Excellent service. Professional, experienced, efficient and honest from start to finish. They…read morefixed my vehicle in 2-3 days what the dealership was unable to do in over 3 years. My vehicle had always been serviced by the dealership since purchased and I had been happy with them until about 2-3 years ago. After 3 years of total frustration with the dealership I finally took my 2007 Santa Fe to Holden's. So glad I did! Christian and the mechanics jumped in to trace the check engine codes dealing with the throttle assembly/sensor, identified the source there, and the long crank to start issue (fuel pump). They replaced the necessary parts and fixed all my issues. And they kept me apprised of their ongoing efforts and estimated costs along the way to solve the 3-year puzzle. They also worked hard to get it back to me before the 4th of July weekend. What a relief. BTW-I am almost 74 years old and Holden's never gave me the feeling they were trying to take advantage of an older lady. I found just the opposite. They wanted to know the entire history and they listened to me list the issues that had been occurring and made notes in my file. For about 3 days of labor tracing the elusive engine codes, parts and repair it cost me $930.87. Worth every single penny! And when it was ready they sent an Uber to pick me up on their dime. Impressive. When I paid my bill Christian and the mechanic (sorry I didn't get his name) were excited and proud to show me pictures and explain what they found and how it was repaired. Now I have my dependable transportation back and the confidence that it isn't going to fall apart on me like the dealership was attempting to make me believe. I believe we had 2 separate motivations at play; a dealership trying to scare/frustrate me to the point of buying a new car or Holden's honestly wanting to find the problem, repair it and return my dependable Santa Fe to me. I highly recommend Holden's Auto Service to anyone looking for honest, dependable and experienced auto mechanics and service. They actually care.

I truly don't understand all the amazing reviews, we literally chose Holden's based on all the…read moregreat reviews, unfortunately my aunt did not have a great experience. She made an appointment for 8:30am to have them to check a bumping noise and service her air conditioning. They did offer her use of the shuttle, but after more than an hour they ended up having to call her an Uber, which I do think is very nice, but quite honestly with what was done to her car that really shouldn't have been necessary. They determined what the noise was and changed the cabin air filter, this took until about 11:30 am. Now I'm not a mechanic, but I have changed a cabin air filter, takes no more than five minutes....tops. They charged her $43.51 for the filter, which is ridiculous, they also charged $49.75 for labor, I can chalk the labor up to all the other things they checked, but that price for the filter is an absolute rip off. My aunt said there was a rattling noise coming from the passenger side after she picked up her car, I said it may be something from the filter replacement, she's 73 years old and didn't realize that the filter was accessed through the glove box. I opened the glove box, mainly because I wanted to see this gold plated $43 dollar filter, first thing I see is that the damper is not attached to the inside compartment. I can't say that they broke it, but considering the plethora of pages they gave her with suggested repairs, you'd think they would have mentioned it...just sayin. I pulled the $43 filter, it's totally generic, made in China, no brand name listed on it at all, Motorcraft and STP average $25-$30, clearly they were just taking advantage of an older lady. My aunt has trouble standing as well as sitting in certain types of chairs, she asked several times about when her car would be ready, even after she had paid, she waited another 30 minutes, it was only after walking outside and seeing her car with the hood down and the keys in the ignition did she ask again for her car that they finally made an effort to bring it around for her. They determined the bumping noise to be the struts, she does also need tires, they wrote her up an estimate of $1099.97 for tires, installation, and all the other new tire crap. They also gave her an estimate for the struts and an alignment, the strut assembly and sway bar link with labor came to $1515.68, the alignment was $194.66. Thankfully she didn't have the time or the money to have those services completed today. After hearing about her experience and seeing all the estimates, I made her call Stockton Hill Tire, she now has an appointment with them next week to have struts, alignment, and tires for $1200. I understand that they may have been giving their estimate with "better" tires, but they gave her no options in their estimate, making her believe that was the best they could do. They may be nice and friendly, but it seems to me that its just the ole slight of hand, watch the right one so you don't see the left one in your wallet. Seniors beware.

