I had my wisdom teeth out last week at Grand River Dental. I have been incredibly afraid to get…read morethis procedure done for my whole life which is why I put it off for so long. It finally became something that I could no longer avoid so I went to Grand River Dental because I really trust the dentists there to do the best job. It turns out that I was correct to trust them because they made the whole process seamless. I was in and out with four less wisdom teeth and barely any pain and no swelling (granted i was on pain killers) I was back to work the next day and minus the obvious healing curve, everything was back to normal very quickly. My wisdom teeth were fully grown in so it's possible that my procedure went smoother than someone whose teeth are not fully grown in or impacted, but even then, I would trust this team to do the best job they could to minimize the trauma from this surgery. Nothing that I was scared of happening happened and I am so grateful to this dental team!

I had my wisdom teeth taken out by Dr. Malin at Grand River Dental and it was at least 5 times…read morefaster and easier than I thought it would be. Dr. Malin is a real expert at his craft and his chair-side manner is fantastic! I was particularly impressed by how much state-of-the-art equipment Dr. Malin had in the office. I've been to other doctors for CT scans and all the rest, but Dr. Malin was able to do it all in his office the same day. To top it off all of the staff at GRD are all very friendly and helpful as well! Definitely will come back and definitely recommend Grand River Dental! Thanks, Dr. Malin!

DDS Zoma recommended a crown on 9 for cosmetic improvements but I left worse than when I started…read more Her assistants (aside from Maddie) were mean and made multiple terrible temps both structurally and cosmetically. I had to pay out of pocket at MooreSmiles (much better experience!) for a temp crown before a wedding I was in. Midwest of course destroyed that during a first permanent attempt but refused to cancel my services to go elsewhere. The second permanent attempt, I was told "this is the best they could do" and I "should have gone to a cosmetic dentist". 0/5, would not recommend!!!!

First off, letting me know the office had moved. This was a 6 month cleaning that was scheduled…read morelong before the move. I never received a letter, an email, phone call nor a text. But I did receive 3 reminders about my cleaning in the month of April. Secondly, a dental hygienist that didn't completely cover me in water. Literally running in my ear and down my neck. I had to ask her for a towel and dried off several times while she was doing my cleaning. I'm 59 years old so I've had an extreme number of cleanings in my lifetime. Never before was I being drenched in water. Never! I also had no idea that the dentist I used last time had left. It seems like Midwest Dental only hires professionals that have a traveling contract (the hygienist told me she was). I have a tooth that broke and was told the only way to fix it was to have it pulled. At this appointment though, the dentist told me he could put a crown on it. I said really? I was told it had to be pulled there wasn't enough of my tooth for a crown and he said, well, I think I've done a crown on a tooth like yours before. That was it. Even after the cleaning,,there was absolutely no way I would ever go back to that office.

The people that run this company are cold. I was late to an appointment by 11 minutes, and they…read morewould not let me have my appointment for a basic cleaning. I thought that was weird. Months later I had to cancel an appointment due to a work emergency. I called ahead to let them know I couldn't make it, rather than being 10-12 minutes late to the appointment. Four days later I received a letter in the mail saying I could no longer be seen as a patient there. EXTREMELY disappointing.

John and Kerrie Moore have a very friendly, family-focused dental practice. They are up-to-date…read moreboth technically and technologically. The nicest husband-wife dental team I know!

Excellent, professional, friendly care…read more ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I've been seeing Dr. Christine Jones for many years and she is absolutely wonderful. She is very…read morecaring, pleasant to talk with, very gentle, and I feel, does very good dental work. (I used to be a Dental Assistant, so I've seen a number of dentist's work!) Dr. Jones does anesthetics (numbing) exceptionally well, and honestly, you barely feel anything! She makes going to the dentist easy and not something you are "dreading." I would highly recommend her. I have recommended her to all of my family and friends.

Amazing team of efficient, informative, caring staff. Great experience every time for my whole…read morefamily!

This was the 2nd crown I have had placed with this team. I will admit the first crown and temporary…read morecrown was very smooth. This 2nd one, the temporary was a bit more uncomfortable, but still good. I can't say enough good about how I was treated, and they did find some issues with the placing of that 2nd crown, and for them to admit it...gives me nothing but trust for the future. They were also very good about answering all my questions, even with a very busy office...I will continue there.

