We had tried family counseling in the past with mixed success. Lately our home life has been awful…read moremainly because our youngest teen has a host of emotional issues she is dealing with which has affected us all. We are unhappy. We decided to give family counseling another go although our youngest teen I mentioned was against it. The counselor "N"was almost 15 minutes late and provided neither an apology or excuse. My other teen said she was probably reviewing our file and prepping for our session but when we finally got started N was clueless as to why we were there. Wouldn't they ask these questions before the first session? It's not so much what she said but her attitude that made us feel we were not clients but instead an inconvenience or an annoyance. She kept looking at a clock and seemed to be in a hurry to wrap up the session well before our hour was up even though we started late. N was dressed like she just came from a 90's grunge rock fest and wasn't what I would have considered proper attire for a professional counselor. If N was great at her job I wouldn't have minded though. She made things worse, not better. She set my wife and I back a long way with our troubled teen. N jumped to conclusions without bothering to find out all the facts. For example, she accused me of being a "bully" with my youngest. She stated I needed to try other approaches to parenting but never offered any suggestions. Okay, I realize I'm not Ward Cleaver, I make parenting mistakes but I do the best I can and I have tried many different methods when it comes to parenting my troubled teen. The issue I have with this is N didn't bother to find out what types of emotional issues my youngest is dealing with nor what kinds of different "approaches" we have tried with her in the past before rendering her "bully" verdict. This will truly undermine what authority my wife and I have left with our youngest as she now thinks disobeying our house rules is akin to standing up to bullies. Maybe N was just having a bad day I don't know but she certainly needs to reassess her career choice if our family session her norm. N asked us at the end of the session if we wanted to come back. Thanks, but we will look elsewhere for help or try to sort it out ourselves.

Everything from the new building to the incredibly knowledgeable and helpful staff has been…read moreperfect. Finding available therapists and sometimes scheduling can be difficult, but that is only due to the high demand right now. A good sign that people are seeking help but not so easy for businesses who are trying their hardest to help everyone they can. My kids' therapist has even made emergency appointments if needed and genuinely CARES about their wellbeing. After years of ineffective therapy with other counselors, I feel absolutely blessed that we found Solutions. On the "technical" side for those of you considering this company, I feel I must mention that they actually have specialists in certain areas - this is not common for some conditions and has literally saved lives. Not that our previous therapists weren't great people who truly wanted to help, but sometimes you need someone who has an area of expertise in order to thoroughly address a problem. If you feel you are being under-served by your current counselor, don't be afraid to reach out and see if they can help you. Additional Notes: 1) The new building has an area just for kids that is stocked with books and a TV. Great for me to be able to keep my littlest ones occupied - none of our previous offices had this and I had to wrangle them in the car for 2 hours or chase them down halls bothering other sessions -- not fun!! 2) There is no front office staff on-site at the moment (June 2018) but I'm not sure if that's only at certain hours or if it's permanent. I personally don't mind at all and love that I can carry on a conversation without worrying about disrupting phone calls. 3) If you're an exhausted parent like me, they have a real, working coffee maker, woo!! Again, not available at previous offices. 4) Now, I'm a realist and I know all offices carry bugs from all the people in and out, but this place is CLEAN. Like, eat off the floor clean. Thumbs up from me!

This place is horrible, they do not feed your child, they took away my child's mattress and bed!…read moreOne of the staff put hands on one of the residents and received no repercussion or punishment. There is an unlicensed part of the building, one time they let a resident stay in there after they got in trouble, they knocked over shelves, they punched a hole in the wall, these staff really do not have the best interest, they don't care how you're treated, or what you have to say. One time a resident got raped and they defended the offender instead of the victim. They claim that their goal is to prepare you to go home, but they exceed their punishments in a negative manner. There is no equality, there is favoritism, other residents are treated better than other residents by "staff" who are supposed to prepare you to return home. Overall, I'm just warning you not send your kid here, because this placement has not established permanent helpful rules and boundaries.

I have been seeing Claribel for the last several months (virtually, sadly, but her office looks…read moresuper inviting and cute ;). I recommend Claribel 100%! She is very welcoming, inviting, nurturing yet also challenges me and pushes me in a way that I need in order to grow and become mentally well. Unpacking childhood traumas and attachment injuries that have only become more complex with time and age (while trying to ensure I don't perpetuate any of that on my children/friends/family) is a hard endeavor to undertake, but I feel so secure and safe doing that work with Claribel. Thank you!

From the owner: Treatment for depression, anxiety, Aspergers, and marriage therapy.read more

Great customer service! I almost gave up looking for the location but the owner called and walked…read moreme to the door! Chloe greeted me and I had a fantastic experience in a Qigong yoga class! Thank you for excellent care, beautiful surroundings and a great hour spent on health and wellness!

Took a 60 minute hot yoga class with Treff and it was the perfect combo of relaxing and…read morechallenging! Beautiful studio and space for hot yoga!!

It is a great team who actually care about the people they serve. They have a very comfortable…read moreenvironment.

NorthPoint Counseling's has been a great choice for me! The convenience of virtual sessions…read morecombined with the same level of care you'd expect in person is unbeatable. My therapist made me feel comfortable right from the start, and the tools and strategies I've learned have genuinely improved my mental well being. The online appointments allow me to fit sessions into my busy schedule.

From the owner: NorthPoint Counceling provides telehealth mental health counseling for Anxiety, Depression, and…read moreOCD. Specializing in CBT, DBT, ACT & ERP. Accepted insurance includes United Healthcare, Blue Cross Blue Shield & more. Schedule a free consultation today.

Unqualified staff. Be careful what items you bring many of them will not make it home. Overcharged…read moreon unauthorized meds.

If you can get your insurance to cover another program, do it! We were told there was a church…read moreservice every Sunday for the teens. Not true. My daughter's Bible was taken because they claimed it was contraband, yet Muslims are staff and wear their garb. My daughter's concerns worsened while here and staff encouraged her to hurt herself and said, "I'm here for the money." I was called on a Friday at 4pm to immediately pick my daughter up and we live 10 hours away. This program is a punishment based treatment, not positive reinforcement. Do your research and do not take this place for what they say.​