Was quoted a certain price of 125 + $4 a mile I asked them for the total. Then they're all these hidden fees when I have to pay at the end. These guys are scam artists do not go here read more

Completely dishonest people who told me the cost of towing was $125 when I called them only to give me a bill of $268 upon putting my car on their towing truck. When I questioned the astronomical increment, they started telling me about charge per milage and eveything they didnt tell me when i called to request their service. After going back and forth, they eventually forced me to pay $200. I feel robbed and utterly disgusted with these people. Will never recommend you for anything. Not only did your dispatchers lie about timing, even the driver was the same as they all kept lying about their arrival time. They keept me waiting for 5 hours before the driver eventually showed up and yet had the audacity to charge me double what we agreed on the fone. Very shameless people. Pretty much lied about everything. Patronise them at your own risk. read more

Bait and switch thieves. They will quote you a low hook rate on the phone and then once they towed your car they will add tons of extra fees and threaten to take your car if you don't pay. Don't use them. Scammers and crooks. read more

Not responsive. Lied about wait time then played games when I called inquiring, laughing and acting like I hadn't called. Do not use.

Bait and switch. Quoted me one price and then when they got to the drop off gave me a price almost $250 more expensive and threatened to take my vehicle to the lot to accrue additional fees if I didn't pay. NEVER use this company. read more

Called them at 3:45 PM needing them to come and change a tire they told me somebody would call me back in 15 minutes, that turned into 45 minutes. After that it took another 45 minutes for them to show up (I was stuck in Oak Brook and they told me they had a guy nearby, they absolutely did not) then they charge me $225 to change a tire. They make you sign a screen that says you agree to pay the charges before you even know the charges, and wanted a picture of my drivers license to which I promptly said hell no. To make matters worse, they operate by the light of a cell phone camera. Never again. Totally feel like they took advantage of the situation on a Friday afternoon. read more

Mightys Towing & Recovery - Towing Near Me - Naperville, Illinois

This is the worst tow company I have ever dealt with. A 13 mile tow cost the same as a 39 mile tow I had used from a different company. The driver was a great guy but the guy who handles the billing is the biggest jerk there ever was. He deliberately put in the wrong address sending the driver an additional 4 miles. The hook up fee is more than I paid to have the same car towed the exact same route a month earlier. A bunch of thieves!!! read more

Mightys Towing & Recovery - Tow receipt for 39 mile flat bed tow - Towing Near Me - Naperville, Illinois

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$340 to tow my truck 5.7 miles. Stranded out of town on a camping trip gone wrong. Did they show up? Yes. About three hours after calling. The tow guys seemed to have ZERO communication with dispatch. They picked up my truck and delivered it to an auto shop. They couldn't tell me how much the tow would be until AFTER it was done. They had me over a barrel. And the shop they took it to was not expecting us and irritated we showed up. Should be a two hour repair but the shop can't even look at it because they weren't expecting us and didn't have time. The tow guys weren't rude. They got the job done. read more

They did work on my truck, and wouldn't provide me with a receipt at least the guy who worked there. I literally had to call the police in order to get a receipt after day 3. I believe the workers there are ripping off the company, and not handing over the money to the company. I paid them cash, and he then told me he would email me the receipt, but never did. I called a couple times, and on the 3rd time the one guy that works there said "why are you so desperate for a $200 receipt". These guys are rip offs. The Plainfield Police told me they come there a lot, and they even told me not to do business with these guys again. I wish Yelp had the option of ZERO Stars, because that is what I would have given them. Robert read more

Do NOT use this company. My car broke down they said it would be about 30-45 minutes and it took them 2.5 hours. I have a Traverse and they charged me almost $400 for the tow. They lied and said they would adjust it, but we didn't get anything taken off or even a return phone call. Go ELSEWHERE! They will rip you off. read more

Speedy and professional, our guy was Brian Star and he was a superstar! Came to our rescue immediately and we were back on track in no time. Price was very reasonable and worth every penny. Visiting from Hawaii and on our way to dad's 80th birthday party we had a flat tire on the rental car. We called the rental car company first and after waiting on hold for 15 minutes we called Mighty's and they saved the day. Thank you Mighty's!!!! read more

