From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

I went in on Monday, and had my DREAM car on Tuesday Our salesman, Nick…read morewas great! Dan the (manager, I think) was also great! Everyone there was friendly. The whole paperwork process took a lot less time than I expected (from past experiences). I surely will pass out Nick's business cards to people I know!

Right Way got me on the road in a matter of THREE HOURS! They have great financing options, payment…read moreoptions, and down payment options. I was in a hard situation after a bad roommate experience and I was in desperate need of a reliable car, right away. The guys there fought were so friendly, kind and helpful too. They greeted my grandmother and I right at the door, and were playing with my niece as we filled out all the paperwork. Nick made it possible for me to be on the road with a great car, an awesome payment plan, and leave with a huge smile on my face. Thanks again Nick!

Dealership replaced the Cam Phasers on my truck. The part exploded in my engine causing a hole in…read moremy engine and they will not replace the engine! All they did was give me quotes for a new engine! Do not recommend this dealership or their service department

I had to sell my 2018 Ford Focus because I was no longer able to work and make the payments. I had…read morean appointment with CarMax to get an appraisal and had already done an online appraisal. My car mechanically was in excellent condition and only had 24,700 miles on it however, it had been hit twice in my apartment parking lot and needed bodywork done. I stopped by Keller Ford the day before my appointment at CarMax because I thought I needed a Lein letter. While I was there I asked them to appraise my car. The manager offered me approximately$2000 LESS than my payout on my loan and suggested that I pay my deductible to get it fixed and then he would give me $1000 more than my payout. He spoke as though the 3 to 4000$ to fix it would come out of his pocket! The office was empty other than the manager and 2 other employees. The next day I went to CarMax and boy were they busy!!!! My customer specialist was amazing and kept apologizing for taking so much time. Very positive experience. The end result, selling my car at CarMax, paid off my loan to Ford Credit and I had a check for $4889. in hand when I left. If your going to buy and sell cars, be like CarMax!

I experienced excellent and quick service, needing to get a full auto inspection before my…read moredealership warranty expired. Not only was I gotten in same day, but it was ready to be picked back up good as new before closing time, with no problems they gave no charge, that's great customer service in my opinion and why I regularly come back here.

The mechanics put in a new engine in my Jeep Wrangler. The car is now misfiring and has a…read moredriveshaft vibration. The Jeep check engine light is on now. I had it there twice to diagnose and they told they didn't have the ability to read the codes. The Jeep didn't have these issue prior to having engine replaced. The manager told me to have Jeep dealer read codes and get back to them. Then I was told they couldn't work on it unless I had them update software in the computer. I spent $4000 there on labor to have motor installed I expect they would diagnose these issues before giving my Jeep back. I was wrong! Now I have to go elsewhere to get these issues corrected. I don't think they have the knowledge to work on newer cars. Beware of this business.

I would give Alpine Pennzoil a hundred stars if I could. Doug has been my friend for a long time…read more He always makes sure that the customers are taken care of. Mike is an excellent mechanic. They will work very hard to make sure that your vehicle is running the way it is supposed to. I also get my oil changes there as well. They treat everyone with great respect!!

If I could give more stars I would. Doug Wing the owner was unbelievable. He helped us sooooo much…read morewith our truck. We were coming from Milford to go to Michigan adventure and our diesel truck fuel filter clogged and we limped to his Pennzoil store. He put a new fuel filter on and we left, had the same issue so turned around and drove 18 miles an hour on I 96 back to his store. He again did a bunch of things to test the issue and help the problem. Then he took our truck for a test ride to see if that fixed it. While my three sons and I were waiting his employees asked us if we wanted a soda or water. I cannot say enough nice things about this place.