UPDATE I WENT TO TOTAL MED SPA ALLEN AND THEY FIXED THE BOTCHED JEAUVEA I DID NOT ASK FOR, and they…read moremade it look 1000000 times better. I've got over 100 units, have spent thousands between June-July, to get my smooth forehead back. Over night. Woke up, went and got my forehead done, and it didn't work 50 units of xeomin, went back, 2 weeks later, got another 50, went back AGAIN for another 50....Then came to Lux to get the 60 units of Botox (not of something I did NOT want-I specifically asked and pushed for Botox). My body is obviously rejecting the tox's. Xeomin/Jeauvu. So, my original Dr, who I've been going to for 5 years, injected 100-200 units, of xeomin and it failed. So, I ventured out the box to go here. To get Botox. Brooke was great. However, how dismissed I got treated after spending $600 for my forehead to look like this (well over a grand in total) because they wanted to try a "new better product" which I explained i was not comfortable with, but they did anyway...... And now I'm walking around like this, after now, almost 200 units of tox in less than 2 months has been put in my forehead. Is it either of the injectors fault? No!!! Not at all, however the way I was dismissed and told "You need to go to a plastic surgeon that's never happened to a client" like too bad so sad, we will just take your $600 and not even try to help figure it out, or help you. Super dismissed. Botox is my only self esteem, feel good thing. Gross, I know, but to be dismissed so blunt and zero kind of accountability for putting an tox in, i specifically said "probably won't work" promised it would "work better" and not even trying to figure it out after spending that amount, has left me pretty hurt and upset. No one who cares, or is professional says "sorry too bad don't know what to tell you", just really had rubbed me the wrong way. I DID NOT WANT JEAUVEA I WANTED BOTOX. TO BE CLEAR. I don't think she was mean, or rude intentionally or even at all, it's just the fact, I just paid to get 60 units that failed, with a tox i DID NOT WANT in the first place, because of this very reason. I know Botox works, anything else dissolves but they were adamant on jeauvau or whatever it's called. And here are the results, a month post 200 units of different tox (they did 60 units of jevueau) which again, I said I wanted Botox, but kept getting told "this is better" Shouldn't look like this less than a month-a month later-a month later, and that's why I wanted Botox, and not jeauveau. Current pics of "a month post jeauveau" Vs what I looked like RIGHT BEFORE this last injection nightmare. It was smooth, didn't wrinkle or fold like that, not all patchy and botched looking. My forehead looks worse post all this, than it did pre my 3 month touch up (Over the past couple of months over 100 tox's only 60 at Lux). I'm upset because I KNEW a new tox WOULD NOT work, it never does, and I went with the pushy suggestion and ended up with a really unfortunate looking forehead. Barbie doesn't like the word "botched" but that's exactly how I feel with this forehead. And flushed $600 down the drain for this ‍ not ok. My forehead looks worse than it did pre visit. When a customer asks for Botox, do not sway them, I knew this would happen, which is why I kept on pushing to stick with Botox. But "something better" was being used, and it's obviously not better, at all, because it failed. A $600 fail to some nothing, but for me. It is. This was my 3 times a year only thing I do for myself. And I'm left looking bad. 5 years. Never in my 5 years doing this, has it ever looked this horrible, even pre Botox. The suggestion was "go see a plastic surgeon i have no idea". I don't have money to see a plastic surgeon. The only "plastic surgery" I get, which is not even plastic surgery is Botox. That's it. Had we of just gone with what the customer feels comfortable with (BOTOX) then it wouldn't be this bad, I knew immediately the highly pushed one, would not work. If the Botox would have failed, I would have been content, but because a new product was pushed, and not really given the option I wanted. Give the customer what they ask for please. If they ask for Botox, give them Botox. Don't sway them please.

Oh my gosh, I just realized that I posted my positive review to the McKinney location. I actually…read morehave gone to the Van Alstyne location twice & would go again. The staff is very focused on customer service. I enjoyed my facial too!

I went to see Dr. Bruno for cystic acne and rosacea, and he is so good! Gave me advice on total…read morehealth not just skin. Definitely takes a wholistic approach. I am cash pay, and without my asking they tried to find the pharmacy with the best price for my prescriptions. Five out of five stars for generosity, knowledge and wholistic approach, healthy skin! So grateful doctors like this are still out there!

