Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

After a careful review of several available residences in the area, selecting Friendship Village…read moreproved to be the very best choice we could have made. Every service delivers more than advertised, and residents' comfort guides every administrative decision. The facility is doing the very best they can under the difficult circumstances of multiple constructions, but the coming year will see many improvements and even better delivery of services. The location, next to Faust park, couldn't be better.

Have a loved one who is a Memory Care resident there. She was celebrating her 90th birthday. The…read morefacility has a small, private room for celebrations. Will seat about 12 comfortably. Fridge and microwave close by. Family has been very satisfied with the care there. Place is clean. Have to check in on electronic machine and check out when you leave.

I wouldn't leave my worst enemy at this facility. The staff is lazy, unprofessional and constantly…read morechanging. They would be better off working at McDonalds than caring for people's loved ones. We were given the biggest "sales pitch" and fell for it at the expense of my parent's health and now quality of life. If this were a place caring for children people would be outraged...it's so sad the same cannot be said about the elderly.

Just amazing! This is the place to recuperate! The staff is attentive and kind. The food is always…read morevery tasty and there's a great selection, too. Very easy to request changes.

My mom lived here for a number of years and it was fine until she had a stroke and required more…read morecare. In the year that followed, Mom sustained a broken shoulder, a severe skin tear due to a careless transfer, severe head and facial bruising from falling from her wheelchair. The last four days of my mom's life were especially traumatic due to neglectful hospice "care." My brother and I continually alerted staff to her discomfort and agony as she moaned and writhed in bed. It wasn't until we demanded a different nurse who got Mom comfortable - she died four hours later.

This is now called The Grande and is anything but Grande. Moved my 92 year old mother in 2 weeks…read moreago and it has been anything but smooth. No one has cleaned her apartment yet, no one has come to give her a shower, luckily she can do it herself, laundry was done once only because she kept asking. They have messed up her medication daily. They don't come when she calls for help and if they do, its an hour later. They are so short staffed I don't think they can do anything but try to get the medication out and feed them. The food has been ok so far and the activities director is fantastic. Front desk people are all wonderful also. Considering moving her soon if things don't improve ASAP.

My mom loves living at Mason Pointe. She enjoys the people, food, activities, garage parking and…read moreher apartment.

From the owner: Lutheran Senior Services welcomes Mason Pointe to our family of excellence. Known for quality and…read morevalue, Lutheran Senior Services has a history of serving with compassion that dates back more than 155 years. Now Mason Pointe is part of our tradition, conveniently located in the heart of St. Louis County. Life at Mason Pointe is filled with endless opportunities for fun and friendship, all within reach of an array of health care options. And, if your needs should change, each level of service offers a full range of amenities. Surrounded by warm, friendly neighbors and a caring, professional staff, you're sure to feel right at home. Come join us where value and peace of mind are part of everyday living. Call 314.392.6363 or email us to learn more!

Quality of care has declined as they have a large turnover of staff and only a few nurses really…read moreshow compassion and caring for their residence

Let's start with the nursing staff. Being that I just had surgery and could barely move for the…read morefirst week and a half. They were not very cheerful about having to help me and made me feel like a burden. The food is another subject, it was dismal And barely edible some nights. The Physical Therapy people were excellent and caring and truly were interested in making a difference and I would give them five stars. I hope I never have to return to this facility again and I can't believe St. Luke's has their name associated with this facility. I hear all of the other options out there are about the same or worse and it does not say very much for the healthcare system in our country. It is quite sad and very depressing if any of us should have to be long care residence in these facilities

My mom lived here until recently. She had bad experiences at another facility but really enjoyed…read moreliving at Garden Villas. The apartments are large and maintained for a 1970s building. The staff is fantastic. She had good care of her medications, checking on her, laundry and cleaning. I am very pleased.

We just lost Mom. She lived at GVW for 3 years, and she loved everything about the place. They are…read morethe most compassionate folks around, and they treated Mom and this crazy family with kindness and respect. Our family is grateful

Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

Mother broke her leg and thought she would get the proper care at Brooking Park. The place is…read moreclean and rooms are comfortable and food is good. The nursing staff is terribly aparently understaffed. They do not respond to the buzzer for assistance to go to the bathroom or any needs. If you are self sufficient, nice place but if you need anything you are on your own. Mother had to get out of bed by herself because no one would respond. Luckly she did not fall. Nurse told her they were understaff and response time would not improve. We got mother out of there as fast as wee could.