After one year of shoulder pain I contacted the office and was given a next day appointment with Dr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience. read more

Very unprofessional and rude. This appears to be an older building. Not updated or very clean

I had back surgery in February with dr Idler! It was successful and this Doctor is awesome!

By the time I got to the Bone and Joint Surgery Clinic I was in a good deal of pain due to the immediate need for a hip replacement. The entire staff was welcoming and helpful. Dr. Burroughs immediately scheduled and performed the hip replacement. The surgery was flawless and the results have been such a blessing in my life and our family life. I can walk again and take part in family activities. The staff have been available to assist me with any questions or requests I have had. I overwhelmingly recommend The Bone and Joint Surgery Clinic to anyone needing assistance with your joint health. read more

Had a referral from my Neurologist to The Bone and Joint Surgery center. Waited approximately 3 weeks for the appointment. Get to their office and was told they didn't accept my insurance. And was treated as I did something wrong. It is the offices responsibility to verify a patients insurance before scheduling an appointment for a surgical consult. This place in my opinion is not running properly and made me have to wait another 4 weeks for my surgery. SHAME ON YOUR OFFICE. read more

Enjoyed Meeting the doctor and his staff. Very thorough exam, good explanation of symptoms and overall good in the office experience, BUT, don't try to reach the team afterward. NO response at all! Call after call and not once received a call back. Disappointe. read more

My husband had shoulder surgery in 2013 and spinal cord stimulator implant in July 2020. Highly recommend this clinic. Very helpful staff and professional. read more

Office visit was fine. The front office staff worked to resolve an insurance acceptance issue and were friendly and courteous. Time spent with the doctor was also good. I felt like he was in no rush to get me in and out. Very informative and answered my questions in language I understood. The follow up about a knee brace has been very slow. I am sure his nurse is very busy, maybe she needs an office staff who can assist her be more timely? read more

Dr Jamie Crowther, rock star extraordinaire! Ive had an ongoing issue that I went to Dr Crowther to check. I was highly recommended by a neighbor and Im glad I was able to see him on short notice. He did an assessment of what I needed, and helped get me scheduled in for the first step in the process. Hes a great people person Dr. Very professional and knows his craft. Ive had Drs throughout my life who are very skilled, but they also project that attitude. You dont get that with Dr Crowther. I highly recommend Dr Crowther and his practice. You can tell thru the reviews that the other Drs in this practice are top notch. read more

Dr Jones is the quintessential professional. I was able to easily make my appoint through their efficient staff and my wait time was minimal. The entire medical staff was quick and professional and I felt complete confidence in their ability to diagnose and treat my injury. I have referred many of my friends to this practice ans they have never been disappointed. There is no other place I would go if I had the choice. read more

Dr. Paul Burroughs is my hero!! The Raleigh Bone & Joint Surgery Clinic is the ONLY place to go for any type of orthopedic need. Dr. Burroughs has done surgery on both my knees 10 years apart. He performed surgery on my elderly Dad, now deceased, my sister, my nephew, my BFF, her hubs and my b~friend. They all rave a/b him as do I ~ he is the BEST!! Also, I need to mention their front desk lady, DAWN, who is extremely polite, efficient and a kind hearted soul. I will never go anywhere else!!!! read more

I was so apprehensive about having shoulder surgery. My labrum was torn completely off the bone and I had a partial rotator cuff tear. I went to Dr. Fred Benedict because I heard that he was the best shoulder guy. I was not disappointed! He did a fantastic arthroscopic surgery! he surpassed all my expectations. I am 3 months post op and expect 100% recovery. So glad I picked Dr. Benedict to do the surgery. Also, the staff at the Bone and Joint Surgery Clinic are very nice, compassionate, and professional! read more

I have been seen by Dr. Benedict for bone and joint problems over the last 12 years. With every surgery, I was far ahead with physical therapy post op in comparison to others at the same post op period. I found this practice to be very patient oriented, professional and caring. The only time I have had to wait for an appointment is if the surgeon was running late with surgery or an emergency. And, when the doctor is with you, he does not rush you, he listens and explains the options for treatment. As an RN, I HIGHLY recommend this practice and especially Dr. Benedict, who has tended to the orthopaedic needs I have had over the years! Sue Nordman read more

Dr. Fred Benedict performed an osteotomy on my left leg and a subsequent bone graft. I was an avid marathon runner and thought I would never run again. I am happy to say I ran 2 half marathons in the past month and never could have done so without the excellent care provided by Dr. Fred Benedict. The office staff has always been courteous and professional and his medical assistant Kimberly is very responsive. Thanks Bone & Joint! read more

I have used these doctors for over 10 years had knee replacement surgery and then followed up after injuries back problems and all orthopedic problems other than the doctors are wonderful read more

I was chasing pain for years. I had cortisone shots in my hip. When those did not work I had pain meds injected under xray. Those did not work. I was a prisoner to my insurance provider as far as which doctor(s) I was able to use. The last doctor I went to suggested Dr. Jones at The Bone and Joint Surgery Clinic but my insurance would not pay. I had to go to another doctor who told me it was not a hip problem but a back issue. I had nerve testing and 3 shots in my spine. When I changed jobs and was able to see Dr. Jones he reviewed my MRI and ordered another. Immediately he was able to see my HIP problem. It was significantly worse due to the delay. I was so happy that relief was in sight. He spoke regular English to a non-medical person. He does not have a big ego and makes you feel comfortable. read more

I have been having carpal tunnel-like symptoms and wanted to get a second opinion before proceeding with surgery to have this corrected from my original doctor. I was referrent to the Bone and Joint Surgery Clinic by a co-worker. I called to schedule the appointment and the lady making the appointment had asked why I was coming in, I told her and I came in for my time about 2 days later. I had to wait 45 minutes to even get called back in to the room (that's after the time my appointment was actually schedule for, add the additional 15 minutes that I was there before my scheduled time, and an hour of my day was wasted on nothing). Finally get called back, met with doctor Dr. Burroughs for about 10 minutes (at most). He told me himself that he doesn't specialize in this area (carpal tunnel type issues) and that I need to go back to my other doctor and that I should go ahead with the surgery because 'it couldn't hurt anything'. Oh, and then mentioned that if my original doctor couldn't help me, to come back and see him. Excuse me? That's why i'm here now. If you can't help me now, why would I come back? Anyways, I left very mad and confused as to what the heck just happened (literally, nothing!). I called Dr. Burroughs' billing person to talk about getting my $50 specialist co-pay back. She told me she would send Dr. Burroughs a message requesting this but it would take about a week before she heard back from him. 2.5 weeks later, I called and left a voicemail stating that if she couldn't help me, I'd like to speak with the office manager. A few hours later, this sweet and very polite (yeah right!) office manager calls me back. She sounds like she completely hates what she does and wants nothing to do with helping people. I"ve never been to an office where i felt that I left knowing more than the doctor or that I wanted to just cry out of frustration. I have never requested to get my $ back from any doctor for services they performed. I'm sorry though, nothing was done for me, he kept telling me to go to my original doctor, and I wasted an hour that i had to take off of work to go ther to wait for him, along with the time of the wasted consultation and the drive back to work. Needless to say, the office manager said that she can't refund my money because 'I took up a time slot that he could have seen someone else that would have paid". REALLY!? Way to show what your business is really about. Pathetic and worthless. Highly do not recommend! Horrible attitude and service. read more

I love the Bone and Joint Clinic. I have seen two of the doctors there and I could not be happier. The one I see is Dr. Fajgenbaum.He is fantastic. I have had knee surgery on one knee and knee replacement on the other. I had no problems and my healing process was so much better than some of my friends. Great place read more