Sue took on a daunting challenge with a Golden Doodle puppy (now almost 12). I have had many dogs…read moreover the years and never needed a trainer but I knew I had been defeated by this exuberant, whimsical goofy doodle that loved everyone. She was no nonsense and Jett knew she was a force to be reckoned with. From day 1 - he did whatever she instructed him to do and as she gently reminded me, I was the one who needed the training. I have had many wonderful years with him thanks to Sue.

I took two levels of obedience classes from Sue with our first dog, Jewel, who was a very smart…read moreminiature schnauzer. Sue gave me the confidence I needed to train her. When we adopted our very large Black Russian Terrier two years ago he came with all kinds of issues as an older puppy. I had reached the point of not knowing how we were going to be able to keep him when I thought of Sue and tracked her down. She worked very hard with us and knew exactly what to do with each issue we encountered. I am now working on training him to do therapy work! It is amazing to have a dog that will stay by your side and walk slow or fast at your command. He is a joy to have both inside the house and up at our barn! Sue is amazing!

I don't remember their name but the female helping me this afternoon with tips and tricks after my…read moredog had surgery was more helpful than anybody has ever been in any place and she deserves a raise

I have repeat order for my dog food. I changed the date on Friday. Monday, I was told they could…read morenot find any food so it's been backordered. The Omaha store has the dog food, but they can't find any place. This is terrible. I thought they would be better than Chewy.com, they are not. I get my orders within 2 days not a week. I already paid for this so I can't afford to reorder and pick up at the store.

I've purchased three dogs from Tully's, and all of them have been in great health. My oldest is now…read morefour years old with no issues. The facility has always been very clean, the puppies are happy and well cared for, and the staff is kind and thorough. They take time to answer questions and even set you up with free vet care for the first appointment. Our experiences have consistently been positive. It's everything you'd hope for when bringing home a puppy.

Purchase a yorkie/schnauzer on April 16th. Found out he had 2 intestinal parasites on May 11th…read more All I ask is for merchants to be upfront and not hide behind their BS 10-day vet rule. I'm sure their vet wouldn't have caught it since he's their vet (wink-wink).

They were amazing! Helped put me at ease when I brought my dog in for what I thought was CHF…read moreexacerbation. Turns out it was pain, they gave her a shot and got us on some meds. They were kind caring and really help put me at ease.

I brought my sweet sora girl in here 2/19. The male nurse I had was really sweet, you could tell he…read morefelt bad for what was going on. The woman vet on the other hand told me my cat had some neurological issues and that finding out what exactly was wrong would be thousands of dollars and didn't give me much explanation. When I asked if putting her down was the humane thing to do, she just kept going in circles. Now I know that vets can't give an ultimate recommendation to put any animal down, but they can give you an idea what quality of life might look like if you chose to keep your pet alive. I felt pressured to make the decision to put her down because I truly believed she was suffering and the options I was basically given was euthanasia or thousands of dollars which I couldn't afford. Now I beat myself up because I wonder if I should've gotten a second opinion the next day or tried to bring her home. I feel like this place just wants your money. They also said there was an option to "pay what you can" for cremation and euthanasia and then before they'd even put my cat to rest we had the front desk come in and basically tell us to pay the full price now or they wouldn't do it. I was visibly distraught and kept asking over and over if this was the right thing to do and the veterinarian just kept shrugging at me. I felt like she had no empathy or sympathy for the situation. She seemed annoyed to even be there. A piece of me died with her that night, and I think i'll have "what ifs", doubts and guilt for the rest of my life.

I took my dog, Riley Freeman, in for shots and an ear infection. We are new to the area, so I…read morelooked to online consumer reviews to point me in the direction of a great vet clinic. Chalco Hills Animal Hospital was AMAZING! Riley is not the calmest dog in town however, they were so excited to see him. The tech (I cannot remember her name but she had very pretty curly hair!) was such an animal lover and the vet Heather Kreager was so knowledgeable! We had such a great time that Riley was barley bothered by getting his shots. This is for sure going to be the clinic that we use from now on!!!

Terrible experience without even getting started. I spoke with Danielle about wanting to have a…read morewellness exam regarding a new client for the management and treatment of collapsed trachea. I emphasized this was an opportunity to get to meet the staff and speak with the doc regarding possible options for the management of this diagnosis. She requested med recs be sent before the client could be seen. I expressed that I was only looking to see if this would be a good fit and if the visit went well I would then be prepared to transfer the client to this office and have recs sent. She continued to tell me the client cannot be seen without prior records and vaccinations. I stated to her I have had the little guy for 15 years and can answer any questions the doc may have regarding history and therapies and again reinforced this was an initial visit and not requesting any treatment. She continued to repeat her request for records and I explained I did not want to request recs until I was prepared to transfer if this was a good fit. She stated the client cannot be seen without recs transferred. After much back and forth I informed her that if this initial attempt for a visit was any indication for future visits that this would not be a good fit. I requested the appointment be cancelled. It's terrible since this was a referral and I unfortunately did not have good feedback to the person referring. I have had many difficulties getting appropriate treatment historically for him and this is why I basically wanted to have a discussion with the team to understand whether there was an opportunity for the team and myself to be on the same page for treatment moving forward. Unfortunately this has catastrophically failed right at the gatekeeper Danielle. This is just my experience and take it as you will but if the face of the business doesn't get you to want to come in then the rest of it will be less than.