I was an impatient room 417 for a heart procedure. I want to commend at least 2 of the nurses that…read moregave me the best of care. Betty on the day shift and JoT on the night shift, that really took care of me above and beyond. They have my best regards Clint

I'm alive today solely because of the incredible. Seamless teamwork of three outstanding doctors…read moreat this facility. While the hospital understandably receives a lot of attention for its advanced oncology treatments and high- profile procedures I want to make it absolutely clear that it took a coordinated, three-person team to save my life. I want to publicly recognize and thank Dr. Jacob Ruthstrom and Dr. Mistee Allen they deserve just as much praise and recognition from this hospital as anyone else. Thank you all for your care. TEAMWORK!

This is directed at the Olathe (KU) Medical Hospital…read more The directions to the Cardio "back room" were confusing. There was no one at reception that even knew how to direct me. The directions on MyChart were flat wrong. (How is it on the "north" side? Signage was terrible. Buzzcut at cardio was gruff and acted like I was at fault for not having been given directions before the procedure. With some exceptions most employees were friendly, but confused. Your merger was badly handled, your employees are still in the dark about many things. My Cardiologist's office staff, (not the professionals) is mostly incompetent, too many patients and some poorly trained employees with attitudes.

This place is Amazing. I was terrified of having a mammogram. Each and every person I came in…read morecontact with was genuinely kind, compassionate and professional. I was setting my next appointment with a nurse when the administrator came by and greeted me and the staff. AWESOMENESS The Pavillion is absolutely beautiful, it's clean, sanitized and comfortable in every area I stepped in.

Worse hospital stay I have ever had!! I will list two of the problems. FIRST EVENT: A male and…read morefemale lab personnel came into my room. The male reached into the container he carried and pulled out a needle and turned to hand it to the female. The female place both hands on her face, turned and ran towards the door of my room (where she stopped) shouting, "Oh, I'm so scared, I'm so scared!!!" My response was to say to the male that I did not want her to draw my blood. The male lab person insisted that she draw the blood, and forced her on me, he would not listen to my protests. The female pushed the needle in my arm, then went searching for my vein. The male had to finish the job as she was able to do it. SECOND EVENT: At 10:00 pm one night an alarm went off on a machine that was attached to me. I called the nurses station to report the alarm. I was told someone would come right in. Nobody came. Thirty minutes later, the alarm was still ringing, but a new deeper sounding alarm started. I called the nurses station again and reported the alarm was still sounding and a new deeper alarm was going off. I, again, was told someone would be right in. One hour after the alarms had started a nurse who said she was in another patient's room came into my room and told me she heard the alarm while she was in the other room. I informed her of my calls to the nurses station and of their response and lack of response. She had no comment. A few hours later, I saw the nurse who had come into my room after hearing the alarm and I asked her if she had found out why nobody came in response to my reporting of the alarms and the nurse said, "Oh, they said they forgot." This happened while I was on the cardiac floor. Due to these and the other bad experiences during my stay, I would never, ever stay in the Olathe hospital again. So sad and disappointed in the Olathe hospital facility!!!

I took my husband here on Saturday, September 17th because he had been throwing up all day, having…read morechills, in excruciating pain in his lower back to the point he could barely move. We were in and out in less than one hour. They did absolutely nothing. Not one test was ran, no X-ray, absolutely nothing was done. The nurse was completely rude. When I asked if any tests were going to be ran to make sure he didn't have anything wrong with his kidneys since he had lower back pain, was puking, and his urine was a different color, he said "Men don't get UTIs or kidney infections unless they are in their 70s, HUN." Yes he called me hun. Come to find out my husband has COVID!

First, let me say, I went to this ER on a Tuesday, so it wasn't as busy. That said...excellent…read moreservice! They got me in quickly and everyone was super nice and knowledgeable. Here's a list of names I can remember of the super nice nurses and surgeons: Kalie, Fe, Linda, Brooke, Adam Kaye, Karen. Those are just the names I remember. They were very responsive to the nurse caller and always very helpful. There happened to be an issue where I was told I could leave, but the paperwork hadn't come in yet. The nurse went out of her way to figure out what was going on and get me home. Excellent hospital. I have an upcoming surgery, and I will be glad to go here for it

I was there for four days in January. It was absolutely the worst hospital experience I have ever…read morehad. No nursing care was provided. I wasn't asked if I would like a sponge bath, brush my teeth,etc. only one nurse did a full assessment. Several times a nurse decided to look at my surgical site only to say "oh you have a binder on. I'm sure it's fine". As a retired R. N. of forty three years I was appalled at the lack of care. I would never recommend or return to this very poor care hospital. They were friendly but just didn't know how to function in giving care to a patient. The surgical staff was much better but the floor staff needs a lot of teaching!

