I keep getting bills from them 3 months after my surgery. I was told the post-ops were covered in…read morethe initial cost of which I paid my portion up front. That wasn't the case. I was charged for another x-ray. Then I was scheduled for recurring PT. I went to two visits and had to pay $203 for the first and $187 for the second. I quit going due to the cost. Then a month later I get a bill for over $600 for the first PT visit. How can a patient know what to expect? It is unreasonable to be so off in their estimated cost. They had my insurance so I'm stunned they can't get the estimate even close.

I am very pleased to report the successful removal of my ganglion cyst from my left wrist. I had…read morefelt pain for months when I would try to do my floor exercises, turn a knob or the steering wheel. Prior to seeing Dr Jeremy Miles I had seen two other doctors who were afraid to remove the cyst because it was located on an artery. Dr Miles successfully surgically removed the cyst and now I am pain free when I do the tasks I mentioned earlier. Thanks to Dr Miles and his team! Teresa Howard

After one year of shoulder pain I contacted the office and was given a next day appointment with…read moreDr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience.

Very unprofessional and rude. This appears to be an older building. Not updated or very cleanread more

Dr Singh is bar none, the absolute best. I was in tears when I arrived . The next day,…read moredancing! I cant thank him enough. Very educated and professional. Thank you dr Singh. Kathy lutz

I can never get to anyone at the office when I call. Is there not a receptionist to answer phone…read morecalls. They never answer voice mail l.

I have been coming here for years. Can't believe I have never done a review. I do have an account…read moreon their "patient portal". This site does a good job of keeping up with all of the care you have had. I messaged through the portal that I needed to see my Dr and they got me in in 2 days time. It was quick and easy. I them received follow up texts and emails for verification purposes. When I arrived for my appt, check in was quick. They collected my co-pay and I was called back within 15 min. Everyone was friendly and professional. In the past, I have also done PT at this location. No complaints about that either. Just ask questions --- be sure you understand the process.

I was told that Sundays were only days they do MRIs at this location They didn't tell me other…read morelocation options. The machine they put me in was a torture chamber. I screamed bloody murder to let me out the 1st time so they adjust the foam airplane earplugs and put hard flat plastic panels on each ear. They slid me in again and again I was screaming screaming let me out. I was pulling up my head and body which I strained trying to get out. It was unbearable. The highest level sound a human can stand before it gets unbearable is 120 decibels and I swear mine was higher. My head was rattling, I couldn't hear my voice in the normal way when I was talking. All the muscles and bones were strained to the max. I have really loved EmergeOrtho but I am so traumatized I dont even want to go to the good machine which I had prior, at another of their locations, until the trauma and anxiety wear off. I ended up in an Urgent Care Center about thirty minutes later. My neck, head, shoulders, even abdomen were feeling like there had been stressed and strained. Also I was worried about my ears. At WakeMed Urgent Care they found no perforations in my ears. They treated my neck and sent me with a Rx for muscle Relaxers plus a strong lidocaine gel. I cancelled the appt I let them to go to the other location and backed out of that one. Too traumatized. My theory: the MRI Machine was from the 60's and the two people in there were clueless. To be fair and just, those two technicians should have to experience what I did. I want to know some things: why did the phone operator tell me I could only get an MRI on a Sunday? Bribery, side hustle ? I want to know the make and model of that machine, and when it should have been retired. I want the names of the technicians. And a good attorney. All names of attorneys are welcome. Only honest will be considered.

Used several types of care here and have had mixed results…read more Facilities are clean and new. Equipment is satisfactory. Team members are mostly excellent. Online Patient Portal is satisfactory.

Insurance confusion. Attempted to make appointment per my PCP but was told I was out of network…read more Called my insurance case-manager who said I AM in network. Took a week to get it worked out. Not sure if I want to be seen here.

Spinal pain clinic Was kept waiting months before had an…read moreMRI. TERRIBLE PAIN RUNYON Tried one procedure that didn't work said there was nothing else he could do for me gave me opiates Jude carr PA. Saw him briefly after Dr Runyon left more opiates and ordered a MRI up until then they didn't know what was wrong with me! I went to Drl Liu. I had researched online and found lots of other procedures I asked her if I could get an epidural and got one right away only got real results from her Take away: Don't wait in pain so long change doctors I had my spinal fusion procedure in August and found Dr Liu in January I had almost given up I asked her to do a procedure that I had found online an epidural and she did it right away and I'm waiting for it to kick in after months of extreme pain. I didn't have any pain before the surgery surgeon was doctor Crutcher If you're not getting results search online that's how I found the epidural Jude Carr just kind of brushed it off. Dr Liu was outstanding she gave me my epidural immediately Be your own advocate!

Dr. Schweitzer and Dr. Brown walk on water! They are the best! My mom's ankle was literally…read moreattached to her leg by one tiny bone and Dr. Schweitzer did a FABULOUS job. Just amazing. He encouraged me to call him at any time if I had questions. He actually returned a call while on a break during a lecture he was giving in San Diego!!!!!!! I felt horrible bcs I had a stupid little question but he reassured me it was fine. I love this guy. Dr. Chris Brown - I and my mother concur with his out of state patients who were in the waiting room - he is a miracle worker. He literally changes your life from one of misery and depression to one that is mobile, active, joyous and forward thinking. If you ask 10 MD's who they would send their parent to for spinal issues, they would all say Chris Brown. Karen weaver

Got a phone message today BEFORE MY APPOINTMENT that Flexogenix doesn't take…read more BCBS OF SC insurance! So Disappointed! They say they take the majority of insurance! Guess Not!

I heard about Flexogenics from a Co-worker who was very happy with his treatment…read more I made an Appt and got in pretty fast. last thurs I had my 1st shot in both my Knees, I dident notice any difference until 2 days later, So for the last 2 days my knees have hurt less, its been months since they felt this good, I go back today for my 2nd shot of 5 shots, I am really hoping this will give me my old knees back so I can restart exercising again, so Fat so Good, plus my Ins paid for it all

Everything at Emerge Ortho is first class. Dr. Gilbert is an outstanding caring, empathetic, good…read morelistener, demand for high quality and safety, first class hip and knee orthopedic surgeon. He is my angel, saviour, and model medical professional. The staff from front desk to checkout were friendly, well trained and professional. I had two hip replacements by Dr. Gilbert that significantly improved my quality of life and eliminated my severe pain.

From the owner: A board-certified and fellowship-trained orthopedic surgeon, Dr. Brett Gilbert specializes in…read moreminimally invasive and muscle-sparing hip and knee replacements, and a wide range of treatment options for hip and knee arthritis.

Just wanted to heap some praise upon Dr. Speer, Kelsey & Ken. To paraphrase Nathan Hale, "i regret…read morethat i have but 2 shoulders to give to your practice". Dr Speer operated on both (6/28/2023 & 5/30/2025) with assistance from Kelsey & Ken. Just wanted you to know that I played 3 matches as a goalkeeper in the Carolinas Cup soccer tournament in Winston-Salem this past weekend. Needless to say, I hit the ground many times and while the rest of me is sore, I had no issues with my repaired shoulders. Also want to give a shout out to Carla Pegram of Mission Physical Therapy in Wilson, NC who was responsible for whipping me back in shape to play. Thank you again folks!!

Dr. Speer has repaired both rotator cuff tears on both shoulders, repaired my torn biceps tendon,…read moreshaved off bone spurs, and took great care of me. His bedside manner is good.