I was having trouble getting answers on a claim from Cleo Meyers office given I was in a hit and…read morerun and finally wrote a review thinking maybe that would catch someone's eye. Each time I called they connected me to a claims department that couldn't answer questions about my specific case when my car was hit by a commercial truck and I was out of state at the time. The Atlanta police were more helpful. She called me upon seeing the review and told me, among other things, that she'd been in business 30 years and had no negative reviews. She thinks a lot of herself and made that clear. She also said something like she was going to yell at her team for not answering my questions. Yikes. Maybe Cleo and State Farm run a great business. Good for them. It sounds to me like she lacks empathy. I'm unimpressed. My family has been State Farm customers since the 1970s.

Very shady business! I had worker's comp policy with them for years, then I decided to close my…read more business. They would not accept my cancellation at the end of my policy and sold my policy to a collection agency. They are horrible, but report this to the BBB for the actions. Enough people reporting them will stop this. I imagine they did this bc they're in the red.

Unfortunately, this is an agency is unresponsive and inconsistent. They clearly aren't looking out…read morefor my best interest and aren't a help to me at all. Simply taking my commissions for all of my policies, and offering no other value. I am actively looking for a new agency as I've been a customer of Stallings for many years and yet I can't get a return call, a return text, or return email any timely manner. My homeowners insurance premium has gone up by several hundreds of dollars. I tried to get answers and they kept saying they would review my policies but no one ever has. They've been too busy and has switched me to different agents over and over. When I have an issue or claim to file, I guess I'm simply on my own. Which I have been handling on my own so literally what's the point. I guess my business is not important to this firm, which is great I'm happy to take it elsewhere. I've literally had trouble getting responses from them every time I needed something. So at this point, I will cut my losses and send my commissions to another agency who actually values my business. Hopefully when you consider working with them, make sure you are someone they are willing to respect and work with. I'm clearly not their type of customer. I have refrained from posting a review about your company for YEARS. And I have all of the texts, receipts, emails, etc. And would be happy to share all the details on a full blog post about this farce of an agency. Your reply is a clear attempt to gaslight and appear to be reputable and competient. When in FACT, each interaction with your agency has been painful!!! What exactly are you here for? When I needed to add a new car to my policy, it took me FIVE attempts to hear back. When I asked to get my home owner's policy reviewed, YOUR agency scheduled an appointment but NEVER called. The woman said she got busy but never rescheduled. I HAVE THE EMAILS, so don't pretend! You are a farce. You spend time pounding on the makeup and running after new clients instead of servicing existing clients. CHECK my emails to your agency. HOW many??? How many have I sent, asking for a simply response to simple questions?? But you are unresponsive. Why don't you contact me to get me out of any future dealings with your firm. Take YOUR name off of all of my policies.

Crystal was my agent and the service was excellent! I've never used an agency before and this…read moreexperience was very positive!

I had the best phone call experience of my life with Danny Barracliff. I was paying $350 a month. I…read moreAM NOW PAYING $190 A MONTH. Everything was explained, he treated me with such kindness and went out of his way to help me, even though I had a million questions. Danny is down to earth, realistic, and genuinely laughed when I made dumb car puns. I am converting everyone I know to State Farm, and pointing them to Danny. If State Farm is a good neighbour, Danny makes the best neighbour.

I've been with Dan Barracliff and State Farm since 1997. I've never want to go anywhere else. His…read morerepresentatives and staff have become more like family and they provide excellent service. simply, some of the best in the business! I highly recommend the Dan Barracliff, State Farm agency!

I am furious with Anthony Craig Perry. I set my account up with him. He made statements that he…read morecouldn't uphold. Stated the company would clean all three of my credit scores. Covid hits and I'm told things are moving slower. I completely understood. The next thing I hear is that they want an additional $300 to continue the work that I'd already paid them for. I call him and get no response. I text him and get no response. I call again and he finally answers. I explained about them asking for additional money and he says it's a mistake on their part and that he will handle it. Say I should hear from someone about continuing the work I paid for. I never heard back. I've since texted him and called, left voicemail message and I still haven't heard from him. They scam honest hard working people out of their money with promises they can't keep. I just want them to complete what I paid for. Sad that people can't be trusted. Not a good way to run a business. Next step for me is contacting the BBB. I would give them negative stars, but that's not an option.

Kristina helped me out. She's great. Definitely took me from the bad place my score was. She's has…read moregreat communication skills and she kept me in the loop for what needed to be done!

I have been with State Farm as long as I can remember. The…read morereason I specifically stayed with State Farm is because of Darlene Crews. I have unfortunately needed to make a claim for a car wreck (all were not my fault except for one ga) several times throughout my life, and each and every time she has been immediately available to me and lead me through the process seamlessly. Additionally, she explained & offered other services to me that she knew I needed, such as life insurance, and at times renters insurance, all of which I'm grateful to have. It's rare to find somebody in the insurance business that's so dedicated to personal relationships, but with Darlene, you will find personal service and tons of knowledge & experience! She is incredibly thorough- it may not be their slogan but I assure you you'll be in good hands with Darlene!

I have been a client for over 10 years. The staff is always very professional and efficient. Every…read moreyear I receive a birthday card and a birthday phone call. They never cease to amaze me with the thoughtful things they do. This agency definitely goes above and beyond!

After being turned down elsewhere for my business loan, they were able to get my deal approved and…read morefunded even though terms because of my credit utilization could have been better they got best deal based on my current business need . The process was smooth, communication was great, and they stayed with me every step of the way.

Great agent helped me save so much money I switched from my old insurance thinking State Farm would…read morebe high but it wasn't and that's why I switched

This is the worst State Farm agent around. A ton of back and forth, taking 3 months to get my info…read moreentered correctly every time. New CC number? Took 3 months (and 3 phone calls) to get the new one on file. Moved? Took 3 months (and 3 phone calls) to get my new address input correctly. At one point, I drove around with no insurance for a while bc they didn't fill out my info fully. What a joke of a agent. Oh, and I NEVER once talked to Ben Raymond in the phone. If this is your agent, good luck! You'll need it.