In all my interactions with Aida Morgan she has proven to be a highly knowledgeable and…read moreconscientious agent. It's clear that she takes customer service VERY seriously. She constantly goes the extra mile to see that her customers' interests are attended to, and patiently answers all questions. In addition to this, I know her to be continually staying on top of her partners' products and offerings, as well as all the necessary regulations and parameters needed to administer a variety of accounts. I cannot imagine trusting anyone else with my insurance needs.

I am from out-of-state, and needed renters insurance for my daughter's off campus apartment. Aida…read moreMorgan was very, VERY helpful. Very polite and friendly, and very knowledgeable. The quoted rate seemed good, but I did not get competitive quotes to compare. I did not shop around since her help and service was stellar.

I opened a renter's insurance policy with State Farm through David in 2017. My policy was cancelled…read morewithout notice- I only found out that I was no longer insured when I logged onto my account today to update my address. I never received a notification via email or post. I called to ask what happened to my policy and was told it was cancelled late last year because I made a claim over TWO YEARS prior. Having coverage for claims is literally the purpose for having insurance. If you plan on using your policy for its intended purpose, expect to be unceremoniously axed 2 years later with no explanation or notification. I will say that the process was easy when we had to make a claim due to theft, but I'm extremely disappointed that they cancelled our policy because we dared to actually use it.

David has been my agent for nearly five years and has provided exceptional service on my motorcycle…read morecoverage. He is also friendly and responsive with questions and was recently able quickly turn around a renters insurance policy that I needed for my landlord.

I have been a customer of Kerxton Insurance Agency since 2007. They were a referral from my…read moremortgage broker. Since then, they have provided me with excellent service for both my home and auto policies. They are always responsive and have provide me with support whenever I have requested additional information about my policies. Thanks! You are all the best. I would definitely recommend them to anyone seeing insurance in the DMV area.

Anne Susa is the reason I love my insurance company. She is helpful, available and friendly. I…read morewould look no further because of the customer service I receive. Confident they take care of my family.

Unbelievably awful experience with Ina Mata and team here trying to set up auto insurance after…read morebeing a State Farm customer for over 10 years. It started with her charging my credit card without my consent and when I brought this up, she did not see a problem with this. This was followed by finding out my birthdate and SSN were incorrectly entered, resulting in hours on the phone with State Farm headquarters to correct the issue and change agents. Do yourself a favor and avoid this office. There are plenty of other options.

Such a great service. Allan has been helping all my friends from the Brazilian community . Thank…read moreyou so much .

Did an amazing job with changing my policy! Did his job with the upmost care! Made sure I had…read moreeverything I needed to be on my policy!

Worst insurance agent I've ever had…read more * He entered my property address wrong in the system, so for the entire time I had that rental property insurance, I wasn't sure whether or not claims would actually be covered. He assured me it was just an insignificant error that wouldn't affect things, and he would correct it, but he never did. * When I sold my home and no longer needed insurance, I contacted him to cancel. HE NEVER RESPONDED. Ever. I tried emailing him over the State Farm system multiple times. No response. Called him; no answer, no response to my multiple voicemails. When I contacted State Farm corporate to complain and ask to cancel my insurance, all they could do was direct me to contact my agent to cancel. That agent was Casey Whitmarsh who never responded to my many cancelation requests!! I ultimately had to use the online system to switch to a different agent so that SHE could cancel my account. I've never been so frustrated. * My car lease ended and I got insurance on my new car from Progressive, which offered a MUCH better price (like half the cost). I called Casey Whitmarsh to cancel. Yeah, guess what. No response. I had to send a certified letter to State Farm corporate to direct them to cancel. Casey was friendly when I first set up service. He got me some "discounts" by having me sign up for multiple kinds of insurance. But something was always a little bit off about the guy. He would talk my ear off like we were buddies; we're not buddies, dude. I just want cheap car insurance. I don't want to be pals. It took forever to get off the phone with him. It's ironic that years later, I would do anything for Casey to actually pick up the phone when I *wanted* to talk to him. Horrible, horrible, horrible. For the love of god, stay away from Casey Whitmarsh!

Joe was very helpful and knowledgeable. He provided me with home and auto insurance quotes and…read moreended up helping with life insurance as well. It was a pleasure working with him!

Be very careful with Stover I would not trust them. I build relationships with trust I have 12…read morerental properties and they are not trustworthy. I needed an electric panel inspection I offered to pay for it and they said no it is on us. The inspection company they use then contacted me and I called them back to set a time. The person on the phone was the opposite of customer friendly she immediately hung up the phone on me. Please be careful with Amanda Millington Independent Contractor 979-215-0602.

Terrible service. I've dealt with this insurance agency a few times over the phone and I swear it…read moreboils my anger when I talk to them. Do you need to understand that you are a customer-based company? You may need to train or get someone else to answer questions. This guy likes to talk over you, and not listening. LAZY, RUDE, and incompetent.

I have been working with Logan on auto & home insurance policies. His customer service has been…read moregreat throughout several changes we made during the process & we will be saving money on both policies. He has given some good advice on how to arrange the policies with kids in college and multiple vehicles. I am very happy with his service. I recommend Dulles Insurance!

Wow! I am blown away by the support that I received from Logan. It turned out that due to several…read moreclaims being been made on our homeowners insurance, it would not be wise for me to switch my auto insurance over to a less expensive auto insurance company. This was despite all of the efforts that Logan had already gone to on my behalf to offer to me less expensive auto insurance. He counseled me that it would be better for me to wait a couple of years to have some excessive claims drop off of my homeowners insurance (that my auto insurance was bundled with), before I consider making any changes. As I recently lost my husband and I am taking over such matters, I did not really understand how important it is not to make a claim on our homeowners insurance, lightly. He gave me some advice about how I might be able to secure my company's faith in me, at this point, so that I would be someone they trust to continue insuring me. I cannot tell you how important this is to me, as I am only living off of beneficiary money, at this point. I cannot afford being considered high risk, simply due to ignorance about the process of making claims. Learning that being canceled on my homeowners insurance is a potential that I might be able to avoid is all because of the education that Logan gave me about such matters. Truly fiduciary service! I am so very grateful for his heart for my safety. Thank you, Logan!