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    Mike Williams Plumbing & Heating

    1.0 (1 review)
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    Services - Mike Williams Plumbing & Heating

    Bathtub installation

    Faucet installation

    Faucet repair

    13 More Services

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    HVAC installation or replacement

    HVAC system repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Toilet installation

    Water heater installation

    Water heater repair

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    7 years ago

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    Mike W.

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    Mack Antonoff HVAC

    Mack Antonoff HVAC

    3.3
    (16 reviews)

    The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

    Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

    Ace-Robbins

    Ace-Robbins

    1.0
    (7 reviews)

    I must ask you which one ? Every experience was more…read moremiserable than the last in the past 2 years. Your service manager in fact is very incompetent and unprofessional and has no clue on what he is even doing / talking about or does MOST of your employees from your service dept. As a paying customer anytime i call who ever answer's the phone is rude and short and will also talk over me when i am trying to talk. My opinion of your propane delivery service is on a rating from 1 to10 is a 3 at most. I am a Business owner and would appreciate any criticism by my customers in association with my business so i could improve my service.

    Ace Robbins must sit around in a dark Smokey room and figure out the Max they can charge their…read morecustomers for every bloody service they offer. Now they will charge $50 if you buy less then 150 gal of oil. For a long time customer in town that's not bad enough but now the oil price is .50c more per gallon then another place in town. How is that possible!! The price has always been a dime or so higher but not that much. I'm sure they hedged oil buying as it went up over covid and they profited greatly selling at over 4.50 a gallon. I've been buying for at least 7 years because they offered annual furnace cleanings. They insist on charging your CC before they even do the work and for about a 1/2 hr of service its 220$ which is another joke. They were here two times a few winters ago to fix a problem and charged me over 400$ for each visit even thought the tech mis-diagnosed the problem the first time. Then the next winter the part failed and they would wont not replace it. Not even a discount. Another $400 Called for a quote to replace my oil with nat gas furnace and again it was outrageous. It would take longer to recover the cost then i could save on switching. Everyone is entitled to make a profit but come on man. The new generation running the business needs a lesson from the elder before its too late. Pigs get feed hogs get slaughtered. I have no allegiance to any business and its largely based on price and i won't be taken advantage of as if they are the only place around.

    Mike Williams Plumbing & Heating - plumbing - Updated June 2026

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