Calling to schedule a neurology appointment for my father was already stressful enough given his…read moremedical condition. Unfortunately, the experience became even worse because of the receptionist, Olga. From the start, her tone was rude and dismissive. I am authorized to schedule appointments for my father, and while trying to do so, she repeatedly asked me for insurance codes and terminology I wasn't familiar with. I explained that I had the insurance information and referral, and that most offices simply verify the details themselves. Instead of helping, she continued speaking in insurance jargon and placed me on hold multiple times. At one point, she told me she couldn't access the insurance information herself. Minutes later, she somehow had all of my father's insurance information available through the referral that had already been sent. The entire conversation was unnecessarily confusing and frustrating. She then accused me of being rude. I was not rude--I was direct because I was on a short break at work and simply trying to get an appointment scheduled. There is a difference. What happened next was the most concerning part. After providing my father's information, I was told they would not be scheduling or seeing him because of my alleged behavior toward the receptionist. I was shocked. This is a neurology office where patients often wait months for appointments and are dealing with serious medical issues. Caregivers already have enough on their plates without being treated this way. Before writing this review, I read other reviews and noticed multiple complaints about rude front desk staff. Based on my experience, those concerns appear to be valid. I cannot speak to the quality of the doctor because we were never given the opportunity to become patients. The physician may be excellent, but the front office experience was so unprofessional that my father was effectively denied access before ever being seen. Very disappointing.

Lumbar spinal disc degeneration is no fun. One of the worst things you can do if you have this…read morecondition is participate in high impact sports such as running. I used to run 25 to 30 miles a week and did this for about 8 years. Unknowingly at the time, my lumbar spine and hips took a beating. I received a lumbar spinal fusion in 2001, and had complications (lumbosacral root disorder, hip spine syndrome and arthritis). Those complications led to my falling and sustaining 5 concussions (post concussion syndrome) in the last 2 years, and using a walker and a cane for mobility. Dr. Eric Ericson is my neurologist. I selected him after researching his credentials, which are outstanding. We also share the same alma mater (Go Cats!) so I felt comfortable immediately with him. What I like most about him is he listens and is supportive. The brain MRI results enabled him to create a plan tailored to my needs. With all of the falls, I've developed PTSD and painfully intense hip problems, too. I'm receiving hip injections, physical therapy, and massage and psychological counseling. Some days I want to throw in the towel, but my care team and family have been so supportive that there is no way I could ever let them down. I'm still climbing the mountain to recovery and know it will be strenuous at times, but I'm in good hands. I highly recommend Dr. Ericson and his staff because they not only know their stuff, but they really care. Yes, they care.

Dr. Shukairy is a Nurosurgon and when I first met him I was nervous and when he talked to me about…read morethe things he saw on the current MRI he was honest by saying that he needed an MRI from a different view to tell what is acually going on. He explained what may come for treatment for me. He was very nice and I would reccomend him to anyone who needs a Neurosurgon.

Took my mother here to see NP Alicia Green, under Dr. Do. Though I didn't have any negative…read moreencounter with the actual doctors, they seem to know what they're doing. The issue is that because they have so many patients, they rush you in and out. They are no help when it comes to paperwork like FMLA. My family and I are going through such a difficult time adapting to my mother's new diagnosis. The staff was rude, not understanding, and short tempered when you ask one too many questions. This includes their manager Jodee. She didn't like my tone when I kept asking to give me a reason as to why they won't sign the FMLA. From "doctor just doesn't do it," to, "it's in her policy ," but they can't show me any written form. From being told that I shouldn't tell the doctor how to do her job, to having to find a new Neurologist after the patient advocate told me they don't like doing paperwork, they just want to get patients in and out. How are you supposed to trust an office like that? I found her a different neurologist, but of course doctors have a long wait, so it's delayed her care some. Now, I have been waiting for them to send a referral over to a different hospital for my mother's Neuro-psych appointment since they last saw her, and it's been over one month they told me they would do it only for the other hospital to tell me they never sent anything. When I called this Neuro Clinic I asked why it hasn't been sent over and they dismissed me with a ,"All I can do is send it," but I've received another call from Neuro-psych telling me they still haven't received anything. I left Alicia Green staff a voicemail asking for an update and it's been 2 business days and still no response. They are delaying her care immensely, and they don't seem to care because she's just another random patient to them. This is my mother, I don't care how annoying they find me, but I will make sure she is taken care of. Could you imagine the terrible care they would give if I wasn't there advocating for her? Terrible.

secretary aka angelique is extremely rude especially after i told her about my tumor she acted like…read moreshe was the doctor and tried to give medical advice over the phone. then before i was able to finish my sentence she did the old "have a nice day" click and hung up. i called her back to tell her she hung up on me and she tried to gas light me.there is a special place in hell for people like her who treat people with tumors like a inconvenience. not to mention, I already answered her questions two days ago and she called me back to ask the same questions and I gave her the same answer so I don't know what's going on with this office or if I'm gonna be able to even be seen because the secretary acts like the gatekeeper for this business even after my primary care sent the referral already and is in network with the northwest family. just plain disgusting behavior.

