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    Midwest Windows Direct

    3.5 (44 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Midwest Windows Direct

    Door installation

    Window installation

    Siding installation

    1 More Service

    New window installation

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    Recommended Reviews - Midwest Windows Direct

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    Chanita S.

    Started out so well....how did it end up like this! Our place was in desperate need of new windows--this is the type of purchase that you don't act on your impulse. Usually, the Yelp community rarely fails when it comes to recommending their best. Unfortunately, our experience did not live up to our expectation. We started the process of ordering windows back in January. The sales rep was incredibly kind and professional--the way he approached our order instilled confidence that all would work out the way it should. We put down our deposit without hesitation and were quoted for windows to come out of production somewhere between 6-8 weeks. Fair. Let's accept the lagging production time during these CoVid days. We were told at time of deposit that we had 3 days to cancel the order or else we'd forfeit our deposit--it was clearly laid out in the contract. We noted. Early March about 5-6 weeks later we receive a call, and I initially thought that they call to say that our windows were done and wanted to schedule an install date. Nope! Instead, the office admin called to say that they had issues with getting a hold of our HOA for approval but didn't want to get the client involved. Um, what?! I understand not wanting to be bothersome, but after a few failed attempts, you would imagine that you would at least let your client know that there have been roadblocks preventing them from moving forward. I was shocked that they had waited over a month to tell me that, but I cooperated and tried to be of help and got them connected to our HOA. After much back and forth, our HOA ended up not approving the proposed windows, and Midwest Windows would not order/install without HOA approval. We were back at square one and tried to ask them what to do and of we could cancel the order, the owner verbally slipped and said that we could lose our 33% deposit since it was out of the 3-day contract term. UM.... EXCUSE US! We weren't even informed about the office not being able to reach out HOA until over a month later! How would we have known that it wasn't going to work out when we weren't even informed about the progress or lack thereof. During this very frustrating time, every time I'd call the office, no one was able to given me an answer and that I'd have to wait for the owner who happened to not be in the office for an extended period of time. Not sure why there weren't other ppl who could have helped with our order issues. The office admin who had been working on our order seemed curt and annoyed every time I called. Fast forward 8 months later...EIGHT! (Was quoted 6-8 weeks) we finally were scheduled for install. Installers were late (arrived after hours...no masks worn). And the installation quality wasn't anything to write home about. Messy caulk everywhere, frame not painted (to be fair, they did tell us that they don't paint them) but it did look dirty. I'm disappointed. Windows aren't cheap and we decided to not go with a big box store to support local business and expected better customer service than say Lowe's.

    Tony D.

    These guys are AMAZING!!!! After having some 5-star crappy experiences with a handful of other window and door companies, I as pretty thrilled when it seemed like they actually had a professional CRM sales process. Most of these window and door companies are run by contractors, that know the trade. But have almost zero knowledge about a ran a modern day professional sales experience and crush it. These guys do! And we the customers get to benefit while they are probably silently siphoning business away from all of the other companies run by flunkies. Steve came out the next day, gave me a quote on the spot. I signed the contract, gave him a deposit and three weeks later my new patio door was installed. The install crew was dope AF, the two man crew spent almost the entire day installing the new patio door and did an amazing job. Great craftsman, excellent attention to detail. Ohhh, and they were also the lowest priced option by a considerable amount. The door cost me a total of $2200, even the no-name Craigslist guys were over $2500. 10 out 10, highly recommend!

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    Page 2 of 2

    Ask the Community - Midwest Windows Direct

    Review Highlights - Midwest Windows Direct

    Steve came out to give me an estimate for replacing my storm security door and sidelight security panel.

    Mentioned in 16 reviews

    Read more highlights

    Siding & Windows Group - Farmhouse Chicago home with Hardy Board siding.

    Siding & Windows Group

    (46 reviews)

    We had Siding and Windows Group come out among a batch of 4 other companies for a roof and siding…read morereplacement after last August's hail damage. Here's how they stood out: They had excellent communication. From Angelo's estimate all the way to passing inspection, they were on top of their game. The estimate had every combination of options listed with exactly what they were going to do and photos of the planned work. We were assigned a field supervisor (Justin, I believe?) who would come out on the same day to inspect any issues we brought up. Our contact with the office via Cindy and Anthony was also superb and always timely. The work was done swiftly and well. The roofers were done before I got back from work. Siding and gutters are more involved, but they did excellent there as well and Roman et al. were excellent to work with, took feedback very well (see communication above), and were very hard and efficient workers. All in all, we were done with our project long before other houses in the same subdivision who had all signed up with doorknocker companies, and they delivered a high level of quality. To be clear, their estimate was slightly higher (my gut says 10% higher, but it's been a while since I reviewed the proposals) than some other offers we received, but for the work that we were doing, level of customization, and communication, we wouldn't make a different choice. Absolutely a pleasure to work with. Thank you, Siding and Windows Group!

    I can't say I was thrilled when we were in the middle of a bathroom renovation and already pouring…read moreway too much $ for our home and we discovered (thanks to a few rainy days) that we needed new french doors leading out to our backyard. I'm usually not one to spend time getting a bunch of quotes and just rely on Yelp reviews to make a purchasing decision, but this was pricey enough purchase that i figured I should do my due diligence.' Siding & Windows Group was one of the 4 companies I had come out for a quote. We ended up with them for a few reasons: - Their quote was competitive - They were able to spray paint the interior trim with our existing paint color - They were able to match the exterior trim as closely as possible to our windows outside - Anthony at Siding & Windows Group was very responsive We placed the order on August 22nd, which is my bday. I can't say new doors was what i wanted for my bday, but i guess this is being a homeowner in your 40s. The new doors weren't installed until November 6th and we just hoped for no big storms and got lucky. Anthony checked in a few times on when they'd be installed and pushed it back a few days due to other projects. The actual installation took about a day, which wasn't too bad. A week later they came to spray paint, which honestly seemed like a much bigger project than installing the doors. That took 2 days and went smoothly, although there was a little confusion about them not knowing what color to paint, etc. It turned out beautifully and while the doors look very similar to our old doors I like the look of these even better. The exterior finish isn't a perfect match, but i think a big part of that is our old paint on our windows as faded. One day we'll touch it all up, but for now we're looking forward to a break in paying for anything for the house. I learned there are a lot of companies in the area for new windows/doors, but we were satisfied with this one and would use them again.

    Midwest Windows Direct - windowsinstallation - Updated June 2026

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