Mollie has been cutting and highlighting my hair for 15 years. Every time is perfect and I feel…read moregreat coming out of there. Before Mollie I didn't have good hair experiences. And she is sweet and empathetic... always good to connect with the person who does your hair since it is a long, recurring process.

Khammy is great! Easy to talk to and makes a manicure fun!read more

For great laughs and incredibly SEXY hair, I have been Pam's client since 2012 when she was still…read moreat the Paul Mitchel School. I followed Pam not just for her skills and talent, but her ability to listen to my needs and wants, her magnificent ability to communicate what is the healthiest options for my hair and scalp, and above all Pam's self-assured confidence in every step she takes in coloring my hair. To that end, Pam is a breathe of fresh air. I look forward to every visit with Pam. She's the best friend everyone wishes for...she doesn't just come with an intuitive sense of customer service, but she seems to know exactly what each client needs. If you're the type of client that likes to sit and have Pam just get the job done without any funny business, Pam is your Hair Stylus. But for me Pam is so much more, she ensures I laugh the entire time, listens with empathy, draws out my inner child, and encourages me to play along! We have such an incredible time together that I think the hair comes out even better because of the happiness we have between us as long-term client and Hair Stylus. So if your looking for a diverse Stylus who intuitively reads people, listens to you, and meets your needs and wants with creativity--challenges--comfort, while guiding you down a path that you have laid out for your time, Pam is that incredible Hair Stylus! She will ensure you walk out of Pazzo Salon & Spa with an incredible since of serenity, peace, laughter, or whatever you were seeking for when you walked in, after two to three hours at the salon...and Pazzo Salon is the only place you will every find that kind of crazy happy joy that will allow you to walk out with stunning SEXY hair for men and women!

I have gone to jenny before for a few haircuts. And thought i would switch things up and color my…read morehair as I was going to be leaving town for a wedding and wanted a change. I scheduled an appointment for a light brown ombre in December. The cost of a "color" I was quoted for was $130. When I went to the appointment in January, days before we were leaving for a wedding. I go in to get my hair colored, I mentioned again I wanted a light brown ombre. We end up doing a bleach balayage for $130, with no color. Mind you I have close to almost black hair, so putting bleach on it makes it strawberry blonde to light dirty blonde. It was unevenly bleached, parts were red, parts were blonde, and then super dark roots, she used foils, so it looked blocky and spotty, like a amateur student tried bleaching my hair. So I paid $130 for bleach, no color, she didnt even tone it down to look less ridiculous and dramatic. The stylist did not mention that it was a 3 step process till after I messaged her telling her I was unsatisfied because it wasnt really brown it was orange and blonde. She also said we never consulted about color, well I never remember just consulting about a bleach job, considering I said light brown ombre a few times. So if it was a 3 step process why didnt she say that while I was in her chair? If it was a 3 step process why did she let me leave without scheduling an appointment for color or even mention  before we did anything that color was an EXTRA COST, because when I made the appointment for a light brown ombre in December she told me $130. If i knew it was going to just be for bleach, I wouldnt have let her touch my hair. I didnt know $130 means exclusively bleach. She said she would fix it for $60, then $50 for the "confusion". Not to mention I was being generous and gave her a $30 tip. I dont think there was any confusion, she failed to communicate these things and took advantage. We had to correct how bad and uneven it looked with box color the day after. I reached out to 2 of my buddies that are licensed stylists and they even said $130 for JUST BLEACH and NO COLOR sounds like a rip off. Not very customer service orientated. Word of mouth, will not be going here again. Be CAREFUL of who you let bleach dark hair.

I started taking the pellet upon some friends' advice because of being premenopausal. They all go…read moreto Sharon at MedSpa. She's really amazing, as is all the staff!!! When they say it's life-changing, they aren't kidding. I was having really bad brain-fog, tiredness and sleep issues, among other things. After two-weeks of my first insertion, I did not have those issues any more. I have been taking sleep-aid for several years now and since I have had the pellet, I no longer need it and have slept like a baby! I cannot begin to explain the difference it has made in my life this far! Women already go through enough, why deal with menopausal issues if you don't have to?! I highly recommend this location, the staff and the pellet!

