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Mildred Santorufo, DO

5.0 (1 review)

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12 years ago

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WellStar Medical Group Kennestone OB/GYN

WellStar Medical Group Kennestone OB/GYN

3.0(2 reviews)
0.5 mi

I have never had an issue with the clinical staff at this establishment. The billing has always…read morebeen tricky and confusing. When I was younger, my insurance was through my mother's Wellstar employee plan. However, we would still have issues with the insurance billing and have to contact the office. Again, the clinical staff is wonderful and has always made me feel at ease each appointment I have had. The billing can be a bit of a headache just fyi.

My experience was alright. When I scheduled my appointment over the phone I noticed the girl I…read morescheduled it with was a bit rude but ended up forgetting about this. 1 month later I go to my appointment and checked in with Alison. She is very rude and she spoke with an unprofessional, nearly berating tone. I was trying to be as polite as possible, unsure where her aggressive nature was coming from. When I sat down to wait for my appt I noticed she was speaking in the same manner with everyone who checked in. She is extremely unfriendly and honestly I was not too pleased after this, I just wanted to get my appointment over with to leave this hostile atmosphere she created. Maybe she was having a bad day, but that's no excuse. I also realized she was the one i spoke to initially when setting my appointment and I realized this must be how she always is with patients. Check-in is the FIRST and most important impression for businesses. It sets the tone for the whole appointment. They really should have someone who's friendly working up there, or heck just not outright rude. Aside from from of that, Dr. Dobbins and her MA were great. During check out, Arielle, I believe was her name, was pleasant as well. Other than Alison, my experience was great. Would be a 5 star review if it wasn't for her.

Sharmilla Ramprasad, MD

Sharmilla Ramprasad, MD

3.8(4 reviews)
4.2 mi

I just finished talking with someone at the clinic. I called…read moreon 12/27/2019 at 8:50 am. The lady was EXTREMELY rude and condescending when all i was doing was asking questions regarding my kid, who is a patient. She kept sighing and talking to me like i was mentally challenged or stupid. It was a really awful experience. Lady, if you hate your job, if your personal life lowkey sucks, if you are underpaid and overworked in your opinion, or resentful for whatever reason, please don't show up at work or take it out on clients. She definitely shouldn't be handling clients with that attitude. She hung up on me. I have read the reviews on google and a lot of people complained about the staff being rude. I guess i should not be surprised then. It seems like the physician does not mind his staff members being rude. It says a lot.

My Doctor Rocks!!!!…read more Dr. Ramprasad takes good care of me, and she has the best staff around! I trust her completely, she has help be overcome a few difficult obstacles recently and she continues to encourage me. She has great bedside manners and she is always polite. The staff at Creekside Medical clinic are always in good spirit. Jackie is the sweetest, I'm always greeted with a smile and asked how my day is going. The place is always clean and comfortable and they don't keep you sitting there all day. Dr. Ramprasad is good about following up with you the next day about any blood work or ultrasounds done. I was really surprise to hear from her so soon on my first visit. I'm sure she will be apart of my life as long as we both reside In the Ga area. :)

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Sharmilla Ramprasad, MD - Clean Rooms

Clean Rooms

Sharmilla Ramprasad, MD - Waiting area, always clean

Waiting area, always clean

Sharmilla Ramprasad, MD

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Mildred Santorufo, DO - physicians - Updated July 2026

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