My Fiance was stuck on the side of the highway 7 miles from the house. He was quoted 145$ plus 5$ a mile. Total would have calculated to 190$. After arriving the driver gets out and says it will be 495$! We both said that was not the agreed upon price. They say if we won't pay it then they would call the police and say that my Fiance was driving drunk. We tod them call the police. Have them come he is not drunk nor does he ever drink, you people are ripping us off. Call them now! Let's see what they have to say. The driver calls dispatch and tells him there isn't any use to calling the police he wasn't drinking. After an hour of debating they tried to charge is 395$, then they said 295$ would not go any lower. They said we needed to pay it or the vehicle would be taken. My Fiance paid under duress. Do not use this company they will violate their verbal agreements of pricing. They will make threats to scare you into paying an outrageous price. This company has terrible business practices and looks to scam people who are in comprised situations. We are filing a complaint with the Illinois Commerce Commission under relocation service violations. Companies like this think they can get away with scamming good people. They might for awhile but you can file a complaint online against this business for mistreatment. Don't let these people keep getting away with this type of behavior. read more

Crooks. Do not use them. They Lie. Lie. and then hand the phone off to the other brother/owner and he lies and lies. We called for a starter replacement and were charged $620 and didn't get a starter or even get a tow!! One excuse after another. They said they were 30 min away so we ok'd the tow. They were actually over 90 mins away. Left waiting and waiting, we called and called for updates. One excuse after another (almost there, traffic, can't find exit...). Once they arrive they were not able to replace the starter then wanted to charge me about $500 for their time to get there AND the time to get back to their base. After haggling about that they went to run my card and charged me $620! Another $100+ for 'their time onsite'. We challenged the charge and will never use these crooks again. They should be locked up. read more

If I can give this place no stars I definitely would. Total scam artist. Because of these people we lost our truck. For over 2 months they were telling me that they were dealing with the warranty people. Total lies not one piece of document was sent over to them. When I offered to pay the original estimate to have the truck removed to sent to another mechanic. They're not trying to charge me 3 months storage fee which was not disclosed to me. Joe and Mike are the most dishonest people I've ever dealt with. Your best interest is there least concern. read more

I called this place and they said it would be 20 minutes. It been 2 hour. Called back and the dispatch said the tow driver would car. Never got the call. This company is horrible. read more

Brian was my driver. He was knowledgable, polite, professional and kept me updated every step of the way. Making payment was easy. I was satisfied. I'd recommend them. And thank you again, Brian. read more

Horrible experience. Called at 5 am and asked about pricing.. Joe stated it was $85.00 an hour.. About half an hour later the attendant shows up with a cigarette in his mouth (5 am who can get too picky) and changes a spare.. when he's finished he comes to collect, states it's 85 an hour with a TWO HOUR MINIMUM, then sends me to an ATM because they can't take a debit card.. ended up paying $160.00 (he offered a ten dollar discount for going to the ATM ) for roughly 20 minutes of work. RIP OFF. Never again. read more

Thieves & idiots, DO NOT USE THIS TOWING COMPANY. Called me 3 times because he didn't know how to get to me. Tow truck driver had no clue of directions. Loaded up my son's car, towed it 5 miles to my driveway, then had the OUTRAGEOUS bill of $225. read more

Needed a flat tire changed. Found Mightys online, called, they came out and changed my tire within 20 minutes. My roadside assistance wait would have been 90 minutes. Super fast. Super friendly. read more

DO NOT USE THIS COMPANY. THEY TOLD ME $135/HR. We arrived at the location in about 45 mins and they told me the cost is $530. They refuse to let my vehicle down. I offered $400 even though they only travelled about 12 miles. They refused. They told me they charged an additional fee for removing something that wasn't even run by me. Please. Take you money elsewhere. This is not how you run a business. read more

