This is my second experience with laser hair removal and much more satisfactory than the first! I was attracted to Milan Laser Hair Removal for the Unlimited Package. It is as good as advertised, pay once, and you receive lifetime hair removal in that area. Extremely worthwhile when considering all other hair removal options, Milan tries their best to price match what you are already paying (ie for waxing). Staff was exceptionally friendly and professional, they are well informed with the procedure, preparation and care afterwards. Facility was clean and new and had all amenities you could possibly want. Staff members went out of the way to make you feel comfortable and welcome. HIGHLY RECOMMENDED! read more

Milan Laser is amazing! I've been wanting my underarms done for years but the few places I tried could not guarantee the results on my darker skin. I had only 2 treatments at Milan when I saw that I didn't even need to shave for my 3rd visit. Fast forward 5 months later, my hair is 100% gone. I was so pleased with the results I purchased the Brazilian bikini package when they were offering the special. I've only had two treatments on my bikini and my hair is virtually gone. I've also had absolutely no side effects or negative reactions. The nurses and front staff are so friendly and professional and make you feel so comfortable. I would recommend Milan Laser Lansing to anyone especially my darker skin gals read more

The community at Milan in Lansing is so welcoming and professional when it comes to my appointments. Everyone knows how much laser hair removal hurts. Milan has a cold spray to try to counteract the pain after the laser hits your follicles. While it may help only a little, some nurses go even further to manually add pressure to the location that was hit with the laser after. One nurse in particular, Tia Gardner, does the utmost in her duties to make my appointments easy and quick. While all the nurses at Milan are amazing, Tia is definitely my favorite, due to her professionalism, calm demeanor, social personality. Very thankful for the life-changing experience at Milan. read more

I never thought of myself as someone who would get laser hair removal, but I have to say that Milan's staff made me feel comfortable and answered all of my questions. I ended up getting my full back done and was educated throughout the process. The nurse Alexandra took her time and made sure I felt comfortable. I was educated on skin tones and how the laser works. Also, the nurse used counter pressure to make sure that if I was slightly in pain, it was minimized. I strongly recommend Milan for their professionalism and great results. After one treatment I have already seen a huge difference! I cannot wait to go back for another treatment! read more

I researched and contemplated laser hair removal for two years and am so happy I decided to go with Milan! They are so affordable and friendly. They explained every detail of the process with me so that I was able to make the most well informed decision possible. They are quick and I am in and out of my Brazilian treatments in less than 15 minutes. I've already recommended them to all my friends and family. Ally at the Lansing location is a dream. I'd give more than 5 stars if I could. read more

I struggled with lots of ingrown hairs in my bikini area and it was getting to the point that I was uncomfortable in bikinis. I was doing waxing for about two years and hated the experience and wasn't entirely satisfied with the results. I was hesitant to do laser, but finally made the decision to do it and I do NOT regret it one bit!! I am 4 sessions in and already the ingrown hairs are no longer an issue for me. The staff is friendly and happy to answer any questions you may have. read more

Taylor tasha. Since coming to Milan, I've felt so much better with my own self confidence. They're super understanding, kind, patient, and informative. Taylor is always there when I come in, and she's always so kind to greet and catch up with me when I come in. Today, I also had Tasha's help with my treatment and she's very down to earth and comfortable! Thank you Milan for helping me! read more

Staff is informative and very professional. Constantly receive reminds on upcoming appointments which is very convenient when they are scheduled 5 weeks out. I never miss an appointment or can plan things such as a work schedule around them. I've received 3 treatments so far and have seen tremendous results. Very satisfied with what I've seen so far and look forward to the end result. read more

Best decision I've ever made. I definitely expected to pay what I did for this service, and for a lifetime guarantee it is completely worth it. Everyone is super nice and supportive. The nurses who do my treatments are so nice to talk to. I can tell they really want the best experience for me! Treatments have worked great so far! I know I'm in great hands. read more

I have loved my experience at Milan! They are upfront about costs and usually have promotions. The procedures aren't very painful and they always make sure you are doing okay during them. I have already see results and I am so excited to not spend money on razors! They have a BSN performing all of the procedures, so that is very reassuring also. read more

I went in for a consultation last week and both ladies were very welcoming and helpful. I'm going for my first treatment today and can't wait to see the results after each session. The procedure was explained to me thoroughly and I was provided with pre, during, and post procedure information. The place itself is very clean and inviting! read more

I'm a first time patient and was pleasantly surprised on how friendly the staff was and how clean the facility is. The consultation was thorough and they were able to answered all my questions. After my treatment I had a reaction and received a phone call immediately from staff and a doctor. Within 24 hours I was back to normal. read more

I'm so happy with the results. I've had electrolysis several times. This process is more effective and the results are so much better. The staff are the best. Very welcoming and interested in your treatment results. They carefully explain the process and what you can expect. The lifetime guarantee is a wonderful bonus. read more

I used to live in Lansing, Mi and that's when I started going to Milan. After moving to Ohio I unfortunately do not have any clinics in state (which will hopefully change soon!), but Milan is super accommodating to fit me in when I travel home. Great results too, my confidence and comfort is way up thanks to Milan. read more

Just had my 4 treatment and like always went great!! The staff and service here are great and they are very helpful with any questions you have about the process they make sure you are very comfortable!! I was a little nervous but after being walked through the process I was fine!! Thanks again Milan laser!! read more

Giving 5 stars to Milan already after my first visit today. Excellent staff that make you feel comfortable right when you walk in the door. I went for my consult and they had enough time for me to actually start my treatments right away--awesome surprise! You can't beat their lifetime guarantee! read more

The staff is so friendly and you can tell they actually care about their patients and make an effort to get to know them. It is a super clean place and great environment. The treatments are super effective and I'd recommend anyone who wanted to get unwanted hair lasered to come here! read more

I had a wonderful first time experience at Milan Laser. I was a bit nervous due this being my first time getting a laser treatment but the staff quickly calmed my nerves. Today was my first treatment for my bikini line, I'm excited to see the results after other treatments. read more

This place is amazing - they did a great job explaining everything beforehand and making sure I was comfortable. They were also really flexible with my crazy schedule! The fact that there is a guarantee on their work also made me more confident in spending my money. read more