I just wanted to let somebody know that I got AWESOME customer service from Christine Malazarte…read more We came in looking for some some information on helmets, because I'm a beginning rider, and we left with a good helmet in hand. She was very knowledgeable, and gave us her full attention. She was even kind enough to give us a small discount on my choice helmet because it had been on the sales floor for a long time, and had a little wear and tear. She knows her stuff, and was an pleasure to work with. She's earned my repeat business!

From the owner: Motorcycle Accessories and Apparelread more

If you need anything motorcycle wise this will be your place to go they have alot of helmets that…read morehave a pretty good variety to choose from to clothes and miscellaneous things you might need

A+ Exceeded my expectations on every level. The staff are welcoming and extremely knowledgeable…read more The store is packed with the latest gear, clothing and accessories. Helpful in every area. Ordering parts is easy and staff are friendly and assist you in every way possible. There is ample parking and easy to find off of the highway. Stop in and you will be AMAZED like I was with this Super Store! 5 STARS!!!

Great store. Awesome staff. Got tires mounted here and they did a great job. Also bought a…read moreuniversal head lift stand that worked perfect for my bike. I live in Mayfield so it's so amazing to have a store like this in my backyard. I will be going here every couple weeks. Love it. Keep up the great work!

you have tires mounted at this cycle gear location and they damage your wheel, don't expect them to…read moreaccept responsibility. I brought them my set of wheels off of my ktm to mount new tubeless tires. The bike has less than 2000 miles and this was the first tire change. When I get them home I realize neither wheel will hold air. Drove 35 minutes back to cycle gear and spoke with Rob and asked if he could remove the tires and see if there is any issue. KTM like other manufacturers uses 2 bands which seals the spokes from leaking the air inside the tire. After removal I noticed the band on both wheels had been punctured. Rob said that there wasn't anything they could do about the damage to the bands because it wasn't visible damage on the exterior. I paid $108 to have the tires mounted, both wheels were rideable and in perfect condition when I brought them in, now neither will hold air and I have to buy parts to have someone else remount the tires. Rob said the best they could do was refund me half of what I paid for the mounting service( $54). Very disappointed in the customer service and lack of accountability

These guys did my motorcycle inspection, and were nice enough to squeeze me in without an…read moreappointment. Very friendly people, nice little shop. They have supplies and accessories also. I hope to go back again for next year's inspection ... Cheers!

Very , very poor service and customer service! Was charged for something that was never done!! Dan…read morein service is very rude very unprofessional.

So I was cruising through Erie on a road trip on my way back to Boston and I needed a new rear tire…read morefor my bike. Bob at the parts counter was very helpful. Even though they didn't have the tire I needed in stock and he knew he wasn't going to make any money off me he still took the time time to call 4 other places to try and find me a tire and when that failed he gave me the phone numbers of 3 other places to call later in the day when they opened. Forest Park Honda was the 3rd place I stopped at that morning and the only one that went above and beyond to help a guy from out of town. Even though I never found the right tire Bob's helpfulness and service was outstanding! Thank You!

You won't find a friendlier or more knowledgeable staff! We've visited others and they can't even…read morecompare. Just purchased our second Indian with Scott Dolan and as always he made it a very pleasant experience. Thanks Scott! You've got lifelong customers amd friends with us.

On the scheduled pick up day came and I had not been contacted by anyone, So I called salesman Don…read moreand he said Yes your Ryker is ready and we scheduled my pickup for 5 pm that day. It wasn't ready when we got there so we waited a bit, when the builder finally brought it out to me it wasn't even finished, the frunk on the front wouldn't latch at all, the side panels were not installed and the emblem on the front was jacked up. When I asked the builder Gary who built my Ryker where the side panels are he claimed they don't come with the bike, I said yes they do and he proceeded to argue with me and was very rude, my boyfriend got very upset with how I was being treated by this man and spoke up and then there was arguing between him the builder and the salesman, the salesman walked over to another employee and right in front of us said someone else needs to deal with my boyfriend as he will not and walked away. Before The salesman stomped away he did say that on my scheduled build day for my Ryker the builder went home because of the heat and then the build was never rescheduled so when i called on the scheduled delivery day they did a rush build, He also said that they often over promise and under deliver and that they are working on that. Sarah the manager came over and helped us, she was very kind and professional, they took my bike back in the shop and finished assembling it and fix the emblem. The salesman did come back out because he had to show me the bike and get us on our way. He showed me where the important things i needed to know, brakes, lights, gas tank. Then we left with the Ryker. So get home mind you we live an hour and a half away, I take my owner's manual to start reading it and there is a Pre delivery checklist that the builder is supposed to fill out while building the Ryker and it's completely blank he never did it and I guess it's pretty important because they were supposed to go over it at pick up with me as I'm supposed to sign it so I reach back out and let the salesman Don know about it, he sends me a text telling me to come back out and have it filled out so Im covered. I don't like that answer so I reach back out to the manager Sarah and she says to mail it back to them so it can be filled out, I also expressed to her my concern for my safety as how do I know this very incompetent builder Gary even built it correctly. She stated they have a build report there they can go by. Then after only riding it 4 times I'm out on the Ryker and it starts beeping at ne and across the dash it says limp mode and showed 4 different codes. I once again call Sarah and she knows how unhappy I am with the Bedford location and made arrangements for the Lodi location to come pick up my Ryker and see what's going on. They picked it up on Tuesday and I calked to check on it because I want to know what went wrong, how did they correct any issues but am told nothing other than the mechanic reset things and wanted to put a few miles on it to be sure and they would schedule to bring it back to me on Friday. I do appreciate Lodi taking the time to come get it and bring it back, I got my Ryker back on Friday but no one communicated anything with me about the service they did, I asked the delivery guy if he knew anything but he did not, but he was very kind and professional too. I'm still left with questions but they don't seem to care. This was supposed to be a good fun experience and it has been anything but that. I guess once the money is handed over to them they just don't care. Im beyond frustration and will be reaching out to corporate about everything, And they lost a sale because my sister in law loves mine and now is getting one so we can ride together, but after the horrendous issues she will buy hers somewhere else. .

So I decided kind of last minute that it might be a good idea to have an experienced and…read moreknowledgeable mechanic to comb over my Motorcyle and change the engine oil before a long ride to Sturgis in a couple of weeks. I called a mechanic that I've worked with before, but he wasn't available. I called a couple of others, but they're so busy that they couldn't schedule me within my timeframe. I contacted Fisher Cycle and Dave asked me to drop it off in the beginning of the week and he'll get it done sometime during the week. I did just that and he delivered as promised. He was in the middle of an engine rebuild when I dropped it off, but I actually got the call that it's done a lot sooner than I expected. I really appreciated how understanding and accommodating he was! His shop seemed organized and he handled everything professionally, explaining everything he went through and what he did. I wouldn't hesitate to bring any of my bikes back to Fisher Cycle for future maintenance or repair needs. This operation is legit!

I went to get some tires put on, Dave was very nice and got them done same day! If I have a problem…read morewith my motorcycle I'd definitely come back!