they went the extra mile as well - and found a damaged section I hadn't even noticed! A definite 5 stars! Thx, all of u!

Quick scheduling response. Field sales, John, was great to work with. Ultimately we opted to go…read morewith a paved patio instead of an elevated deck. John was insightful and helpful with design ideas, really appreciated his professionalism.

Custom Deck did a great job on my new deck. I had a complete tearout and replacement of my old…read moredeck. They went through all the pros and cons of material and construction options with me so I could make the best decision for my needs and budget. They also provided written documentation of how they were going to do everything - details on how the support posts would be set, on the structure, and on the deck boards, etc, many of which were beyond what the local building code requires. And then they were able to deliver on what they said they would do. The new support structure for my deck is rock solid, I swear I could park a truck on it. Good communication with me throughout the entire process. And the finished product is beautiful. I went with a composite deck material. While not the least expensive quote that I had, they were competitive. I went with them because I wanted it done right and last many years, and I fee that they were able to give me that.

Brandon did an excellent job replacing our deck. He used quality materials and he is definitely a…read moreskilled craftsman. It was a pleasure dealing with him.

Terrible experience from the start, and he ghosted me refusing to repair his crappy work…read more Booked with Brandon because he was almost 10k cheaper than the competition. In retrospect, I wish I would've spent more to avoid working with Brandon & Miranda. When I originally booked, I was told the start date would be May of that year. The start date was pushed back further and further. I had to reach out for any sort of communication, as Miranda rarely followed through on getting back to me. We got our front porch redone and had a back deck built. I was told he would do the front porch to start, then the back deck after so that my children would still be able to utilize our yard during summer. Instead, he started on the front porch and dug giant holes in my backyard - insisting this had to be the case for permitting reasons. But then once the job started, I only got a maximum of 2 HALF days of work per week. Again, barely got any communication during. I'd have to reach out asking when/if they'd return and I only got a response part of the time. My favorite was being told there'd be a delay bc of materials being late even though the materials had been delivered to my house a week prior. The job finally finished about 6ish weeks after it began. Much much longer than the 2 weeks I was originally told. But I figured whatever, we'll leave it alone since it's done and they looked good. Except the quality was crap too. He changed the back deck plans without ever communicating that it'd be different (one side abruptly stopped creating a 4ft drop to concrete and I have small children & he built around a post we talked about him removing). Within a year, multiple rails on the front porch were coming off & the wood on the back deck was rippling, peeling in multiple places, & corner pieces were separating. I reached out 1 year before the 2 year limit in the contract was met but was told for the next year that I was "top of the repair list and Brandon would be out soon to assess and fix." He never came. Miranda never communicated. I even expressed concern that she was intentionally delaying it past the 2 year mark and I have her saying in writing that they'd honor it but it's been almost another whole year since I've even gotten a response. So, you might pay less going with Brandon but you're going to pay for that difference elsewhere. Strongly do not recommend!!!!!

I was quoted $800 for installation of two kitchen light fixtures and 8 exterior shutters. I paid…read more$400 upfront before Justin even came to my house on June 28. He arrived almost 2 hours later than our arranged time. Wasn't a big deal. He did a decent job with the lights. He could not hang all the shutters due to humidity and said he would come back to finish the job. I paid him the remaining $400 when he came back July 11. On July 15, I texted Justin to let him know a shutter had come off the house, and another was close to falling off. It is now Sept. 6 and after multiple texts and several promises to return, he has not been back and has stopped responding to my messages. The second shutter did come off, as well as a third. Please do not hire Justin/Knuckle Busters. I feel bad writing a review like this, but I am not sure what else to do at this point. I feel my messages were reasonable and it's not like I hounded him every day. I just want the job I paid for to be finished satisfactorily. It's not a lot to ask for.

Nice guys. When finished, I asked a question about another problem. Gave me a quote and did it the…read moresame day. Quality and value was very good.

Gary at GM Construction responded to our request for a bid right away. He came out and explained…read moresome things about our project that the other companies didn't bother to tell us. He stored the materials for our project so that we could get them at a cheaper rate by ordering ASAP. (Every company we contacted was months away from starting new projects so my tip; get the bids many months before you want your project completed bc every company was backed up) Gary told us that the colors we wanted for our deck initially probably wouldn't actually look good with our house color, so we trusted Gary's opinion on that and so glad we did!!! Our deck matches perfectly and looks like it came with the house. Also, Gary opined that we should change the stair layout from the original layout with our old deck, and he was right about that! Aaron was our builder and he was here every day working well past dark. He is MacGyver! He must be a genius with physics. He left the worksite cleaner than he found it. Angie works in the office and always responded to every question promptly and is very helpful. She helped us fill out the Timbertech warranty when the project was finished. Great team to work with! Trustworthy and very reliable. We love our new deck and have no regrets with using GM.

We LOVE our new front porch! Great value and overall experience -- highly recommend! The whole…read moreprocess was very professional and organized. Gary came out for a quote, explained different options, and worked with our existing structure to find the most cost-effective, aesthetically-pleasing solution. Angie was friendly, efficient, and great to work with to get contract in place. Our builder, Aaron, was friendly, professional, and left the job site cleaner than he found it.

Jason is amazing hardworking and does great work. Great to work with the quality of the work is…read moregreat. Thank you

Jason went the extra mile to fix a low pitch roof issue and correct prior mistakes made by other…read morecontractors. He was knowledgeable, communicated promptly, and worked his tail off. I am grateful for him caring to complete the job the right way.