Owner is a bad person to do business with. A 1200 USD card got lost in the mail. He didn't insure…read morehis shipment. Now won't refund at all. Total scam.

I got some Pokémon and they were awesome Luke is a really kind guy…read more he has a good selection on cards.

I liked the quality of clothing and the selection and would go back for that. The prices are in…read moreline with other consignment stores in the area (note: Value Village is not consignment, it's donation). We encountered a woman who worked there that confounded us a little - we tried to engage but whatever we said was wrong. I believe her heart is in the right place and she does stock nice clothing, but the customer service skills/filter could use a little checking. If this were to happen my review would have been a 5.

Love this store! Great quality clothing at great prices! The owner is friendly and knows her stuff…read more! She is honest and helpful! I highly recommend this store!

Purchased a couch and loveseat August 2025. I visited the store in person soon after purchase and…read more3 times total as well as multiple emails to start to track communication. Every time a friendly we will look into this/ fins parts/ send someone out to the house and took my phone number .... never happened (obvious this is how they do business not a one of) - shop elsewhere.

We have purchased furniture and appliances from this store since 2018, never to be disappointed…read morewith great service and value! The owners and staff are very friendly, courteous, and I never feel pressured. My go to guy is Kevin, such a pleasure to deal with. Well done Hometown Furniture & Appliance!

I hate shopping, and this was one of my best shoe experiences. I explained some specs I had about…read morewidth, footbed, use, etc and I had two pairs tried on, picked out and paid for within about 20 minutes. And the selection was great.

I am not sure what has changed, but my most recent experience at Fritz Shoes deviated sharply from…read morethat experienced over the last 32 years. I had developed high levels of trust regarding the quality of stock, staff knowledge and representation of products and the store standing behind the forgoing. I bought a pair of ($160) Birkenstock sandals that fell apart after 2 summers. I brought them, complete with the receipt, into the store where photos were taken, a commitment to bring the issues to the Birkenstock representative was made with a promise to get back to me. Months passed with nothing so I returned to the store and, in the absence of the staff member I spoke with earlier, I left a message. Months passed. I called and spoke with the staff member and then to Daniel who said he would look into it and get back to me... nothing. I returned to the store and left a message for Daniel. Now, following several weeks of silence, I have given up.

I always find something good at this store!…read more I would off course prefer if the women's section was larger... But it's the quality that counts!

In addition to having awesome high quality merchandise, i must give a special shout out to Freeride…read moreand one of their employees Alyssa who went above and beyond in figuring out a way to get me back the wallet I lost while vacationing in Okanagan valley. It had everything in it- passport, Id, wallet, money etc. Someone had found it on the beach and taken it to Freeride, who then turned it into the police, and even tracked me down on Facebook in order to contact my employer to contact me so I'd know to go to police. I had to do extra work to find out who freerides was as they hadn't left contact info to take credit for their amazingly generous efforts on my behalf. Of course, visiting their store after this I was very delighted to have an excuse to purchase truly chic high quality shoes, bikini, and T-shirt. Would definitely recommend stopping in to see the great merchandise and staff if you get a chance!

Wow. This is QUITE…read morethe store. If you love books, this is a must-visit. If you like books, this is a should-visit. Either way, prepare to get lost in the aisles and prepare to spend a LOT of time here. And I mean A LOT. I really liked how well organized this store is. For all its thousands of books, each section is clearly marked, with excellent signage. While I wandered, my kid read an entire Oliver Sachs book (it was a short memoir). I found some killer coffee table art books. One in particular was a stunner, and oh so big, with incredible color plates (it was on photorealism, and was an impressive tome). The inner flap showed it originally sold for $125. The price here was $50. So....not for nothing, despite being a used book. But substantially less than when it was new. FYI. There's a huge section on popular novels and classic literature, both softcover and hard cover. I am certain these are much more reasonably priced. From the banter I heard between the cashier and some customers, I gather that a lot of regular locals shop here, and they are very familiar with the employees. I like that feel, of a local shop where they know their neighbors. This is a mesmerizing store, and a place you can get lost in - in the best way imaginable!

This place is amazing; i am a book lover and can't recommend this place enough; the staff were…read morebeyond friendly and helpful and very knowledgeable on recommendations! I visited there just to browse and came out with three great books; they have vintage, current, history, sci fi, comics etc etc etc! it's a huge space and all full of great finds! if you can't find it there it probably doesn't exist lol! I will be back and appreciate great places like these still existing!! The place was neatly divided into sections and the assortment in each was spectacular!! highly recommend

The guy that runs the lumber yard is awesome but the staff inside don't strike me as being very…read moreknowledgeable. Just make sure that you know what you want because they may not.

I needed some baseboard and casing, three different widths. Two of the three widths were available…read moreby the lineal foot but the third was packaged in bundles of 10, 16 foot pieces where I only wanted 20 feet total. Since they didn't have any product on the shelf, one of the staff asked management if they could break one of the bundles for shelf stock as they would ordinarily carry the product that way. No was the response so effectively, Rona had the product I needed but they refused to sell it to me. Zero stars for Rona. Five stars for the employee for a total of 2 stars overall.

Yes this is a neat little Canadian store with lots of nostalgia and rare finds. Plenty of open…read moreparking and right down the street from our place as it is located centrally in Penticton.