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    Sharmilla Ramprasad, MD

    3.8 (4 reviews)
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    Peachtree Immediate Care - Acworth - Peachtree Immediate Care - Acworth waiting room

    Peachtree Immediate Care - Acworth

    2.1(51 reviews)
    2.2 mi

    Visited last week due to flu like symptoms…read more My first visit and will go back again. The waiting area was nice and my wait was minimum. Office staff was friendly and the doctor saw me very quickly. I was in and out in less than an hour.

    Regarding attempted assault from staff…read more On September 7th, I visited this facility due to severe back pain from a herniated disc. After a 10-hour car ride in excruciating pain, I came in hoping to receive relief in the form of muscle relaxers or a steroid injection. Unfortunately, I was told I could not be seen because of a $400 balance from a prior visit. This balance was the result of my insurance being billed incorrectly, as the facility had changed my insurance information without my knowledge. My husband, understandably upset after watching me suffer for hours, asked to speak with a supervisor but was told no. He did come across as aggravated, which I acknowledged, and I reassured him that it was not the staff's fault, it's their policy, and that I would resolve the billing issue so we could return the next day. At that point, he calmed down. Before leaving, he asked the front desk staff if they could print the last five invoices. Instead of assisting, the staff member snapped back, insisting he say "please" before helping. To demand that in front of me while I was visibly in severe pain felt unnecessary and unprofessional. My husband then said "please," though clearly frustrated. I spoke up, pointing out that he had asked nicely. The staff member responded, "I wasn't raised like that." When I repeated back & forth with him that my husband had not been rude, the staff member suddenly yelled, "B****, PLEASE." At that point, he jumped up from his chair aggressively, yelling and appearing as though he might come over the counter. His coworker immediately intervened and pulled him down the hallway as he continued cursing and shouting. Out of reaction, I reacted loudly in self-defense. Instead of addressing the staff member's behavior, another employee threatened to call the police on me. We contacted the police ourselves and filed a report. The facility filed a restraining order on us. I left the facility exhausted, still in severe pain, and shaken by what happened. While I admit we were not the easiest patients given the circumstances, we still didn't use derogatory language prior to attempted assault, we weren't overly aggressive just frustrated, nothing could possibly justify a medical staff member calling a patient derogatory names, shouting, and behaving aggressively. The fact that this conduct was not immediately addressed on-site is extremely concerning and unprofessional.

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    Sharmilla Ramprasad, MD - familydr - Updated June 2026

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