I was referred to Millennium Park Oral Surgery by my dentist for wisdom tooth removal. I scheduled an appointment through their website, which clearly advertises: "Wish to get a free consultation or a quick checkup to identify the kind of treatment you need? Just give us a call or submit the form here." Based on this language, I reasonably expected that the initial consultation would be free of charge. At the appointment, I met with a doctor and received x-rays. I was charged $188 at the time, which I was told covered the x-rays in case insurance didn't. After my claim was processed, insurance fully covered the x-rays. However, I was informed that $100 of that charge would be kept as a "consultation fee"--a charge that was never disclosed before or during the appointment and directly contradicts the free consultation claim on their website. Further complicating matters, I learned shortly after my visit that the doctor I saw--who was in-network with my insurance--had left the practice. As a result, Millennium Park Oral Surgery was no longer able to provide in-network care. The consultation I paid for not only involved an undisclosed fee but ultimately led nowhere, since continuing treatment would have been out of network. When I called the office to request a refund--since the x-rays were paid by insurance and the consultation no longer served its purpose--I was told they would only refund $88 and retain $100 for the consultation. During two separate phone calls with the Vice President of the company, I was hung up on. At no point did I use inappropriate language or become hostile--outside of being, understandably, a bit frustrated by the situation. On one of those calls, I was explicitly told that I would only receive the $100 refund if I removed my negative Google review. She also made it clear that the refund would not be processed until the review was taken down. This kind of behavior is unacceptable. Advertising free consultations, withholding undisclosed fees, and conditioning a refund on the removal of honest public feedback is not just unethical--it may violate Illinois consumer protection laws, including those addressing deceptive business practices and coercive conduct. I strongly urge anyone considering this practice to get all charges and billing terms in writing and to document the website's claims before proceeding. My experience revealed serious issues with transparency, communication, and respect for patient rights. read more

Millennium Park Oral Surgery - The site offers free consultation - Oral Surgeons Near Me - Chicago, Illinois

It has been over a year now since I've had my implant done by Dr. Zager. He had previously done all 4 of my wisdom teeth (which was a great experience with minimal pain) so it was a no brainer to have my implant done with him. I'm glad I went to him because once again he did a great job. My implant is SOLID and has made eating much better. I had been avoiding chewing on the right side but I no longer have to do that. Dr. Zager is very intelligent and very invested in his patients. He's called me the evening of every procedure I've done with him to check up. Overall, great experience. read more

I had such an amazing experience with Dr. Zager!! I had to get my wisdom teeth out sort of suddenly at 26 and he made the process so seamless. I healed very quickly with very minimal pain and zero complications! He and his team were also so accessible during and after the procedure with him even willing to answer my random texts about whether I could drink coffee or eat certain foods. Cannot recommend this office or team enough and if you need a procedure done, go here without a doubt! read more

Dr Zager is the best. He listens then provides the appropriate treatment for your problem.

Dr. Zager made the extraction experience easy and painless. Great office, very nice staff thank you.

I went to Dr. Zager with help for severe jaw pain I was having that was making it nearly impossible to function. I had many people tell me its stress-related, but I just wanted to ensure that nothing was seriously wrong. I had never felt pain like that. I get to Dr. Zager's ridiculously fancy office--it was very convenient and quiet, which was nice. So finally he comes in to see me and I explain my sitch. He feels my jaw for all of 2 seconds and wait for him to tell me, to my relief, that my jaw is fine. He does say this, in so many words, and I mean SO many... He went on what seemed like a tirade of things to do for anxiety, asking me very non-pertinent questions, such as my love life, my eating habits, etc. He spoke of how "he knew women just tended to stress about silly little things" and how "I have the potential to be beautiful". I mean, we all want a doctor that talks to us, but this was condescending and completely irrelevant... I was floored... I wanted to ask him where his PHD in Psychology came from... All I wanted was for him to look at my JAW. AND then, to top this fun time, I had to hand over my credit card to pay a $250.00 bill! I have never been so disrespected by anyone in the medical profession. Seek your oral surgery needs elsewhere! read more

Oh. Wow. I have never been so insulted by a medical professional in my entire life. Sure it's a clean office, nice front desk -- they were extremely helpful in rescheduling my appointment for the very same day - - so I was okay with waiting almost an hour to get seen. Until I was seen. And that's when Dr. Zager somehow found a way to ask, "So what are your parents genetically?" Yes. I am a person of mixed race. People have really goofy, awkward and obnoxious ways they like to ask the big ole question. "My parents? Genetically? They are . . . human!!!!" I laugh it off. Silly goof. Did you think I was a plant? Alien? Mineral? "No I mean where are you from!?" "Texas . . . ." Let's just say that a side helping of racially insensitive comments coupled with an hour long wait did not impress me much. Taking my business, my alien teeth ELSEWHERE. read more