IF I could give zero stars I would! I called at 10:19pm I was quoted $65 hook up and$3 per mile. I needed my car towed 20 miles from Aurora to Downers Grove. The driver called at 10:51pm and said he would arrive in 20 min. He didn't arrive until 11:45. After he hooked up my car, I told him what I was quoted. He informed me that it was supposed to be $125 hook up and $4 per mile. After supposedly waiting for a call from dispatch for about 10 min. He finally said he would do it for$175. I paid the cash and then he proceeded to start to leave without giving me any type of paperwork. I asked for paperwork and received a half filled out piece of paper. WORST TOWING EXPERIENCE EVER!!! read more

Don't use this company. They tell you one price over the phone then it's another thing once they come a tow that was told $65 pick up $3.00 a mile turned out to be $521.00!!! What?!?! I almost lost my car because of this. Do not use them at all.. you will be sorry!!! read more

We broke down on the side of a very busy highway. We have AAA so we called. They said they would get services rushed because of our dangerous location...an hour later, a truck shows up. We are relieved until the driver said "our van was too big" and we should request a medium duty truck. He took no measurements and left us there. AAA said they couldn't find any medium duty trucks at all. We had been siting there over 2 hours at this point. Finally, I called MIGHTYS. Joe answered and said he would come to us in 25min. He showed up 25min later and got us off the road. He was very kind and quick! Fully appreciate this help on a rough night! read more

I have called this company because it was not far from my house and I thought that would make a difference. Their site stated towing starts at $85. My house is less than 2 miles away from body shop and i was sure that the towing cost will not be more than $100 (makes sense, right?!) Well, first of all, I was told by the owner ( Joe Maye) that it will be 20-25 min for them to arrive. And he did not give me a price, which, again, I thought would not be more than $100 cuz he knew where it will be towed to and the distance from my house. Well, 1h 25 min later, when the tow truck arrived, instead of 20-25 min that i was told, and we towed my car to the shop, I was told that the price is $165!!! I called that .... and asked him why is it so high, considering driving distance of under 2 miles? He said: "$85 is starting point for motorcycles and smaller vehicles?" What smaller? Bicycles? Even the fact that it was under two miles and that I had to wait three times longer that he estimated for me did not make him reconsider or give me discount. He sounder like a jerk who wants to get his money regardless! He is a rip off boss, owner, who would do anything and everything to get his money at others expense. read more

If there was an option to provide no stars l would. Do yourself a favor and avoid this towing service, after waiting 2.5 hours on the side of the road, and being qouted 30 minutes i called another vendor. I made multiple attenpts to request updates and each time was never called back. When you are in the bussoness of helping folks, empathy, compassion,understanding, and urgency are great traits. They posses none. read more

We know roadside services costs. But we were charged 3hrs at 195/hr to change a brake chamber air line that had a leak.... Total bill. 709.98.. There shop was20 min from our truck. Yes 3hrs.....and my driver told me afterwards that the wonderful Mechanic was on the phone half time with his wife... glad we could contribute. Won't use again. Good thing your in chicago area were repeat business is not a concern. All pro service read more

Do NOT USE THIS COMPANY ,2019/11/1 they do the road service 1.5 hrs. for me. just help me start truck ,but if shut down , i can not start the truck. they charges me $780 .that service fee too much. I called that company 3 times but No one who can solve the problem is pushing it off. read more

Mighty Towing lied to my dad about they're ETA Said they were 30 mins out. It took them over 2 hours. They towed his rig 8 miles to his mechanic shop and they filed out the top portion of a form and said they had to finish calculating the price and they would take care of him. They ask my dad to sign the paperwork then the went around the truck and came back saying the total was $890. And he had to pay to get his truck unhooked. When my family called the company to straighten it out they got mad at my dad and told him since he bought someone else into it the price is now $1600. Don't use this company read more

They came to my rescue after my axle broke in the middle of 90/94 during rush hour traffic. It took them less than 30 minutes to get to me. It was literally the scariest situation I've ever been in considering I couldn't pull off to the shoulder. They picked me up and didn't bat an eye when I asked if they could take me home, which was a hour away. Joe was super polite and tried to make the most of the drive by chatting with me and helping me forget that I could have been seriously injured. These guys are professional, polite and reasonable. I highly recommend them! read more

