Just a wonderful experience. Rentals were easy to set up. Boats were clean, worked wonderfully…read more Staff was professional, courteous and very helpful. Especially with the senior members of our group. Five stars. Will return and will recommend to all our friends

I wish I had read reviews before renting here because our experience on the 4th of July was almost…read moreidentical to one posted previously, even though it was written over three years ago. Seeing the exact same sequence of events years later makes it hard to believe this is an isolated incident. Before we left, the young employees had us inspect the exterior of the boat for paint chips, scratches, and dents. However, no one ever raised the motor or showed us the condition of the propeller before we left. Looking back, that seems like a critical part of the inspection that was conveniently skipped. We also specifically asked one of the employees if there were any shallow areas or places on the lake we needed to avoid. He told us there were not, and we stayed in water that was consistently around 9-10 feet deep or more the entire day, we never struck anything and never experienced any impact that would suggest damage to the propeller. The moment we returned to the dock (before we had even gotten off the boat) an employee walked straight to the motor, raised the propeller, and immediately claimed we had damaged it. It felt like he already knew exactly what he was going to find before he even looked. The propeller itself had severe damage to every blade, as though it had gone through a rock bed. Yet the bottom of the boat and the lower unit showed no corresponding damage. Common sense says that if we had hit something hard enough to destroy every blade of the propeller, you would expect to see damage elsewhere on the boat as well. We never hit anything, and nothing about our day on the water matched the type of damage they claimed we caused. When we questioned this, we were told we "should have noticed the damage before leaving." That makes no sense. The propeller was submerged in the water, tucked underneath the boat, and it was dark-colored. There was no practical way for us to inspect it because they never lifted the motor or pointed it out during the pre-rental walkthrough. Instead, they only had us look for scratches, dents, and paint chips on the visible exterior of the boat. To make matters worse, the manager yelled at us in front of all of the young employees instead of handling the situation professionally. Then came the payment. We were first told we owed $500 for the damage. When my brother-in-law, who has boating experience, questioned that amount and pointed out that a propeller doesn't cost anywhere near $500, the charge immediately dropped to $125. The fact that the amount changed so quickly after being challenged only made the entire situation seem even more questionable. I will also note that we were a family of 6 adults and a 2 year old, not a bunch of young people being irresponsible. After reading the attached review describing nearly the exact same experience years earlier, it's difficult not to see a pattern. There are plenty of reputable boat rental companies around Lake Geneva that operate transparently and treat customers with respect. I strongly recommend taking your business elsewhere. What should have been an unforgettable Fourth of July on the lake ended with accusations and a dispute over damage that we did not cause. We will never rent from this company again.

i like this boat ride and would do it again with more friends and I would even invite my family but…read morewe would only have a blast if Marco is the boat driver. great great great time!! live laugh love always.

This boat cruise is a MUST when visiting Lake Geneva! It is one of the top things I recommend to…read morefriends visiting the area. My husband and I go on this boat tour every time you are in Lake Geneva. A beautiful and frequent chance to get out on the water!

Rented the crownline xs speed boat for my wife's birthday boat was spacious fast and fun. Had a…read moregreat time

The best. Staff is so helpful prices are amazing and can't wait to go back !!!!!!!! I loved the…read morewhole experience

We went in to look at their boats and we had such a good vibe. I sent in an application to work for…read morethem. Beautiful location as well.

Had the tacos many times love them, any burger on the menu is fantastic, music everyday, perfect…read moremargaritas. This place is quickly becoming a staple of lake Geneva!

Wonderful 2 + hour boat ride on Lake Geneva! Such a fun afternoon on the amazing lake!read more

Jenny was great had an excellent experience! Very knowledgeable and easy going! got great food…read morerecommendations and bar recommendations for after boat trip 5 starts

Scam. Scam. Be very wary of this business. We rented waver runners from them only to lose our…read moresecurity deposit. We were docking the waverunner as per the staff instructions only to have it bump an object. There was a ding on the boat. Mind you it was a very narrow dock with no staff actually coming out to tow the waverunners in. Someone then came by and said it was our fault when it was their staff who directed traffic. I suspect the business uses this excuse to charge the customers for minor damage and keep the security deposits claiming they need to repair the waverunners. The waverunners by the way had other dings on it that were clearly not repaired. If other yelpers have had similar experiences, please file complaints accordingly so that others will not suffer a similar scam( " bait and switch ") while on a vacation.

Visited lake Geneva for the first time and decided to rent a boat for the first time also. Leather…read morelips staff helped ease all of our concerns before sending us out and the made us feel comfortable on our first boating experience. The boat was fast and fun and we had a great time on lake Geneva. Alex was amazingly helpful and accommodating and out return of the boat was just as easy as leaving. Would absolutely return to leather lips again.

Pick up and delivery was so smooth.. Our boat was so secure.. we always worried about any rodents ,…read moregetting dinged up etc.. NOT A PROBLEM with this company! They offered to clean it out if we wanted to in the spring. They pointed out as well a potential problem with a floor board and a mounting bracket that we never noticed before.. attention to detail.. thank you guys!

Fixed my skeeter and winterized it. Fantastic job! Great to do business with. Will definitely use…read morethem again.

Zipline adventure was great! Want to give a big shoutout to Chad I locked my keys in the car (we…read morewere the last group of the day) & he waited patiently for us get in contact with an auto service. It was a 90 degree day & he allowed us to wait inside & borrow a phone charger. His mama show be proud of the man he is & his boss should give him a raise

Wonderful time and experience! Dan and Trisha were wonderful guides and made the experience fun and…read moresafe!

After moving to Lake Geneva I realized quickly that we needed to get out on the water. I reached…read moreout to a couple of places and the owner of Geneva Cruises (Thomas) responded quickly to set up a sunset cruise on Lake Geneva. We talked on the phone and were able to set up a time for our boat cruise. Meeting at the Riviera dock was easy (he called prior to let us know what he was wearing and what the boat looked like so it was easy to spot him). The boat ride was so enjoyable! We brought some snacks and wine to enjoy while we learned more about Lake Geneva and the houses in the area. The sunset was pretty spectacular too! Thanks Capt Thom! I look forward to another boat ride in the future.

We did a 4 hour boat tour today with Captain Thom and we had so much fun! We were celebrating a…read morebachelorette party, and Thom provided us a cooler with ice and some drinks also with room to add our own, a music Bluetooth hook up, beach towels, water floats, and sun screen! He even gave us all flowers to make a wish on for the bride, it was very sweet! Thom was really knowledgable about the lake and we enjoyed the interesting facts he shared about the various beautiful lakefront properties. We cruised around, toured the lake, and even got to float off the boat in the water! We could not recommend him enough! If we are ever back, we would love to take another trip with him! Thanks for a great day, Captain!