A lot to unpack here- So this all started in March 2024, Check engine light kept coming on, brought…read moremy truck in a couple times, apparently if they cant find a cause they charge you $240.00 for the diagnostics and not the factory warranty... Finally they recognized that there was a problem. It took almost 6 weeks to diagnose the issue... about 6 weeks they had my truck, then the problem wasn't what they thought it was... funny what you can find when you actually take something apart and look with your eyes, not your computer. At this point I've already lost money for work and sick time dealing with repeated shop visits. So a few days after getting my truck, it starts throwing codes... a bunch of codes... Service 4 W Drive, Service engine, 4WD off, etc. I took the truck in and told them I needed to go to Alabama for work the next day, what do i do? They said they don't believe its anything mechanical so no worries, go ahead and drive it, come see us when you get back. Folks, the truck broke down in Mobile, Alabama at the gas pump. I had to miss work, get a hotel room, my boss is really tired of hearing "my truck broke down" and "the dealership said", at this point I might as well just say my dog ate my homework. GM road side assistance took my truck to the local dealership, they gave me a rental the next day and said Chevy Reunite would bring my truck to me in Louisiana. The next day, Friday at around 4:00PM the Alabama dealership calls me and said my truck is fixed. They stated that whoever put my truck back together should really go back to school. (Navarre in Sulphur). They stated that my wiring harness had not been secured and the wiring was not grounded... After waiting a week, GM still could not give me a date or delivery window for my truck. Folks I had to drove 12 hours round trip to go get my truck in Alabama. Dealing with Chevy customer care was a total joke also. I lost thousands over the course of 2 1/2 months dealing with this, I explained everything and they directed me to page 13 of the warranty... My lost wages and hardships are not their problem. I asked for a simple lift kit (thinking about the upcoming hurricane season) as compensation after they tried to offer me 6 months of OnStar... after i countered, they offered me an additional 30k mile warranty... knowing full well i already paid for an aftermarket warranty which is a lot better than GM's hula hoop, penny pincher, factory warranty... I declined. I want a lift kit, They don't pay full price for their own parts and the techs aren't making $150.00 an hour for labor... make it happen. They stone walled me, added $750.00 in chevy points to my account and said that's all you get, not our problem. I've lost sick time, wages, gas expenses, time with my kids, and I've never been more stressed out over a vehicle in my life. This was pure negligence, not a mechanical issue or a part failure... but that's all on me, right? I've had Chevy's since i was able to drive, i was loyal to the brand for 20 years, this is the last GM product I will ever buy. 4 months is how long it took to get any kind of reimbursement from Chevy Customer Care, and I got a fraction of the losses I incurred. Pics are from the dealership receipt in Mobile, AL referring to the work done here in Sulphur

Id give negative to infinity stars if it were an option .has anyone felt that when they picked…read morethere vehicle up from being serviced that it was a totally different vehicle ,a put together piece of junk but the vin matches ur paperwork .u tell them about it and they tell u to prove it.i have and I have found like 5 different cars with the same vin different states different color.leave a response please if u have had the same issue thanks