We got a hole in our tire on Labor Fay while camping, and Wayne happened to be in his garage…read moreworking on his own car, despite being closed for the holiday. Not only did he plug the tire for us, he and his wife made us feel very welcome, and we even got to meet their lovely dog! I only wished we lived closer, so we could give them more of our business!

Duchniks became our savior when our car broke down and we had to have it towed all the way home to…read moreNY State.

Saving grace! Stuck on the side of the highway with a flat and Dan was there to load us all up in…read moreless than 15 minutes. Tow trucks were very nice and clean. Once we got to the shop he had a new tire on for us in under 10 minutes and then we were on our way. Thank you again!!

They really helped us out when we were in a bind. Of course it was after 5 pm when we called but it…read moredidn't matter they came right out and worked till well after dark to get us fixed up. He truly went above and beyond!

my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

I had to have my vehicle inspected and re-registered to me after my father's death. They have a…read moreplace to go to get the title transfer right down the road. They gave me time to be there within 15 minutes I was being taken care of the owner is very nice. Felt like I was talking to someone from my family so comfortable.

They got to my location like 15 minutes after the call, wayyy sooner than I was expecting and…read moresooner than what they said their eta was probably going to be! Nice guys and even came back to drop the water bottle off that I left in their truck! 5 stars

I meant to do this review a while ago. I called Brayers to tow a vehicle from Mehoopany to Moscow…read more They were friendly and professional. I sent them a photo so they could assess what kind of equipment they needed. The vehicle had been sitting for a long time. They got back with me in a timely manner and we agreed on a time. I called other places and some would not even consider it and others did not take the time to give a thought out estimate. They seemed hurried and just through out a number even though this was a follow up phone call. Brayer's took the time to assess and give a solid price. They had the best price and was more professional than the others I have contacted. I want to thank them for a job well done! Mary H

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

After a severe accident state police had my car towed. Chris's auto rather than take a completely…read moretotaled car to the home 1 street away or even to a junk yard they took to their auto repair shop knowing it was totaled it had rolled about 4 times. After being released from the hospital it took several calls to reach them due to their voicemail is not set up, they tell me to empty and retrieve my car I owe them $800 for towing and storage of 2 days. And will add $65 each additional day

We moved here from NJ and found Chris's up the road. They have been awesome!! Friendly, honest and…read morewe have not had to look anywhere else. From the small repair to the extensive-Chris, Mike and Helen have taken care of us exceptionally well. Great people,great service!!

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.