I don't normally write reviews online. In fact, I believe that this is my first. However, the…read moreservice I received from this business was more than satisfactory, and felt inclined to share. Over Easter weekend, in fact during the early morning hours of, I was on a trip with a friend and everything underneath my car's hood sounded like it was grinding itself into pieces. I was able to pull over on the side of the road and called this 24 hour towing service. The driver, whom I believe his name to be Brian, arrived shortly thereafter and assisted myself and my friend. He towed the car, which was a few miles outside of a town I learned to be Greene, as I was not familiar with the area at all. He gave us a ride along with my vehicle to the garage, and did his best to help us. He called us a cab from Binghampton to pick us up at 2am to bring us to the closest hotel. He even brought us to a 24 hour gas station to wait for the cab, which we were grateful for since it was freezing, and we didnt know where we were. He was very kind helpful, and professional. Then, by Monday, the mechanics were able to look at my vehicle, diagnose the damage, give me an estimate on repairs, and order the parts needed by early that afternoon. The vehicle was repaired and they kept in regular contact with me throughout. They called me Wednesday mornign and told me the vehicle was repaired and ready for when I could pick it up, which unfortunately, since I was back home two hours away at this point, I had to wait until Thursday to do when I could get a ride after work. So I made arrangements to come later Thursday, but could only make it there after business hours. They agreed to leave my key in a concealed place so that I could come at my earliest convenience even if they were closed. By the time I got there Thursday evening, my car was pulled up and ready to drive out. I was also pleased to see they had taken the time to wash it, and while that was a small and unneccessary thing, it made me happy to see the care put into the work they do here. When I turned my key, you would never had known that just days before it had sounded like a metal concert under my hood. Everthing from the helpful towtruck driver, to the speedy repair, being kept updated, friendly employees, and yes, even the clean car, was so outstanding, when I had been working 80 hours per week for the last month at the two jobs I have, and the last thing I needed in my life was a lack of transportation. Tri County Collision helped turn an awful car experience into some faith that there are businesses out there that care about their customers and working two customer service jobs myself, I know that positive feedback should be given when it's due. To end this long review I just want to say thank you so much for being amazing at what you do and I would recommend this establishment to everyone.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.

Don't go there if you have your own parts trying to save time and money. your labor rate will go up…read morefrom $95 an hour to $130. If you do go there you will be a their mercy as to the type and quality of the parts they install. For a small hicksville hole in the wall garage they sure charge big city prices. Would trust them at all

From the owner: Towing, Winching, Automotive repairsread more

After an extremely awful experience with Feduke Ford that went on for 3 months in which my Explorer…read morewas NEVER fixed. I took my explorer here to have recalls fixed etc. They did it all the same day and did it correctly. Feduke ford epoxied my roof racks which they kept falling off as Chenango ford drilled new holes and added new pins the right way. They were amazing and very efficient! highly recommend!!!!

I told the owner and service manager of this dealership that I would not post a negative review if…read moreI found the $715 quote they gave me to replace one rear wheel bearing in a 2016 Ford Flex AWD was not out of line. I decided to pull my vehicle out and went to another shop that quoted me $350 for the same job using Ford's o.e.m. Motorcraft parts. This dealership said that they had to charge 3 hours labor and the part was $394 from the manufacturer. The independent shop replaced the o.e.m. part in about 1 hour for a total cost of $358 including tax, hence this review. I have worked in the automotive service field for 41 years, so I was certain that I was about to be overcharged at Chenango Sales. I tried to negotiate a more reasonable quote with both the owner and service manager, but they were unwilling, even after I showed them national estimate ranges for this job by RepairPal and a quote I had received from one of the largest Ford dealerships in the nation, that I had worked with before, whose quote was more than $200 less than theirs's even though that dealership's hourly labor rate is considerably more than theirs's. Lastly the owner said they only markup parts 20% and when I talked to the service manager, he said they don't markup the parts prices, the manufacturer sets them for them. Unfortunately neither party was accurate about their parts pricing in my case. Too bad, they are conveniently located for me, but I won't be going back & I suggest you do your homework before using this dealership for service.

Had a mouse infested snow blower- very infested- Bryce's had this snow blower running better than…read morewhen I bought it brand new- not exaggerating! They pay attention to little details- put spare shear pins in the box - advised me on how to adjust the swivel scoop- I cannot say enough on how much I was pleased- economically priced for the outstanding service-

If you're looking for mediocre service, long repair wait times, and lack of communication then this…read moreis the place to go. And make sure you save some money to take your vehicle elsewhere because that's what we did - three times. Don't waste your time or money here.