These guys are the absolute best. Fair, knowledgeable, efficient, and respectful. Paul and his…read moreteam are great at what they do. I couldn't recommend them enough, they made my experience a breeze, and I was impressed by their professionalism. A+

Paul from protection alarms assisted me. He answered all of my questions thoroughly. He is very…read moreknowledgeable and genuinely cares about his clients . Call him if you need an alarm system

Karim and his team are exceptional. Very thorough on the initial call about the expectations and…read morethe price came in and did a clean job no shortcuts and very respectful of the space. Will hire again.

Karim answered my call. Came same day with Tony. Diagnosed issues on my CCTV…read more Came back next day with the replacement parts. Problem solved. Karim also helped me in finishing the set up of my remote access to the CCTV. Good job Karim and Tony!!! Now I have a "to go to" tech support available when I need one.

I have employed High Definition Audio/Video twice, to update my home audio system, and recently to…read moreinstall a new 77" television. On both occasions, Shawn has been punctual, and professional, doing an excellent job! He and his men also take care to protect my home and property while completing the task. I wouldn't hesitate to refer Shawn, and will certainly hire him again in the future!

Shawn was really professional, on time and responsive. We had 3 TVs mounted on the wall and hooked…read moreup the receiver to ceiling speakers and everything worked great. Would definitely use him again.

I hired EZ Audio Video Data Solutions to complete a full smart home automation project at my home…read morein the Palisades and I couldn't be happier with the results. The project included a home theater, Control4 system, WiFi access points throughout the house, access control, shades and a lot more helpful gadgets. Everything works perfectly and the integration between systems is seamless. Working with Dorel was an absolute pleasure. He's knowledgeable, professional, and communicates clearly throughout the process. The quality of the workmanship was exceptional -- clean, organized, and done the right way. It's rare to find someone who takes this much pride in their work. Highly recommend EZ Audio Video Data Solutions and Dorel for anyone looking to do home automation or AV work. Couldn't ask for a bett

Dorel was awesome! He came out and installed 5x cameras and the job looks super clean and…read moreeverything works great! He was a pleasure to work with.

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

(Posting on Behalf of my grandmother Edna Mullins): Rick came out today to check a chirping we…read morethought was associated with the security system, he quickly deduced it was in fact not to do with our security system. He was kind, personable, and very understanding after it became apparent it was owner error that resulted in his trip here. Could not have asked for a better technician!

We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

B & M security and locksmith were extremely responsive. They were the first people to reach out to…read moreme. Because I've had this service done through Yelp for a friend of mine in a different county. I know exactly what I should be paying. They gave me a great price. I agreed they told me what time they could be there and they were on time ready to go! Depending on what you're having done be prepared to show identification and proof of residency. I had my mailbox lock rekeyed. I showed him my electric bill and my drivers license. They are licensed insured and bonded so you're in good hands with this company. They offer different options for payments. You can use Venmo, Zelle, the credit card fees to carry a 5% transaction though... Or you can give cash. All in all, I was extremely pleased and very happily highly recommend this business for any type of lockout that you may have! 5 star service ALL THE WAY!!!!

100% got the job done! Ben is a kind person who cares on getting the job done. He worked hard on a…read moretough lock in my old apartment building and did it perfectly! I'm confident he has the skill and patience to work on just about any other lock. Response in 5mins, arrived quicker than said, and got the job done without any damage or without any additional sneaky fees. Thank you so much Ben! - Brandon

Excellent service. Did not oversell, did the job professionally and easy to communicate with.read more

We recently had gate and door entry systems installed by Lion Security at our home in Venice Beach…read moreCA. At our main entrance gate we had a DoorBird D1101KV unit installed, an Enforcer Keypad at our secondary gate (both with electric Strikes) and an Emtek touch entry unit for our front door. Lion Security were great to deal with - responsive and helpful. Our installer Diego however was truly exceptional. Knowledgeable, always available, quick and his work was of a very high standard. In running cable and cutting drywall he kept needed repairs to a minimum. The entry systems we chose were not cheap - especially the DoorBird - but we needed the ability to, for example, let people in remotely. We have had the systems for over a month now and they have worked as advertised from day one. We could not be happier with them and cannot recommend Lion Security and particularly Diego more highly.

Tony and his team were amazing. I'm pretty clueless when it comes to smart home design, surround…read moresound, etc and he made it very easy and seamless to understand and operate. I'm writing this review actually because Tony did my system in 2020, and he just helped me troubleshoot a small issue an entire 4 years after installing my system at 8pm on a Saturday night. Crazy level of service, but also a testament to him as a person. I've always gotten the best vibes from him. Couldn't recommend highly enough.

Had a mess of a situation with my ethernet lines and needed to move everything to another room…read moreacross the house. Tony came in literally a day after my call to give me a quote, and started the next day. He got everything finished, organized and working perfectly in a very short time!! Very professional, very approachable, and pricing was fantastic!

Grant was polite and efficient. Obtained full package with doorbell and cameras. Answered all my…read morequestions. Highly recommended!

First Class! Amazing…read morecustomer service by Grant and his staff. Professional, courteous, fair, prompt.