DON'T USE THEM! Quoted $125/hour over the phone and then after waiting 2 hours for them to show up (more than twice as long as quoted) charged $431 for 20 min job. Then wouldn't take debt card (when I had clearly told them that was what I had when I called) and then locked themselves out of using credit card and (after hanging up on my parents when they tried to call and provide a different card) wanted me to go with the driver (I am 22 year old female) to some ATM to take out cash. I can not stress enough to not use them. I couldn't give them 0 stars. read more

If you use a credit card to pay your bill you will be charged $30. I called the above company because I had a flat tire. The towtruck came & removed the flat tire & put on my spare. Driver could not fix the tire because he didnt have the parts. The charge quoted was $195. I asked if he would take a check and was told cash or credit card. I opted for my credit card. When he gave me the receipt it was for $225. I questioned thedifference & was told that extra $30 was for using my credit card. I think he saw a female senior citizen & took advantage. read more

Don't ever use mighty towing from Naperville. 630-908-0050. they tell you that they will tow your car based on distance (driver kid smoking a cigarette whole time said that) and that it will cost about $80 for a 1 mile tow and then when They get there (late also lie about arrival time so you don't call someone else but that may be common practice) after they put the car on the truck and tow it 1 mile they tell you it is $250. do not use them the driver will lie to you on the phone and refuse to give you back your car unless you pay 3x as much as they quoted you. They admit afterwards that they lied but then said that no one reads online reviews anyway so what's the difference - decent point I didn't read one before calling them. there's nothing you can do about it (except use another towing service). read more

My truck broke in Joliet, IL about 1.6 mile out of the towing company called Mightys. I called them and said that I need my tractor and trailer be towed to Elgin, IL to drop the trailer and then go to Schaumburg, IL to the repair shop. Nice speaking guy said: "Oh ye, partner, no problem, we can do it". On my question how long the waiting time is I was told 30 to 45 minutes. From here all the nice things will disappear. One more thing: unfortunately I couldn't make any research nor read comments before calling this towing service because police were pushing me to move my truck from a driving lane as soon as possible (since there was no shoulder lane I was blocking the road). So I just called Mightys and was told they will charge me $210 per hour. And that's it! Thinking it was a little more than I expected (I do have a 6 years truck driving experience and know more or less about the towing rates) i agreed since didn't have much choice for now because as I told police were pushing me. About 3 (Three!!! )hours later they finally showed up, Owner of the towing truck , Joe, and one more guy (later I realized they will say 30-40 minutes to everybody who calls them since I was in their tractor while towing my truck and could hear everything, and it was at least two hours more to drop my truck so whatever they tell you is a BS). Ok, not of my business. I've been towed and it is fine with me. When we came to a final destination the most interesting things started. They charged me $1295 for freakin' 75 miles!!! Joliet, IL to Elgin, IL to Schaumburg, IL. People, just run Google maps to check miles. It will show you 73 miles. Even if it is 90 miles - $1295!!! Ridiculous! And I was ready for $600-$700 bill. Nope, I was so wrong. They made me sign their paper (blank, yes, without anything written on it) and after all they wrote whatever they wanted on it! They put 4:30 hours of driving but it was a little more than 3 hours. And I have a proof. They put some advance charges, some driveshaft labor (that is always included to per hour service), they put 11 tolls 10 bucks each :))) and most of all they wanted me to pay their way to get home!!! I said I'm not going to pay for it because it is just CHEATING and it is not what we agreed and was ready to pay $600-700 which was fair for 3.5 hours of driving but owner said he will tow my truck to somewhere else than and basically keep it as hostage and this will cost me even more. Since I had no choice I paid by my credit card and payment will be stopped today for resolution/dispute. And even if I loose, these money will go to hell for these guys. One day this nasty business will be ruined because I have NEVER EVER seen such a cheaters in my life! AVOID! AVOID! AVOID! They will charge you twice, three or four times more then they say and than will keep your car or truck as a hostage until you pay! Dirty job, unprofessional people and business. STAY AWAY! read more

