On May 16, 2017, my wife placed an online order with NJ Plants and Trees (Burlington, NJ) for 19…read moreArborvitae Emerald Green trees, size 4-5 feet, @ $45 for a total of $913.78 with tax. The next day we sent payment by check, which was cashed on May 22. (The company does not take credit cards, so customers have no post-sale protection.) On May 25, we received an email saying the trees would be delivered the following week. My wife emailed back to ask how much advance notice they give on deliveries (we are planting the trees ourselves and wanted to coordinate the removal of an existing hedge, the delivery of mulch and topsoil, labor time, etc.), but the company never replied. The trees were not delivered the following week. I called three times, on June 1, 5, and 6, and left messages asking about the delivery date, but none of my calls were returned. On June 7--more than 3 weeks after we placed our order and 1 week after the company said they would deliver--the trees showed up in our driveway with no advance notice. The trees ranged in size from 46-49 inches, plus one at 55 inches. Almost all of them displayed significant patches of dead foliage on the outer and inner parts of the trees (see photos). Overall, the trees were at the low end of the advertised height or below it, and they were less healthy-looking than the Arborvitae Emerald Greens available at our local Home Depot, which are $10 cheaper each (i.e., we could have saved $190 and gotten bigger, healthier trees). On June 9, I left another message asking the company to exchange our trees for healthier trees or to take them away and issue a refund. I added that I would be leaving an online review, good or bad, once the matter was settled. Less than an hour later, I finally got my first callback from the company. At first I was glad for the call, but in the end, it only reinforced my impression of this company's incredibly poor customer service. "Frank" was hostile from the start. After assuring me of his expertise and bragging about the volume of business his company does, he said that all evergreens shed this time of year, that it was perfectly normal, and that the trees we received were fine. I said I was glad to hear it and, given that information, we would keep the trees and plant them. I also said that I had photographed the condition of the trees at the time of delivery, and that I would continue to document their progress and contact the company if there turned out to be a problem. Frank got inexplicably defensive. He said he had photos too and that he had inspected the shipment when it went out. Then he said the company has "a legal team" that monitors all reviews "and they will file suit." I asked Frank why he was making veiled legal threats about a review I hadn't even written. Frank said, "Everybody's trying to hurt somebody with the computer these days." I assured him that I intended to present only the facts, which I laid out for him, and which he did not dispute. But he nonetheless became increasingly belligerent. He kept pointing out that his delivery team had placed the trees in front of our garage instead of leaving them on the driveway out by the street, saying, "Wasn't that a nice place to leave them? Wasn't that nice of us?" I said that actually it would have been better if they hadn't blocked our garage and noted that we routinely receive shipments of various landscape and construction materials, and no one leaves their products at the foot of the driveway. Frank seemed to be implying that I was ungrateful for the good service his company had provided, which I found ironic. At no point did Frank apologize for, or even acknowledge, the late delivery of the trees (which cost my wife and me a precious weekend of project time), nor did he apologize for his failure to return our calls or his failure to give us any advance notice of the delivery. It's my impression that NJ Plants and Trees cares only about its reputation but does not care at all about customer service, which of course is how one builds a reputation. Even if the trees we purchased end up being healthy, we will obviously never do business with NJ Plants and Trees again. Note: I will also be submitting this review on the company's website, but I doubt you will see it there, because they show only their 5-star reviews.

I would give zero stars if given the option. I worked with Frank and Chris and began communication…read morein February for an event rental order to be delivered in June. Full payment via wire or check was required to hold the order. Once payment was received and the order was finalized, timely and professional responses came to a sharp halt. The order that we received was not what we were promised in writing, verbally and in person when I personally visited a location (where only half of the rentals were available to see). Frank did not make the effort to meet me during this visit that I made (I am from Los Angeles) and did not care to inform me. On the delivery date, I was forced to sign a release before seeing any of the rentals off of the trucks. The trees and plants were sloppily stacked on top of each other. The "lush trees" promised were baby sapling lollipops. Expensive rental ferns came in horrible condition. Bagged and burlapped hedges came tightly trimmed when we confirmed wild and lush for the event. "Full grown privet hedge" was in actuality naked branches with a scattering of leaves. Frank did not pick up any of my calls as these rentals were unloaded before me. He was unpleasant to work with and did not wish to communicate once payments were made. He sent one male and one female (who did not help) to unload two full trucks. He then sent trucks to pick up the order one day earlier causing a frenzy onsite. I do not recommend working with NJ Plants & Trees. Frank was hostile and threatened to involve his lawyers when we requested that he and his staff sign standard non-disclosure agreements per our client's request. He threatened to take photos of his plants onsite to "showcase" his work. He was not helpful and caused an extraordinary amount of stress as we fixed what was not delivered. Ask for photos of everything if you are going to proceed with this business and I highly discourage making full payments prior to delivery. I do not recommend working with Frank at all.