My Husband and I have been patients of Dr. Bruno for three years. He is very proactive and always…read moreexplains what we need to watch for regarding our skin. He is just an all around great guy. We also really like his office staff.

Would not recommend this business at all. Cancellation is written clearly on their website. Called…read morethem to verify and they even sent a text along with email confirmation with time stamped. After 2 weeks of cancellation there was no refund. I called them back and said manager is the only person that can do refunds. Zero call backs.

Ariana I thank you soooo much for my second Fotona 4D facelift treatment today. She is always very…read moreprofessional, experienced and very friendly. Can't wait for my third treatment Not mentioning that the spa atmosphere is relaxing, clean and all staff are friendly and very well experienced. Definitely recommend it 5

I had the best facial that I have ever had recently with Ida. My skin looked and felt amazing when…read moreI left. All weekend my skin continued to glow. I put make up on this morning for work and my skin still looks an feels amazing. Ida is extremely professional, knowledgeable and fun to talk to as well! The office is relaxing and cozy. Her prices are very reasonable and I will be seeing her once a month from now on. She will recommend products to benefit my skin needs at my next appointment. Do not hesitate, book now-you will be glad you did!

Always get a second opinion, ida was mine and I'm thankful…read more Her art: Certified and licensed to speak on all services listed in her website. knows what she's talking about. A happy microneedling client. Price is more affordable and pleasant to look at on your bank statement in comparison to competitors. Her products: Although ida has products from other countries where FDA regulations are more strict (better for your skin) she doesn't push them on you. But I will be purchasing an out of stock item when it returns due to trusting Ida's expertise. I'm aging but Ida's helping me self preserve with glowing skin so get you some more collagen for great-ER lookin skin w/ ya aging self!

Barbie and the staff and Lux are super knowledgeable and friendly. They know their stuff and really…read morelisten to your goals before recommending treatments. Goals range depending on your age/ circumstances so I really appreciate the individualized care plans.

The people are very focused on customer service. The facility is nice, the tech was on time and…read morefriendly. I've been twice and will be back!

Needed a close and knowledgeable place to help with my hormones and I have found a great resource…read more You won't be disappointed if you make an appointment to meet with Happy. She is highly educated on functional medicine and I learned so much in a short time. This is so important for women's health as we age and Happy is an excellent asset to have on your team!

I went in for Botox and now I've done laser hair removal, hormone treatment, and weight loss shots…read more Service is amazing and I've been beyond happy with the results. Highly recommend and Lexi has been amazing!!

PA Bruno is incredible and has been a life savor with my struggle with adult acne…read more I have had many bad experiences with dermatologist. They don't listen and only care about selling you the product that's paying them to put posters up. I've never gotten great help from a dermatologist until now. I didn't want to go, but I had exhausted all my options and my acne was just getting worse. PA Bruno had been recommended by multiple people and now I know why! He actually looked at my face, listened to my story, and talked me through what was going on and what we could do to fix it. You can tell he cares about his patients and wants to help. I just went back the other day for my 6 week follow up and Bruno remembered me and help tweak my plan to get things moving along. If you are struggling with acne, I highly recommend seeing Bruno, he is amazing and has made this difficult journey much nicer.

Went in for a skin cancer check and they sent the sample to the lab. Two weeks later the doctor…read moresays I have a common and treatable form of skin cancer that he will need to cut out. I ended up with lots of stitches. During my follow-up the doctor said he had "good news, and great news". The "good news" is the second sample from their lab showed he got all the cancer. The "great news" was their in-house lab made a mistake on the first sample so I never had skin cancer in the first place! So I go through pain, can't sleep on my back for 3 weeks, and now a lovely scar on my back. All for nothing. "Great news". I will NEVER return. My new dermatologist said I should have asked them to compensate me for my out of pocket expenses. And they never said "sorry". If you go there, get a second opinion. My opinion, don't even go there.

The entire staff is so kind and professional. I love how warmly I'm greeted each time I come in…read more Great manager great prices!

I had laser hair removal done on my legs and I think they did a decent job. I finished up 12…read moresessions and still have a good amount of fine hair left. Not sure if it's them not lasering everything or me for having fine hair. Each session was quick at about 10-15 minutes. Most of the staff members were sweet and engaging. The only bad thing is the wait time. The first time I was there, I waited 55 minutes before being seen. From there, it was anywhere between 10 to 35 minutes. Note that I have appointments every time. It didn't matter if I went on a weekday or Saturday, the wait was usually long.