BEWARE! BEWARE! On 9/23/19 I called this company to have small a scissor lift moved that had gotten stuck on my front lawn due to heavy rain the day before. I waited 3 hours for them to get there when I was told over the phone that the driver would be there in 30 minutes. While on the phone with these THIEVES! I asked for the price. They told me $110 for the job. I said ok. Once the driver got there he asked me were I wanted to have the lift placed. I told him to just pull it over the curb and on the street pavement witch was a distance of only two feet. Were I would be able to drive it back to the trailer. After 10 minutes the lift was on the street. I gave the driver my credit card and he says the charge is $375 I tell him that they quoted me $110 He said that the charge is $150 per hour with a minimum of 2hrs. They never told me that over the phone. Had they told me that I would of called someone else. BEWARE of this company they are thieves! I immediately called My credit card company and as of today they will dispute the charges. Also I will call the Better Business Bureau and the Illinois Attorney General's office and report this Company. read more

I have NEVER in my life been spoken to with such disrespect and in such an unprofessional manner. The General Manager....GENERAL MANAGER... was screaming at me over the phone like a child. They did not tell me there would be an hourly charge for the tow. They only told me $4 per mile and $65 hook up. Never did they tell me an hourly charge. I even repeated him back the $65 charge and mile charge and they confirmed. They told me they would be there in 20 minutes.....1 hour and 45 minutes later they show up. Then they have the nerve to tell me they are going to charge me well over $300 when I had expected it to be $165. When I asked to speak to a manager and explained no one had told me about any hourly charge, I got this Manager child on the phone. I am in disbelief of this situation and the way I was treated. Do not use them. 0 rating. read more

DO NOT USED THEM. It will be a mistake to even think they will come first time I call them(9:50pm) they say they will arrived in 20-30 after I told them my situation. I waited patiently for 45 minutes and then call to see if he was close and then he said that he was really close that he was down the street ( 10:35) and then 20 minutes later after waiting he still didn't show up and call him again and told me sorry something came up and waited and call him way until like 11:45 After calling him many times and just kept lying to me . It's 11:50 and I'm still here. If he only told me he wasn't gonna come I should it call some one else. read more

Very POOR customer service. They did a service for us April 4 in which they highly overcharged in the first place but when your out of town that's usually how it happens. Also took them a while to get out to my truck and they said they wasn't far out when the service call was made. Said they would email the invoice but we never received one. I started calling 7 business days ago to try to get the invoice and each time I called I got an excuse (I could name each one but I would be a while) now its to the point of calling and telling me to hold and he's hanging up on me or no answer and get the voicemail that says someone will call back in 5 minutes, so I leave messages and time goes by and no one returns my call and I have yet to receive an invoice for their services on a bill that I already paid. For book keeping purposes a person normally needs a receipt. read more

If I could give this company one star and a finger up the A$$ I would. They stated it would take an half an hour to 45 minutes to get to my location. It took them 2 hours. They stated over the phone $250 an hour for a rotator to pull my semi tractor trailer out of a ditch. What they don't tell you is that they charge you from port to port which means from when they leave there location to get to you and back to there location. They sent out 2 trucks to get my tractor out the ditch. Once they got my tractor out and got it towed less than 10 miles down and got it started I was out of $7,560. They said they will take a credit card than said they will not take a credit card because the price was too high and we had to pay cash, comdata, or EFS checks. This place seems nice and great in the beginning but after there services it is a totally different tone. You think you are getting a deal but they are thieves and cons. STAY AWAY FROM MIGHTYS TOWING AND RECOVERY!!! Call anyone else before you call them. They can be the last towing company on the planet and I still wouldn't call them. I contacted the Illinois Commerce Commission (ICC) and they said that this company is not licensed to operate. If you have been wronged by this company complain to ICC and the Attorneys General Office. I will be filing a civil court dispute. read more