I came in because I had a UTI, a bad one at that. As someone who just moved here from another state…read moreI have to say this was one of the most pleasant experiences I've had at a Drs. The ladies at the front desk were polite and kind, my LPN was wonderful, and the Dr, well let me tell you that if he does GP care I want this man in my corner. Thanks for being great.

I've been here twice now and it's been a pleasant experience both times. If you don't have a true…read moreemergency and can't get into your doctors then this is a great place to go. The first time they were conceded that something severe/life threatening was wrong and they bumped me to front of the line. The second time we went on a Sunday afternoon, waited about 35 minutes to be seen. Then we only waited another 5-10 mins for the doctors. They got me a script and now I'm feeling much better. I felt the doctors and nurses I saw were knowledgeable. The front desk ladies were very kind and helpful. Do the polite thing and wear a mask if you have the flu or a cough. This keeps the waiting room more sanitary. Plus if you don't have the flu and are in for something else, you can go and not worry that you'll leave worse off than you came in. Everyone's insurance is different. If I go to this urgent care, I can pay the same co-pay I would at a regular doctor's office. But some plans have an increased "urgent care" co-pay so be advised. They will collect co-pay before you're seen. If you don't have insurance they'll give a cash discount that's $70.

I had a very good experience at Cottonwood Springs during my 14 day stay, I got alot out of the…read moreRecovery Groups the facility offered and it's a very stress free stay where a team of doctors helps you get back on your feet & start to focus on a productive future upon your discharge. I highly recommend this Treatment center wether it's Mental Health issues & or Substance Abuse Cottonwood Springs covers it all! Thank you again to the staff & the Doctor's who cared for me during my time there. Michael Eliot

As a disabled, transgender man, this place is the last place I'd recommend to anyone from ANY walks…read moreof life, even if you aren't any sort of minority like I am. During my visit from 08/08 to 08/12, the following happened: 1. Upon being admitted for a drug induced psychosis, they put my on their "volatile" unit (Sunshine) and, against my gender identity and request, roomed me with a woman. When I approached staff about it, the first member told me to essentially "suck it up", and it took me seeking out two other members for them to find a solution. Said solution was putting me in isolation. 2. After rooming in the isolation room, I was waken up by staff members loudly talking about how transgender people were essentially not people as well, one member stating "...I just don't support their lifestyle" within earshot of me. 3. The staff violated multiple federal AND state patient rights; they didn't orally tell me my rights, they didn't give me proper accommodation, and they treated me and other patients like animals. 4. Thanks to the nature of the beds, a spinal injury I was almost fully recovered from was agitated, and during my stay, I went from being fully mobile to once again having to use a wheelchair almost full time. 5. Whenever I was transferring MYSELF from my wheelchair to the bed, I fell onto the floor and was stared at by the entire nursing staff. It took me calling out to them for them to finally start making their way to me, and one female member made a point to put gloves on and handle me as if I was trash. 6. They filled their patients past capacity, and one woman was put into isolation whenever I was moved out into a room (once again, with a woman, against my wishes and everyone else's comfort) and the other was sleeping on one of their restraint impact cushion on the common room's floor. She had to ask staff to shower multiple times because she didn't have a room, and her request was ignored several times in a row until a male nursing staff (who made my stay survivable) gathered her things and called over a female staff member to watch her. 7. It took me getting loud and leaving my room at 12am for staff members to stop loudly talking and essentially screaming at some moments to respect other people's sleep during the night. One particular member named Daisy set off my agitation by mumbling "well morning staff does it too" under her breath, and then proceeded to talk about me, a PATIENT, behind my back during the rest of my stay to other staff members. 8. Despite my drug induced psychosis episode clearing up on the 9th, they refused to discharge me; it took me begging a staff member named Amina (who was also wonderful, by the way) to help me with filing to leave for AMA for me to finally be listened to, even though it's stated in the patient right's papers (that they printed off and handed me myself) that patients who are no longer in need of treatment are not to be held in the facility. I was not suicidal, homicidal, nor even a danger to ANYONE, including myself, yet they held me even after multiple doctors/therapists I talked with 1-on-1 said so themselves that they didn't know why I was there. 9. I was able to leave in the early hours of the evening on the 12th, and even though the same male staff member previously mentioned had to wheel me out in a wheelchair, they marked me as being ambulatory on their discharge paperwork. Ambulatory, even though I fell TWICE during my stay. TLDR; don't go here or send anyone you love here if you don't want to have to fight for you/them to get the help you actually need.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

Had a surgery at Advent, and all staff there were great.A special shout out goes to Nurses Rayna…read moreAnd Kirsten.They provided excellent care during my stay in hospital.What a great experience for me during a trying time.

I was there for an Endocrinology appointment. Elli Roberts PA and Dr Luí have been AMAZING, very…read morecaring and attentive. The staff are friendly and the building is clean and welcoming. I definitely recommend coming here if you're searching for a diabetes doctor.