I have gone twice for botox. The first time I waited a while for the provider, received the botox…read moreand it was fine. I didn't get any results from the botox but that's not their fault. Second time, saw a different provider for botox on a different area. She was super nice and helpful. It was the last day of their holiday sales and I had been wanting to get the Morpheus package, and it was at 50% off. So, I discussed that with the provider that would be doing the Morpheus treatments, and it seemed like a great idea. I then scheduled the three sessions with the front desk lady, and it was very difficult because my schedule is extremely all over the place and the providers schedule is pretty tight. When I was scheduling it, the front desk lady did not mention that anybody else would be able to provide the service, and did not provide options outside of this one provider. This was a Sunday, the next day I checked my schedule for work, and realized that I will be gone about 90% of the year, and I tried to make it work with scheduling through the scheduling options on the website. Nothing was working for me and times just did not align. So, realizing that because of my government job and the fact that I will be gone most of the year and potentially thereafter, I requested a refund since no services had been rendered. I was told I would get a call back, I did the next day. I was told that I could not receive a refund and that the package never expires and I can use it whenever. But, I know that it was almost $2000 just thrown away because I might not be able to actually use it due to my demanding job. So, the lady that I talked to said that she would call back or somebody else would after they spoke with the owner, and she did one or two days later. She called me again and said the same exact thing that she had said previously, when I asked if she could provide me with the policy that strictly states that I could not receive a refund for packages purchased, she stated that she cannot do that and does not have that. She said she would ask the owner to send an email. I got pretty frustrated because I've been called multiple times on something that should be a simple matter. She continued to interrupt me on the phone, and I got pretty angry. She then said that we clearly are not going to reach an agreement on this, and she will have somebody else call me back. I then told her that I would either like my refund for the service that has not been rendered or I would like clear and distinct policy that was made or shown prior to me purchasing the package stating I cannot receive a refund. I then hung up. Her name is Jackie. Honestly, this was terrible customer service, a service was not rendered and I said I cannot receive any treatments or schedule due to military obligations, but was met with arguments from the staff stating that I will be able to use it and fit it in my schedule, even if it is two years from now and that's basically it. Definitely will not be going back, and they wanted me to come back and use that almost $2000 on other services as if I would feel comfortable enough receiving anything from them after that.

I go in to see Giselle and she is INCREDIBLE! Everyone here is so nice. Highly recommendread more

I've been going here for years on and off but sadly I will NOT be coming back. I planned to make an…read moreappointment for a few things, called when they weren't open and then when they were open I got a call from a MALE receptionist. NO name stated of his, no normal phone etiquette before asking about appointments--he just immediately asked if I would be scheduling a BRAZILIAN. Practically threw up in my mouth, I was just immediately so uncomfortable and grossed out. Will be finding somewhere else to go to, expeditiously!! EDIT: Thank you for the additional information that wasn't known to me when I made the original comment. I've never had a bad experience at the business in the past, and I reacted in the immediate shock of the encounter. Over the years, TWB had become a space where I felt safe, particularly because my experiences there had always been with women. I've had traumatic experiences in the past that have led me to intentionally seek out women-only spaces whenever possible, which is why this interaction affected me so strongly. With the additional context, I recognize that my original characterization was stronger than warranted and understand now that the questions were part of the business's standard process. In hindsight, I think there was a misunderstanding on both sides of the encounter. I appreciate the clarification and have reconsidered my initial assessment, which is reflected in my updated review.

I love coming to Kelly. She is a one stop shop. I love her tans, and waxing. She has great hand for…read morewaxing and I know cause I have been getting waxed for years. From eyes brows to Brazilian. She is great. Her facials are top notched. There at easy parking in front and the building is a sweet Victorian home. You will love coming here!

I love love my lashes! Kelly is so professional and has an amazing personality to match! Her studio…read moreis very comfortable and I can't say enough great things! Can't wait for my lash fill!

Unfortunately I did not have the best experience with them for my wedding. I did a hair trial,…read moretwice, and never liked the up do. I ended up on the day of my wedding just to do my hair down and curled as I was never satisfied or happy with the up do during the trial and I was nervous that I wouldn't like it. All of my bridesmaids ended up doing their hair down and curled as well but one of them. She ended up taking her up do down and redoing it as she was not happy with it. Fortunately she's a hair stylist and was able to do something on her own. I was moderately satisfied with the curls in my hair and my bridesmaids. TBH I think I could have just done it myself and not paid what I had paid

Vanessa exceeded my expectations on my bridal hair and makeup! It was perfect and I couldn't have…read morebeen more happy with the way it turned out! She is very friendly and professional, fun to work with, and flexible during the wedding morning chaos. She stayed extra to make sure everyone got done what they wanted done! I will be recommending Captivate and Vanessa to everyone looking for wedding beauty services!

Maria is awesome!!! This was my first set of lash extensions EVER and she did amazing!! Gave me Soo…read moremuch confidence!! The vibe and energy is so welcoming and I definitely will be coming back!! Love her

From the owner: My goal as a lash artist is to apply beautiful lash extentions so that you feel super confident and…read moreready to take on the world the minute you wake up.

I stopped in this nail salon today, very close to home, and asked what the absolute most…read moreinexpensive way to get a full set was...I used to get dip, but it's so expensive lately. She had already been rude when I walked in and didn't blink while telling me it would be $65-70!!! What the? My fill for dip with takeoff is $50! I need LA prices to just get my nails done once and make it through tough times without my hands falling apart. DO NOT give this place your business! RUDE!

They advertise military discount for active duty personnel. When I asked for the 10%, I was…read moreinformed my CAC (Common access card) must stay active duty. I find that fascinating because a military ID does not say active duty, it will say uniform services. The woman that assisted informed me that they cannot give me the discount due to it, not saying active duty, but as a civilian, she did not know what she was speaking of. It would be wise to educated the business before trying to disagree with a military member. This is unfortunate because everything else was great.