would strongly caution others before using their services…read more The vehicle was in their possession for nearly a year, and when the customer finally got it back, multiple serious issues were still present--or had been made worse. The AC lines were not properly connected, the main wiring harness was damaged, and the transmission was negatively affected during the process. Additionally, the quality of the mechanical and paint work was far below acceptable standards. After such a long repair time, I expected the vehicle to be returned in proper working condition, but that was not the case. Instead, I've had to deal with additional repairs and ongoing problems.He does not know what he is doing.

I was a victim of a hit and run while parked at the United Grocery store. Someone in a large truck…read morebacked into my VW GTI and crumpled, then ripped the rear bumper from the body of the car on the rear passenger side. I emerged from the grocery store to discover the damage. I really didn't want to have to claim this on my insurance, so I drove out to David Burch's to see how much the repair would be. After telling him what happened to me at the grocery store, he grabbed two tools and got to work immediately. After fully repairing the bumper in less than 5 minutes, I asked him how much I owed him and he said not to worry about paying him. I am so grateful to David Burch. I'd been worried about the cost of repairing someone else's mistake and had been feeling pretty down about the fact that someone had damaged my car and left me with the responsibility and cost of repairing it...and David was able to restore both my bumper and my faith in humanity! Thank you, David!

I've never dealt with caliber collision before. Had to go there because of our insurance claim…read more. they did a really great job. I think that the quality of the work was well worth it.. I will probably use them again as a non-insurance claim company. The price was reasonable, but it definitely meant my expectations.

Service was amazing received car back in a timely manner. Cory the GM was on top of everything as…read morewell as Craig with Communication. I knew what was being done and when. Highly recommend taking your vehicle to caliber collision for any repairs! We will definitely be back if ever needed!

While out of town for work early this year, I hit a deer. I was incredibly stressed about the…read morerepair process and having to work with insurance to make sure that everything was handled properly. I reached out to Freeman Collision Center due to their convenient location and positive reviews, and it was the best choice I could have made. From beginning to end, all of the staff at Freeman Collision Center were incredibly kind and helpful. They explained everything to me and kept me informed along the way. Todd Freeman, the owner, went out of his way to work with my insurance adjuster directly to make sure that he was returning my vehicle in excellent condition. I love my car, and I was so disappointed after the incident thinking it was unlikely my vehicle would be in the same shape after repair... but somehow they made it happen. Excellent experience and incredibly appreciative of everyone at Freeman Collision Center!

I'm absolutely thrilled to have had my vehicle fixed here. The last time I had to take my vehicle…read moreto a body shop was a total nightmare. Thank you so much for giving me peace of mind and satisfaction. You guys are amazing!!!

So to try and shorten up my story, I took my 2025 sierra 2500 to them for repairs when my truck had…read moreonly 3k miles on it... after picking up the truck I found a few interior trim pieces had been damaged, this was unacceptable as my truck was brand new, I dealt with a gentleman who was very helpful He ordered new parts but some were on backorder. He told me he would keep in touch with me.After going back and forth for almost a year. I finally was able to bring my truck back in. In the time I was waiting on parts, the paint repairs that they did was flaking off. They repainted the parts. after picking up my truck three days after I was told, I would be able to pick it up. I noticed my park sensors were not working and I had new rattles inside my truck. I got back in contact with them and I told them the issues, they asked me to bring my truck back up, but unfortunately, I do not have time to keep taking my truck up there for repairs that should've been done in the first place. I started addressing the issues myself and found all kinds of hidden mistakes, just to name an example of one the rear seat bolts are missing leaving me with trying to track down new hardware. So for anyone who needs repair repairs done I would completely avoid Caliber Collision.

Great experience. My Jeep was repaired perfectly to my expectation quickly and professionally…read more Jeanne at the front desk was very nice and professional. Kameron was thorough in his estimation of the work involved and the time to complete. He kept me up to speed with regular communication. The whole process was easy and stress free. I will definitely recommend Caliber Collision to friends and family. Thank you guys

We took our car to Elite Collision Center to repair a fender-bender and replace the driver-side…read moredoor handle. Our car looks absolutely amazing now and I absolutely recommend this place to anyone who's looking for an excellent body shop.

The work speaks for itself. Affordable, timely (repair only…read moretook two days) and very nice people!! They went above and beyond for my door. He even fixed a couple of other scuffs that was on the door. Could not recommend them more! Pristine work!

After recently hitting a Buck i was able to see from my insurance adjuster as well as BMW this shop…read moredoes Shoddy workmanship: my Doors misaligned, bumper hanging, paint overspray--and they somehow sprayed white paint all over black plastic trim Used/aftermarket parts: They billed me for brand‑new OEM parts but slapped cheap aftermarket junk on my car. Not only is it unsightly--this is a major safety issue Unsafe to drive: After "repairs," my car was knuckling and unbalanced--BMW said it wasn't safe to drive. They patched it with spacers and loose bolts . Terrible customer service: Calling and emailing Eric has been a nightmare--rude staff, answered once every full moon, or claimed their "answering system was off" I have contacted my attorney and will be pursuing damages in civil court. Bottom line: This place is a scam, a safety hazard, and a total time‑sink. They'll overcharge you, botch the work, and leave your car borderline undrivable. Definitely don't go here.

They did an Amazon job! Their customer service was top notch and very helpful. I liked how their…read moreowner Erick explained all the part and process that was going to be worked on. They handled everything with the insurance. I'd would recommend calling and setting up an appointment for an estimate before driving up to their shop. They even offer a detailed cleaning before your car is picked up!!