IMPOSSIBLE to get ahold of any receptionist at anytime. Can't even contact them to pay a bill…read more Coded my bill wrong for testing , my insurance rejected to cover me that was over 6 months ago after reaching out to them 12+ times, they still havent coded it correctly, cost me close to a grand. Bedside manners of this practice are abysmal (an understatement). Even the concept of writing clearly explaining illnesses escapes them. One of the worst practices I have ever experienced truelly a lackluster staff. Do yourself a favor and just go to RUSH, it's like night and day.

A brilliant physician and a friendly face, he makes sure his patients understand every step of the…read moresurgical and healing process. He is compassionate and humble, never talking down to anyone. A consummate professional, he always finds the best solution to a problem.

A family member had had a MRI done and doctor was a little concerned about the results; therefore,…read morehe (doctor) referred us to Community Hospital in Munster, Indiana. The intake staff was very pleasant and knowledgeable about the game plan. They also provided good explanations as to the treatment plan. Overall experience receives 5 Stars.

Community Hospital ER was a major disaster and a major disappointment…read more Had surgery on 9/21 at this hospital - I had a robotic a laparoscopic bilateral salpingo-oophorectomy. After surgery I developed this excruciating pain in my back and abdomen a few days later I went back to the ER to see an Emergency Room doctor. Her bedside manner was Horrendous she was not friendly , she didn't give me any relief. I sat in the emergency room for hours without any type of pain medication. It took forever to see her and she was just awful. I was in excruciating pain I could barely walk. The ER doctor was dry, cold, unapproachable and she seemed irritated to be there. In the future if I am ever in pain I WILL NEVER come back to this ER. I basically wasted my time and money.

Top quality care. Answered all of my questions and figured out the root of the problem. Left me…read morefeeling informed, well cared for, and happy to know the source of my issues. You can tell Dr Holmes is passionate about his work and making sure his patients are well taken care of. Highly recommend.

I had searched and read about physicians in the Chiagoland area that are neurologist and treat…read morecertain neurology conditions. I found Dr. Holmes. However, upon calling the office I was met with well the doctor is not seeking to treat anyone with that particular disorder. This is not a rare disorder and they come highly rated. Really? Why? is the question. I wanted someone closer to me and yet they do not see any patients with S disorder? Guess, I had better keep searching, and so should all of you other yelpers out there if seeking a Neurologist in Chicago!!

Not impressed. I felt like I was being used as a guinee pig with different shots. Never di feel…read morebetter, so I left halfway through scgeduled appointments. In add ition, some of the techs who did tests were always late up to a half hour, espicially when I was the first appointment in the morning. Not recommended by me.

just found out my appointment to address a diagnosed rare neurological condition and migraines was…read morelisted as "psychological factors involved with health" migraines are psychogenic, I need to attempt all psychiatric interventions before neurologic issues will be discussed and a 4 month followup to see if I need an ENT referral for the sinus infection. my migraines are psychogenic because it has strong light sensitivity, and my rare neurologic condition is strobe light sensitive to triggering seizures and those are not real because they are not epilepsy

OK, this place is super tricky to find, which isn't good if you suffer from vertigo like I do. You…read moreliterally have to drive in a circle once you enter the lot to get to the reserved parking spaces. The irony is not lost on me. Once you get to the clinic (which is hidden way in the back, almost as difficult to find as the building itself), the staff and physical therapists are friendly, knowledgeable, and efficient. The receptionist said the neurologist had already sent over my records and insurance info, so I was ready to get started with PT and testing right away. What a relief. The clinic itself is brand new and the only one in the state of Indiana. They have a ginormous "gym" for all the crazy obstacle courses and agility/balance tests, providing plenty of space for each patient to roll around in every wonky position the PTs put you in. It's not very private, which can be a little embarrassing and a LOT entertaining, depending on your point of view. The equipment and gadgets seem like something out of a sci-fi movie; I'm not a doctor (and I don't even play one on TV), but this seems like an asset to me. They strapped me into these giant space-age infrared goggles which took a video of my eye movement during the tests. Freaky! Maybe I'll get to see the footage someday. Anyway, it sucks to have to have vertigo, but the Center for Dizziness & Balance makes it all better.

Dr. Asif take time with you and there's no rush. I felt completely comfortable with him repairing…read moremy aneurysms after our meeting. I was also impressed with the post care I received after my surgery.

The provider is part of St. Joes they do not work with "My Chart" therefore you cannot see any of…read moreyour medical information. The office staff is rude talks over you and refuses to let you speak with a nurse unless you go to the ER, They dont return calls My husband has been trying to get my MRI results for almost a month he had to go into the office and ask to speak with a manger that was 3 weeks ago no one has returned the call I still do not know the results of my MRI and when ever I call they take a message and again no one return calls. I had to get Cigna involved to get some answers and still have NOT gotten a supervisor to return any calls. I am now filing a complaint against this provider and his staff for medical neglect.