Between my late mom and me, we've been going to Mike's for around 15 years. I've always had great…read moreservice at Mike's. Though, I think they should change the name to 'Renee's' since she's the face (and heart and soul) of the repair shop. She's been extremely helpful and is always knowledgeable about what needs or doesn't need to be repaired. While not always the cheapest, I have 100% trust in Mike's due to the interactions I've had with Renee over many years. I know without a doubt that I will get an accurate diagnosis and no added repairs of things that aren't broken. It's very reassuring not to have to worry about getting ripped off when one's vehicle needs servicing.

Once more I needed them. They came through…read more My car was completely dead this morning. I called and spoke with a fellow named Chris. He said he would have somebody here as soon as possible. It was not even a half hour later when a truck pulled up to my domicile. It was a guy named Jacob(Jake?) who I have dealt with before. Very nice, respectful and efficient. He got my engine "jumped" and afterward said that I really should replace it ASAP. I took his advice. I drove to a parts retailer and the woman tested my battery, told me that it was defective. I bought it and she installed it. Things and autos cost money. Well worth it to have a running vehicle.

Time for an honest review of this establishment. I give this place a 1.0 Stars outta 5. Would give…read moreit a 0 Stars if i could...And here is why. I came here on August 5th 2024, to get my car fixed when it was flooded out by Hurricane/Tropical Storm Debbie, I was recommended this place by a family member who lives in Florida. Anyways, my sunroof sprung a leak and caused a lot of damage. So they had found the cause of the leak and offered a fair price on some parts the insurance wouldn't cover. But here comes the issues... When the car was first repaired, it leaked again before it left the shop, so they improperly diagnosed the leak, so it had to be re-repaired, ok? No big deal originally. They do that and give me the car back, but then there were ripped wires for my dashcam system, improperly secured interior trim, and a new air bag light. They fixed the wiring issue, and the improperly secured trim they caused by mistake, but then refused to acknowledge the light without charging more to diagnose and repair the problem. That's where it became a problem for me, and I am frustrated with that. Luckily, I was able to take it to another shop, and they repaired the issue for free and in less than an hour, as it was just an unplugged wire underneath a seat. And recently Oct 24th, 2024, the sunroof again started to leak which what it was repaired before obv... and found they stripped out the screws for the Sun visers as well based on what another shop had said. And the insurance company is totaling my vehicle. But all this said begs the question of how reliable this company is in fairness to others and issues they cause. I can understand they did fix all the problems they caused besides just the airbag related issue, but it just wasn't fair to me even with all the same issues reappearing again.

I purchased a Bmw Z4 from carvana and all their cars come with a 100 day warranty. Dynasty…read morecollision works directly with the warranty company. I called and explained the situation to Mark who transferred me over to Johnny. I was already impressed with their happy tone and demeanor! Johnny clearly set all expectations and possible out of pocket expenses that could occur if it was not covered by warranty. I set up a diagnostic appointment 2 days later. Make a long story short the issue I thought I had was nothing more than a sloppy oil change previously done by another company. I had another issue in which they could not duplicate .They wanted me to come in and pick up my car. I told Johnny to please trust me and take my car for another test ride. He listened to what I was saying and said he will tell the mechanics my concerns again. I did have an intermittent issue and they experienced it.( whew)...thanks Johnny for truly listening to my concerns and taking it seriously. Johnny called me to inform me that they ordered the part but it could be up to 5 days until they get it From Tampa. In the meantime hurricane Helene is 18 hours away and I live right on the water and stress was high. I was under mandatory evacuation. I called and asked Mark if they could just keep my car there and he said" of course, stay safe". ( wow! I didn't have to worry about picking up my car and finding a place to store it during the hurricane) Fast forward...car is fixed, she runs nicely without any issues. I'm so impressed with the communication and resolution but more than anything I'm into excellent customer service and that they did....kudos!, well done everyone! Best regards, Bev Ps) hurricane Helene could take lessons in proving excellent customer service. She was so rude and created such chaos no one would ever give her a 5 star that's for sure!

Great to work with came out really fast and great commutation. Appreciate your work on my car!read more

Kind, courteous, and quick. Did a great job and actually charged me less than the estimate.read more

Jeff fought tooth and nail with insurance companies on my behalf. It's about a month after he fixed…read moremy car from TWO collisions. Looks like it never happened, drives great, nice and aligned. They even cleaned the inside of my car for me. Kept me in the loop every step of the way. I highly recommend them.

This is my first review and it's because these guys are awesome!! I dealt with Jeff, who I believe…read moreis the owner, he gave me a better quote than all the other companies around and made my Mercedes look brand new again. Couldn't be happier, they're an honest business with no bullsh*t :) Hopefully I won't need to go back, but if I need body work done on my car I won't go anywhere else!

July 15, 2023…read more General Manager Mike's Auto Body Brooksville 12217 Cortez Blvd. Brooksville, FL 34613 Dear Sir or Madam: I want to compliment and thank you for having a business that employs people who are customer centric. From the minute I walked through the doors of your Hwy. 50 facility I was greeted warmly and with a smile by the ladies at the reception desk. On my particular visit they were very gracious in spite of the commotion going on at the Enterprise Car Rental desk close by. They informed me that John Wright would be giving me an estimate on the damage to my vehicle and he would be with me shortly as he was assisting another customer. In a matter of minutes John came and introduced himself. A true professional who was customer focused and knowledgable. After John inspected my vehicle he sat down with me to explain the estimate on what would be needed from ordered parts to shop time. We made a tentative appointment time for the repair as the variable would be Toyota parts. Your office was great on the follow-up and everything fell into place and my vehicle was received for repair per appointment by John and he followed up with me via cell on the repair progress. In fact, the job got done quicker than originally promised. Upon pick-up, once again John assisted me and also informed me about the other automotive services (that I was not aware) your company provided. Based on my EXCELLENT EXPERIENCE at Mike's Auto Body Brooksville and the interaction I had with your representative John, I will be back. Thank You for taking care of your customers with a wonderful staff to provide the customer with a stressless experience. Best Regards, Dan Dub

I called them and requested a second opinion estimate to repair my vehicle and they told me they…read morewouldn't do that but they would disassemble the vehicle and if there were extras they would adjust it with the insurance company. Seemed shady to me, I just wanted to see if the estimate was right.

I asked for an estimate and Hi-Tech gave me one that was much better than I expected. The estimate…read moreincluded an explanation of what needs to be done and the options. When I asked for the estimate I was given two for the options I had to consider. I am pleased with the estimate to repair my van.

Our truck is a 2006 GMC Sierra that looks brand new. We took our truck to one of those car washes…read more You can imagine our horror when we saw the tailgate! A huge patch of paint was missing! Our truck is my husbands pride and joy. He saw an ad for HI-TECH COLLISION CENTER in Hudson, Florida. Immediately my husband took the truck to them. He removed the tailgate and left it with them. HI-TECH COLLISION CENTER told him it would take a few days. True to their word, the tailgate was completed quickly. The job was expertly done by friendly, professional folks who really know their stuff. We highly recommend HI-TECH COLLISION CENTER-HUDSON for an excellent job. And the price was very reasonable.

Absolutely 5 stars for this shop. Joe did my estimate and handled everything on my claim, kept me…read moreinformed, got the OEM parts I requested and when I picked it up they buffed my entire truck and it looked FANTASTIC! (It's an 08). They did great work and would highly recommend them to everyone

I took my expedition to Mike's Auto Body to get body work done after I had a fender bender. They…read morehave great customer service. The work they did came out excellent.