The first time I met with Dr. Zager, I almost walked out. That was before I even met him. His assistant could not have been less interested in speaking with me. I was nervous, because I was in for a tooth extraction, which I'd never had before. His assistant didn't even look at me, and impatiently said: "It's a very standard procedure." Maybe standard for YOU, I thought, but I don't have teeth yanked out on a daily basis. I felt like crying, and every nerve in my body was screaming: "GET OUT NOW." Dr. Zager was running 40 minutes behind. I breathed through my anxiety. When he finally arrived, he said I needed to get my "extra" tooth removed immediately (it's a weird birth defect: a rootless tooth in my sinus. The dentist who I have gone to most of my life said don't mess with it unless it starts to trouble me. I tend to trust him. He's a friend of my dad's.) I said no thanks to Dr. Zager on that, and he tried to scare me with stories of abscessed stray teeth, etc. I could see the dollar signs in his eyes. Ugh. The extraction I was there for was performed flawlessly: he is very good at taking a tooth out. The second time I went in, this time about getting my lateral bicuspid implants, he was running behind again. He seemed hurried and uninterested in me. As he went through the motions of "care" (placing a hand on my shoulder at a weird point in the conversation, etc.) I could picture the bedside manner power point presentation he must have attended. I'm sure he is a great surgeon. State of the art equipment is everywhere. He even quoted me the price of his 3-D xray machine. (Tacky) I'm not going to have him touch me again, because he makes me very uncomfortable and I feel unimportant when I'm there. Also, he shares office space with someone who specializes in Botox. Ick. read more

I have never written a review until now. Unfortunately my first review will be a negative one. I went to Dr. Zager because he (and not others with rave reviews) was listed under my insurance. I had my top and bottom wisdom teeth on the right side removed. I know this was major surgery but he and his assistant made it seem like I'd only be down for a few days. Well that was March 10th and I am STILL not feeling better. I know everyone is different and I am a little older for this surgery so it may take a little longer for me to heal, but my problem was with his communication skills (or lack-there-of). After I wasn't healing I was told to come back into the office. He never directly told me what was wrong. He spoke over me or out loud to himself. I heard him say dry socket (I had to research on the internet what that means). Also my jaw had become locked. He basically told me and demonstrated how I should try to pry my jaw open. I was almost in tears! He never explained why my jaw was locked. So I went back and once again he never explained to me why my jaw was locked. He and his assistant just tried once again to pry my jaw open. At this point I was literally bawling! It hurt so badly. I had to ask him why it was locked and he replied it was the muscle. AND THAT WAS IT. I'm thinking he is the professional in this field. He should be able to explain to me what is going on without me asking. He had me to schedule another appointment but I have never been back since that day. Unfortunately my jaw is still locked and I am currently looking for a specialist. Who knew after over a month I'd still have to take pain pills every day and not be able to open my jaw wide enough to eat a sandwich. read more

If I can give them 0 stars I would!!! Made me come in after I called about price on extraction. I had a copy of my panoramic X Ray done somewhere else and was only given a range of $200-$600 on what extraction could cost depending on the difficulty of the extraction. They could have easily asked me to email that in and have the doctor look at it and give me a price over the phone but NO, made me come in all the way from Schaumburg (saw all the good reviews so I chose this location so I decided that thinking this that they will be fair with me and drove there). When I arrived, I told them that I been unemployed for 6 months and I would like the price to be the lowest possible to the $200 range because it is a tooth 19 and not my wisdom teeth I had 2 pulled a year ago elsewhere and that they were horizontal which both costed me $500 total which were trickier to get out. I did the normal new patient sign in and Doctor eventually brought me in and took a look at the same X Ray I brought in and told me that there is little bacteria that needs to be cleaned up after extracting it. I said ok and told him I'd been not working and if he can help me with the prices. His face expression told it all. He wrote down bunch of codes and sent me back to receptions. So I played along his little game hoping prices would be reasonable and walked all the way back to the receptionist for the verdict. She told me total cost would be $495 for getting it out and cleaning up the bacteria. I told her that sounds very high and reiterated my situation of how I was told $200-$600 range and how explained her that this is easy pull compare to a wisdom teeth extraction difficulty level which would fall closer to the $600 range. Her response was "THESE ARE OUR PRICES". I asked her to please talk to the doctor and rudely again said "NO" THIS made me very angry and I stormed out! All this time and money invested for parking and driving here for nothing when her high GROSS profit quote could have been given to me over the phone in the first place!!! SCAM ARTISTS !!! read more