The dentist is exceptional and the staff is very good and friendly. I was impressed until I…read morereceived my first invoice. There were 4 unknown charges for $254. They send you home with a bag of toothpaste and mouthwash that were very very expensive. Also included in the bag were a sonic toothbrush and water pick. Everything just goes on your bill or gets charged to your account without your knowledge. I went to Aspen a total of 3 times and not once was my appointment on time. I am happy with the service I received but not enough to get taken advantage of. I have called the office in Onalaska 3 times and requested a call back to ask what the unknown charges that totaled over $1000. Still waiting

5 star because my general dentist was amazing. I never got her name even after 4 visits. But she…read morehad the first stall in the back. She is very caring and gentle. She explains and walks you through everything in detail. 3 stars because of the wait from the Doctors. They seem to always be in a rush to get the job done but very slow at tending to their patients. I had my wisdom teeth extracted and the entire time, I was a bit nervous as Dr. Hala kept looking up and away from my mouth while so working to extract my teeth all just to have a conversation with an intern about shopping and deals on purses. Not sure if her distraction caused two needles to break in my mouth but it was nerve wrecking. On top of that, my mouth wasn't even fully numb yet prior to her starting the work. Eventually the pain lessened as my extraction continued. My last visit today was scheduled for 2pm. I got there 10 mins early as usual. Checked in and was taken to the back around 2:05p. I was put into an exam room to get my fillings, however waited for almost 40 mins. As minutes went by, i couldn't help but walk to the front desk to ask for a cancelation since it seems i was either forgotten or they were too busy to see me. After canceling all my appointments and asked for a full refund since i had prepaid for a years plan, the dental assistant came to look for me and asked what was going on. The clerk told get I'm leaving because i had somewhere else to be at and wouldn't make it on time due to the delay of their service. They asked to reschedule but i politely declined and asked for a refund. The delay and over lapping of scheduling caused me to leave Aspen Dental. I wish i could stay with my dental hygenist because she's super sweet. But i couldn't stand the unprofessionalism from the doctors. We pay for their service and take time out of work to be there on their schedule. Yet we are left forgotten and are waiting for extended time. And to note. I was extra charged without knowing i was extra charged due to the sweet dental hygenist telling me. She was able to get me a refund. Then again, as i canceled my plan with them, i later find out, i was being extra charged for work but it wasn't going to be brought to my attention and they had planned to set the money aside for future work. Look at your bill and question them if you are on a plan. Make sure that you're being charged for what's being done and not more. Thank you to my hygenist and the clerk from today telling me about those extra charges and making sure i get my money back.

I just moved to Viroqua from Long Beach, CA, in 2023. I needed a Dentist after getting tooth pain…read moreand needed an emergency root canal. The Team at the Viroqua Office was OUTSTANDING. They squeezed me in, cared for me, and fixed my tooth the next morning. Such a relief! Because Dr. Cochrane and my experience were so great, I was compelled to make a treatment plan for my dental care. He put me at ease, explaining everything, giving me options to move forward. His Team is INCREDIBLE. I just got back from get 2 crowns put on that they 3D printed in the office SAME DAY. His Superstar Dental Assistant Sophie deserves hazard pay for helping me with my anxiety through this difficult appointment. (I have had several appointments at RIvertown, in Viroqua and at the La Crosse Office. Shout out to Maddy and Heidi who are also incredible Assistants!) Listen, it's a great place. They are kind people. State-of-the-Art Equipment. They REALLY know what they are doing. And they care about their patients. I have lived in Big Cities ALL MY LIFE and this is TRULY the best dental experience I've ever had. Thanks, Dr. Cochrane! (aka Dr FullHouse)

They are over zealous with procedures that are not necessary. Wated lots of $$$$ there, we are done…read morewith them.

There were no surprises. They were professional, helpful with insurance, and timely…read more My visit was thorough. The Dentist doesn't push to do work that doesn't need to be done immediately and gives options that meet the care that I wanted done and prioritized. Couldn't be happier. The staff are REALLY polite and accommodating. Have never had a bad experience in the years I've been going there! I just started bringing my daughter there and she says it is far better than the other dentists we've been seeing through the medical clinic in town.

