In the 20 + yrs I've been doing business with them , they have always been…read morewilling to work with me . From a 1981 Honda CB900c , to a 2001 Yamaha 1100 custom they have helped me keep these bikes on the road and safe to drive. A shop I've always felt comfortable with .

Always communicates throughout the process, honest, fair, takes pride in their work. Genuine, looks…read moreout for customers and makes great suggestions. 10/10. Will continue to utilize the shop for current and future bikes.

They saved my Vmax !!!…read more After Cleveland Moto almost destroyed my 1994 Yamaha Vmax with their crack squad of moped repair idiots North Ridge saved the day. A bike I rode into Cleveland Moto had to be towed to North Ridge. She was barely alive when I rescued her. I dropped her off at North ridge praying it was not to late. The service manager looked at me at said "Cleveland Moto...this is not the first time we have worked on a bike from them, We can fix it." I was suddenly at ease. They fixed it and the bike has run fine ever since. Thank You North Ridge !!!

This is a great "local" mom and pops motorcycle/snowmobile shop! You will speak with staff that is…read morewell versed in their trade/hobbies!!! The handful of times i've been there or called them they are always willing to go the extra mile if need be. With local shops like this being less and less available, choose wisely who you want to do business with. Just because some facilities have start of the art showrooms and service shops doesn't necessarily mean they will take care of you. Give these folks a try and let them earn your business, i bet you'll keep going back.

Their prices are great and selection is fantastic for quality used bikes. They took their time…read moreexplaining all the needed information to ride home safely.

Honest, fair and great selection of used bikes and accessories! You can't go wrong by checking it…read moreout! The owner Steve is a great guy that will be in business a long time!

I took my '93 softail there when I couldn't get the dealership to work on it. Everyone I called…read morerecommended I throw new parts at it. Rock Creek CNC found the root of my problem and saved me a lot of money and had me back on the road with confidence. Thanks guys!

You won't find a friendlier or more knowledgeable staff! We've visited others and they can't even…read morecompare. Just purchased our second Indian with Scott Dolan and as always he made it a very pleasant experience. Thanks Scott! You've got lifelong customers amd friends with us.

On the scheduled pick up day came and I had not been contacted by anyone, So I called salesman Don…read moreand he said Yes your Ryker is ready and we scheduled my pickup for 5 pm that day. It wasn't ready when we got there so we waited a bit, when the builder finally brought it out to me it wasn't even finished, the frunk on the front wouldn't latch at all, the side panels were not installed and the emblem on the front was jacked up. When I asked the builder Gary who built my Ryker where the side panels are he claimed they don't come with the bike, I said yes they do and he proceeded to argue with me and was very rude, my boyfriend got very upset with how I was being treated by this man and spoke up and then there was arguing between him the builder and the salesman, the salesman walked over to another employee and right in front of us said someone else needs to deal with my boyfriend as he will not and walked away. Before The salesman stomped away he did say that on my scheduled build day for my Ryker the builder went home because of the heat and then the build was never rescheduled so when i called on the scheduled delivery day they did a rush build, He also said that they often over promise and under deliver and that they are working on that. Sarah the manager came over and helped us, she was very kind and professional, they took my bike back in the shop and finished assembling it and fix the emblem. The salesman did come back out because he had to show me the bike and get us on our way. He showed me where the important things i needed to know, brakes, lights, gas tank. Then we left with the Ryker. So get home mind you we live an hour and a half away, I take my owner's manual to start reading it and there is a Pre delivery checklist that the builder is supposed to fill out while building the Ryker and it's completely blank he never did it and I guess it's pretty important because they were supposed to go over it at pick up with me as I'm supposed to sign it so I reach back out and let the salesman Don know about it, he sends me a text telling me to come back out and have it filled out so Im covered. I don't like that answer so I reach back out to the manager Sarah and she says to mail it back to them so it can be filled out, I also expressed to her my concern for my safety as how do I know this very incompetent builder Gary even built it correctly. She stated they have a build report there they can go by. Then after only riding it 4 times I'm out on the Ryker and it starts beeping at ne and across the dash it says limp mode and showed 4 different codes. I once again call Sarah and she knows how unhappy I am with the Bedford location and made arrangements for the Lodi location to come pick up my Ryker and see what's going on. They picked it up on Tuesday and I calked to check on it because I want to know what went wrong, how did they correct any issues but am told nothing other than the mechanic reset things and wanted to put a few miles on it to be sure and they would schedule to bring it back to me on Friday. I do appreciate Lodi taking the time to come get it and bring it back, I got my Ryker back on Friday but no one communicated anything with me about the service they did, I asked the delivery guy if he knew anything but he did not, but he was very kind and professional too. I'm still left with questions but they don't seem to care. This was supposed to be a good fun experience and it has been anything but that. I guess once the money is handed over to them they just don't care. Im beyond frustration and will be reaching out to corporate about everything, And they lost a sale because my sister in law loves mine and now is getting one so we can ride together, but after the horrendous issues she will buy hers somewhere else. .

Excellent buying experience. Was looking to get a new bike after my wreck. Brian took great care of…read moremy wife and I. Had exactly what I was looking for at an affordable price. Hassle free transaction. The nice knowledgeable finance lady was very thorough. She addressed all our questions and concerns. Thank you Aleks. Love my Versys! Look forward to doing business with you again.