Alex and Alena are the new owners of Waggs-and-Woofs in Stillwater, and they have proved to be a…read moregodsend to us. Like many dog "parents," we hate leaving our dogs when we go away. We had a person who would stay in the house for several years with them. However, she retired, so we were left trying other boarding facilities. Our pups always came how smelling awful from the stark conditions in which they were boarded. Our new pups have only been boarded at one other place, which we did not care for, so based on a recommendation from our niece, we called Alex and Alena for boarding for our recent vacation. It turned out to be the best call ever. They are the new owners who recently took over the operation, which is fantastic. We were escorted on a tour of the facilities and blown away. A huge play area where they provide daycare and dogs can mingle. Boarding accommodations are excellent, with beds and exceptionally clean, climate control, and even ceiling fans. You would never know they had been boarded when we picked them up. They were clean and didn't have that boarded odor. The best part for us is that the operation is at their home. Unlike other places, they don't lock up and leave the pups overnight. They are there! They play, walk, and care for the dogs every day. They are truly caring and amazing people. We wish them many years of success and look forward to boarding with them whenever we leave. In fact, we already booked our next visit. In our opinion, there are not enough stars in the universe to award them with!

Really nice and clean place for fur babies. I fully recommend!read more

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

Highest praise for Nancy's services. Nancy is a caring and…read morededicated dog walker/pet sitter. She loves all the animals she cares for, is highly responsible, shows up as scheduled, and brings back a tired, happy pooch. Checkout her Facebook page to see photos of all the happy dogs and Nancy. She is a delight to know and work with. Our dog, Lucy, loves her.

From the owner: Dog walking, In your house pet sitting, feeding, watering, play visits, training, and special…read morerequests. Appointments Available for Booking on Facebook (Fancy Nancy's Pet Services) or via Email.

James is incredible. We sent our 7 month puppy to James for four weeks last year. We were, and…read morecontinue to be, so happy that we did. She did not have any problems (and continues to be a wonderful dog and that's probably because we sent her to James). She had basic commands down. After James, she became excellent at multiple commands. She would sit at her bowl for hours if you don't release her (by verbal command). You can leave her with steak in the next room and won't eat it if you don't release her. You get the picture - James knows what he is doing and will set you, and your pup, up for success. He was very thorough in explaining what to expect and how to continue her training at home. We could not be happier. Our pup is also happy, and she loved James. When we brought her back for boarding a couple nights she couldn't wait to hang out with James. We had to save up to send her, and it was worth every penny. We would do it again. Highly, highly recommend. For any pup!

We got a deaf Miniature Bull Terrier @ 13 weeks old that after 6 months, seemed hopless to train,…read morejust basic commands. As a last ditch effort we called James @ Empire K-9 2.5 hrs away from our home. After 5 weeks of training with Ross he was transformed into the best dog we have seen anywhere. James spent a whole day with myself and my whole family to train us on how to handle and communicate with our new family member. Here we are over a year later and if we call James with a question he is quick to respond back with a helpfull answer. When we need to board Ross we drive him down to James @ Empire K9 2.5 hours away because he is the only one we trust with our Ross. Thank you James for this gift of being able to communicate with our deaf dog, you have no idea how much joy this little Miniature Bull Terrier bring to our family now.

I feel so lucky to have found Mary. Not only is she a great pet sitter in general, she knows…read morerabbits. It is hard to find someone who even works with small pets, let alone has a solid understanding of them. On our first meet and greet, she came right in and sat down on the floor with my bunny. He greeted her immediately! Mary has helped me out during long stretches of time and also when I had to be out of town for a day while my bunny needed meds. She stopped in to make sure she knew how to administer them before I went. Mary is a delight. She's very communicative and flexible. She loves animals and they love her. And she knows what she's doing. I recommend her to everyone!

From the owner: We provide quality pet care in your home. You can trust that they're in good hands because we…read moreprefer pets to people!

I cannot recommend this Kennel enough! Everyone there is so kind and caring for my 2 pups Tank and…read moreTucker! MY babies always come home tuckered out and Happy!! They are good at following my dogs strict diets! They take them out for walks during their stay! Everyone there takes the time to get to know each dog and their personalities. Every time we come back, I don't have to remind them of anything, and they are always welcoming to the pups return. The facilities are very Clean and even have A/C to keep them cool during this crazy heat lately! We have been coming here for years and this is the only place I TRUST to watch my babies while I am away!

Let dogs alone most of the day barking and disturbing neighbors......Please do more research for…read moreyour fur baby...excessive barking Very Bad for your dogs health!!!! Causes strain on their voice box, immunity system, stress, anxiety, and more...