I've been waiting for my truck since 4 or 5 months and they still say they are going to fix it, but…read morethey never do. I don't recommend this place if you need a vehicle fixed in under a month.

Amazing place. They helped me tremendously. I love these guys and would recommend them to anyoneread more

They are the only ones in Kingman that I trust my older car with. They stand 100% behind their…read morework. I have complete faith in every one of the employees to do what is right at a fair price and done in a timely manner.

Excellent shop! Replaced transmission quickly and well under estimate! Thanks Brandon, Ryan and…read moreAdam!

When moving to Florida we were Towing a trailer with 3 dogs and 2 cats when my suv overheated and…read morecracked my radiator. Look let me pass all the mumbo jumbo. Hector is an amazing mechanic! Very smart and passionate about understanding the problems for the right solutions. Honestly, do not go anywhere else when ur in kingman Arizona looking for a mechanic. As a small business owner myself I look up to Hector's work ethic. His reputation in town speaks for itself.. just ask the locals. 10/10 thank you Hector!

While traveling from Arizona to Utah our car lost all power shortly before we got to Kingman. Our…read moretow driver recommended Hector and towed us there. Hector came in specially (it was Sunday afternoon) and told us what he thought it was. On Monday he ran a diagnostic, which agreed with his judgment. He told us there was a repair he could do that would fix the problem if it was only that part, told us how much it would cost, and that if it didn't work, then it was the engine that had failed. We chose to try that and he got the repair done right away. Sadly, it turned out to be the engine, so we had to shop for a new car after we got to Utah (in a rental). Hector was very knowledgeable and very upfront with us and also very kind. He went out of his way to help us. We would recommend him highly. Frank & Llona

PURCHASE AT YOUR OWN RISK In 2023 I purchased a rebuilt…read moreChevy 4.3L engine and had to use an "authorized installer" to install the engine because, unlike S&J Engines, jasper Engines will not allow competent customers to install their engines. As a result it cost me $2500 to install plus fluids. That engine lasted all of 16,000 miles before a head gasket failed and cost me a $6000 job I was supposed to start the following day. After getting the engine installed by an "authorized installer" who took two weeks to do a 1 1/2 day job because they couldn't use the web to find vacuum hose routing. As a result the installer took a hammer and chisel to the TBI throttle body then tried to pass it off as "good to go" when they hadn't driven it and brought the engine up to temp, because they knew it would code, which resulted in an improperly tightened trans cooler line coming loose and drenching my engine bay in trans fluid while going to a job. Japer Engines warranty is an insulting joke on trusting customers, when their "professionally built" engines fail. Had I, a very experienced mechanic, been able to do the install I would be OK with it. But unlike S&J Engines who trust their customers abilities to do the work themselves. Jasper demands you use an "official installer" of their engines. So as a result of Jasper Engines policies, Jaspers failed engine has cost me $10,000 in shop charges and lost work for my small business. Personally Jasper either needs to allow customers to install the engines or they should be responsible for all charges when their engines fail and customers are forced to use their "authorized installers" Date of experience: March 14, 2025

do not use atr,there work is the pits.after i got my truck back i had to spend another $300 to fix…read morewhat they broke and i still have the same problem they were suppose to fix when i brought to them.worst transmission place in kingman.

Repeat customer here. Just had work done on a second car by J&J. Great service and super nice to…read morework with. Excellent and timely communication of the diagnosis and status of repair. Result - engine light is off and car is running smooth. Will use again without hesitation. Thank you J&J for helping me out.

The mechanics were quit knowledgeable and knew both diesel and gas engines however they were…read moreextremely busy as they had 6 different shops + did roadside repairs for motorists broke down on the area roads. I entered maybe because had they responded quicker I would say I recommended them.