Flags has been in the community for a long time! The staff…read moreis knowledgeable and friendly and helpful. If you need anything for landscaping and gardening, dont hesitate to pay this place a visit. If they dont have what you are looking for, it can be ordered. From small home gardening efforts up to large contracting projects, this place can support them. There is ample parking on 3 sides of the main building. (2 in the front areas & 1 in the rear area). I had to replace a boxwood hedge that developed the "boxwood blight." The selection was better than other stores in the area, and competitively priced. I am a regular here. Cash/Credit/Debit are accepted here. I didn't see Apple or Samsung pay options.

Beautiful place but a bit overpriced. There are unique things carried here though butread more

They carry a Product that I need. And the are the only Place that I know of, that has what I'm…read morelooking for. The Product I'm looking for is Absorbine Veterinary Liniment. It's the only Place where I ever found it. And I need a new Bottle of it. RB

From the owner: We carry many different products to fill the needs of our Diverse Customer Base. Our Knowledgeable…read more& Friendly Staff can help you with any questions you might have. We have Lawn & Garden Fertilizers, Grass Seeds, Home & Garden Pest repellents, a Wide variety of Wild Bird Feeds and Feeders, Suet Cakes, Garden Seeds, Pigeon/ Chicken/Poultry Feeds & Supplies,Wood Stove Pellets. We sell baby Chicks & Ducklings starting in the springtime. We have salt for your Water Softening needs as well as Ice melting products for your Winter Safety. Hay, Straw,Pine Shavings, Pine Pellet Bedding. We have Products from Espoma, Chamberlain & Barclay, Kalmbach, Cargill, Mifflin Agway, Fertrell Organics, Moyers, Purgrain and many more.

What can I say? It's Home Depot. They are all pretty much the same. One stop shopping for all…read moreyour home improvement and repair needs. This particular location seems to be less crowded than the others in the area and the staff a bit more friendly. I stopped in here during the COVID-19 pandemic to get a much needed part to finish my bathroom remodel. However, they were limiting the number of customers into the store to just 50. One entrance was open and a woman manually opened the door and ticked her counter to keep track of those entering and exiting as not to surpass the 50 person capacity. However, stupidity ensues, as the line/crowd of irate customers (mostly contractors that clearly needed materials so they could get to work) waiting to get into the store defied the whole idea of "social distancing". I guess in these uncertain times we don't always have the best laid plans...smh

Purchased " in stock " kitchen appliances and I was given a delivery date. 36 hrs before delivery I…read moreget a text that my date is being changed. After almost an hour of back and forth this is the text I get sent as a resolution.

Excellent service from steins in Burlington New Jersey. I live in South Florida and use this…read moreflorist shop for many years for flowers. Great customer service beautiful flowers and not over priced. Their flower arrangements are very sharp, modern and attention to any detail you might need. Highly recommend stein florist!

I stopped in a while back at Sunset Florist, om Sunset Road in Willingboro, NJ, and was impressed…read morewith the place and the people. So, when it was time to order wedding flowers, I called them. I ended up working with Sharon, the wedding lady. We designed special boutonnieres for the various men in the bridal party, some tipped with the wedding color, and all but two individually appointed for stems and such. The bridesmaid's wrist corsages were two that matched, each with two white roses tipped with navy (the color of the dresses they were wearing) plus one turquoise tipped rose (the wedding color). And the third corsage with all turquoise tips, since she was wearing a dress in the wedding color. I bought some fancy wrist bands for the bridesmaid's corsages, which they were nice enough pick up at my home. Those dressed up the corsages further. My bridal bouquet was a waterfall of gardenias and white roses with floral accents. It was stunning, if a bit heavy due to it's size. A nice side benefit is the large bouquet made me look smaller, lol. Sharon suggested I get an additional much smaller bouquet to throw. It was a good suggestion, as I would have knocked out someone with the larger bouquet, lol. They did a wonderful job with the flowers, delivering them on a Sunday even though the store itself is closed on Sunday. They deliver on Sunday which makes sense since they are near a hospital, etc.. I definitely recommend them. They were a pleasure and did a great job.

This is the best Mom and Pop Garden Center, they now have their Christmas Trees, Wreaths, Grave…read moreBlankets and Poinsettias , the gift shop has Beautiful handmade ornaments and all kinda of Decorations. The items for sale are all one of a kind besides the trees all their stuff is uniquely made. I Definitley Recommend stopping here for all of your holiday needs.

What a great little spot to buy veggies and flowers they have great prices and are very friendly…read moreand a family owned business

I purchased fire wood from Frank , he told me pickups were not allowed , and also Hes only selling…read morehalf cords , I said I'll take a half cord paid the 190.00 and the delivery was on full video as he delivered four wheel barrels of dirt and rotted quarter cord of wood at best , Frank told me the wood was a true half cord and that it was standard size was either 26 inches long or small 4 to 6 inch rotted dirt filled pieces

When a company says they have dry wood, verfy that yourself with a moisture tester before they drop…read moreit. They offered to come pick it up, it was a cord of wood, and instead should have refunded us and only charge what you would.pay for wet wood. 30 to 45% wet is not dry and burnable. Went to Marion Nursery across the street and have great dry wood now. Will buy from Marion going forward