Don't make my mistake. I rushed into this decision, and have been $paying$ for it ever since…read more I got two opinions for Invisalign. The first (free consult) was from a real orthodontist, at Great River Orthodontists in La Crosse. I was quoted $6,450.00. The second consultation (which cost $150) from Dr. Cowgill, was $3,900. I'm on a limited income, so I was thrilled Cowgill was cheaper. (Now I would gladly pay the difference to see an Orthodontist) Dr. Cowgill told me three things at that consult: I was an easy case/most likely wouldn't need refinements at all after my initial 14 trays (Didn't come true, I was a patient for 16 months before I transferred to an Orthodontist), we'd keep going until I was satisfied with my smile (at my last appointment before I transferred he told me quite condescendingly there was nothing more he could do for me, and my teeth are just shaped the way they are), and I would like my smile in the end (Definitively untrue). My first surprise was I was expecting Dr. Cowgill to see me during appointments. (In fact, there had been a brouhaha because I originally wanted Tuesday afternoon visits and Dr. Cowgill apparently takes that afternoon off each week.) I had a woman I had never met- I later learned via google she is a different dentist at the practice. I think I saw her 2, possibly 3 times overall, right in the beginning, and then I just saw a hygienist. My second surprise was when I mentioned after getting my first tray I had purchased an Outie to remove trays and she (dentist) had never heard of them. I had learned of them after joining the Invisalign Reddit forum online. I found it disturbing dental professionals hadn't advised me on them, or even HEARD of them. I wasn't advised on Chewies, either, which most people on my forum seemed to have been advised on by their orthodontists. My visits were about two minutes long overall. Again, comparing myself to the subreddit of people going through my same process, others seemed to actually have the orthodontist/ dentist physically look at their mouth to confirm they were tracking well, and compared their visits to ClinCheck videos. I was never offered to see my clincheck during visits, nor was I checked to see I was tracking. My experience has been a hygienist handing me my new tray and checking to see that I could put it on. Another terrible surprise was learning I had signed up for Invisalign "Lite". Everything to my recollection was I was never told this was different from regular Invisalign. I was told I had a light case- I took that to mean "mild/easy to fix" When I got my first trays, I took a look at the bag when I got home. I thought it was weird that "Lite" was written on them, so again, I turned to google. I learned there that after my 14 trays were up, Invisalign would assign me a number of refinements. If my teeth were still crooked after that round of refinements, I'd have to pay out of pocket for further treatment. (Unlike regular Invisalign patients- they keep going until satisfied) Cue my panic. (Another thing I learned on my forum was people often waited months to get started as their orthodontist and Invisalign went back and forth on the best treatment plan. This wasn't my experience. Invisalign dictated everything, I doubt the dentist ever questioned any of it. I got my trays as soon as they were first advised and created both times) I felt dismissed whenever I brought up concerns to the hygienists, like my fear that I wasn't tracking. Any concern was basically answered by "it just takes time". I FINALLY saw Dr. Cowgill after I finished my 14 trays. He looked at my teeth and said something along the lines of "whoa, these still have a long way to go!" No crap, Sherlock. It felt so horrible to hear that. I KNEW I wasn't tracking well, and my concerns had been dismissed by the hygienists- no one ever went to get the dentist to actually confirm I was tracking properly. So aggravating! Furthering my alarm, Dr. Cowgill then guessed I would need only three refinement trays and then he'd basically sand down my crookedness. Look, I obviously didn't go to dental school, but even I knew he was tripping balls if he thought three would do the trick. Invisalign ended up sending eleven, nearly four times his professional estimation. After my fourth tray of refinements, I sent a picture of my top teeth on day one (5.5 months earlier), and the day 28 of refinements to my best friend. She guessed my day one pictures were me nearly done with treatment. I honestly to god cried when she said that. It was proof to me I wasn't crazy, I WASNT tracking properly. And if anyone reading this is thinking I didn't wear them properly-FALSE! I timed myself every time I took them out. I never took them out for more than 2/24 hours. ok im being cut off for space...just spend the money for an Ortho, Cowgill is inept and rude. Ortho says she can straighten them for, C says it's impossible. I'll trust the Ortho.

Recently I had a filling pop out of my tooth. I called Onalaska smiles and the friendly scheduler…read morefound a way to get me into their schedule the next morning. Dr. Payton checked out the tooth for other damage and replaced the filling in very little time. I appreciate the friendly, efficient staff.

Decided to get a cleaning here since my usual dentist was booked out for a few months. Took two and…read morea half hours to simply get a cleaning and exam done, made me wait for an hour in between the exam and cleaning. Dentist was ok, hygienist was brutal. Have been to numerous providers around the country, never have been in so much pain. My teeth are in the best shape they have ever been, dentist always compliments and sees no need for anything out of the ordinary. Received the usual "floss more" feedback. No concern for precision and comfort. Overly rough and aggressive with the cleaning, told them that there was sensitivity. Continued to be just as aggressive. I realize that a little bleeding and discomfort is normal, have done this many times; this was far excessive. The actual equipment and office was quite shabby and in need of renovation. Do not choose if you have any other available options for a provider, much less a one-time cleaning.

My 4 y/o daughter came to Dr. Frandsen to have cavities filled after having a traumatic experience…read moreat another local dentist. Dr. Frandsen was everything you hope for in a pediatric specialist. He joked with her, built rapport, and put her fears at ease. He was supportive of parent involvement in the evaluation and treatment. I can't say enough good things!

From the owner: Specializing in: - Pediatric Dentistryread more