I bought a tv online. Got my call 3 days before my delivery got my three hour window on the 24 of…read moreNovember. Was supposed to be delivered on the 27 of November. Was confirmed for that day . Woke up this morning check the bestbuy app . They switched my delivery date to dec 4th without telling me. I took a day off work to be home for them . Now im out a days pay . Never spending a dime there ever again. Shit service. They told me I can cancel my order wait up to 2 weeks for my money back. Then told me id have to buy another one and pay again even though I already paid for the tv . Definitely not going back there ever .

While product knowledge is usually satisfactory, they are known for passing the responsibility in…read moreterms of refunds to the call centre at 1888-433-5778 and cite "privacy" as the reason when there real reason is their lack of initiative. Prices are also too high for cheap electronics that burn out after 2 years that they try to push you to purchase warranty on. So do a better job at fulfilling what you say and improve your job performance. 1/10 so far.