I had a total of 2 extractions and 1 tooth implant done with Dr. Zager. Sure, I was extremely afraid, but Dr. Zager was very welcoming each and every visit. For my first visit, I had 2 extractions done. It was quick and painless. I was surprised! Healed up pretty quick too. After a couple of follow up appointments, I scheduled one for a tooth implant. Same thing as usual.. Quick and painless! I have nothing to be afraid of anymore! This is the best part.. After every operation, Dr. Zager would give me a call at night to check-up on me. 5+ Stars! read more

Dr. Zager was a god send. Yes, he was not the cheapest oral surgeon to go to, but every penny was well spent. He accepted me as a patient even without a referral, and was very accommodating. His office staff are very nice and competent as well especially when dealing with scheduling and billing. Dr. Zager laid out all of the options (including pricing) for my wisdom tooth extraction and allowed me to make a decision and was never pushy! I elected to do intravenous sedation for my two lowers. Surgery day was a breeze and easy to schedule since Dr. Zager does surgeries on Saturday. I was in an out in an hour(?) and recovery was lightning fast! My coworkers were amazed that I was back in the office and looking presentable on a Tuesday. Dr. Zager's assistant also personally called me to check up on my status a few days after the surgery. I ended up cancelling the follow-up visit since my stitches were healing very nicely on their own and the office staff were very happy to accommodate and were not pushy to keep the appointment so that they could earn a few extra $. Overall, I would greatly recommend Dr. Zager. He helped make my wisdom teeth extraction be as pain free as possible! read more

Dr. Zager is the awesome dentist I visited. Recently I had my wisdom tooths taken out. People usually thinks having their wisdom tooth taken out is very painful actually it isn't. The procedures isn't painful at all. He done a great job, after couple days I had heal from the surgery. I am going to have my other side taken out soon, this show how I like Dr. Zager and trusted him. I will highly recommend my familys and friends to see him. read more

This place is great. I had an easy experience of pulling 4 wisdom teeth. I was doing researching on yelp just like you are. I made a couple of phone calls to check their availability and Dr. Zager's time fits mine the best. I went to the office the next week for the x-Ray check. I had to wait for 45 mins but it was ok because doctors are always busy right? I came back the week after for the real deal. I chose to do local and laughing gas because it would be a pain to get my better half to come pick me up on a work day from the burb. I put on my headphones on as they recommended and it felt amazing! I never took laughing gas before and it's really relaxing. Dr. Zager was very quick and accurate on the procedures and I didn't feel a thing. I walked out the office with a swollen pig head, grabbed the descriptions downstairs of the building, took the train home and relaxed. The recovering wasn't too bad. I had about 5 hours annoying bleeding and sore and that was about it. Anyway, the experience was very nice and easy. I recommend Dr. Zager to anyone who needs their wisdom teeth out or other issue. read more

Dr. Zager is one of the best oral surgeons In Chicago. Well worth the trip downtown for such high quality expertise and excellent results.

I had all four of my wisdom teeth removed today around noon and Dr. Zager and his dental assistant were amazing. I was very nervous day of and they did a great job of calming me down and being supportive. Dr. Zager even gave me a personal phone call around 9pm to make sure everything was running smoothly. the only thing i would have to comment that were negatives were that the office assistants were not really on top of their game for paper work and transferring x-rays and you don't receive any written directions about fallow up care so make sure to pay attention or take some notes. but honestly this doesn't have much weight on my overall review because Zager and his dental assistant were awesome. currently i feel way different then i thought i would. i am in a little discomfort from numbness but i barely feel any pain. Zager even gave me my prescriptions early during my consultation so i could take my pain medication right when i got home. overall the surgery felt like minuets and for someone who has high anxiety i felt extremely comfortable and relaxed. read more

I had my 4 wisdom teeth, an additional baby wisdom tooth and additional bone growth in my gum all removed here and it went so much better than I anticipated. The office staff was helpful to me since my insurance doesn't cover some of the additional work I needed. I thought because of my additional teeth that the procedure itself would be bad. It sounds bad from the consultation when they give you all the warnings about side affects ahead of time, but Dr. Zager suggested I start to take ibuprofen 8 hrs before the procedure to prevent excess swelling. The day of my procedure, I put my headphones in and sat in the chair. I opted to stay awake and just have the local anesthesia so I could walk home afterwards. I listened to 5-6 songs (because I would skip ahead during portions of it) and was done. The pharmacy was downstairs. I walked home. I followed the directions for changing the guaze. Dr. Zager called to check up on me later in the night. I went back to the office 2 days later so he can check on the status and I was good to go. I know everyone's experience is different, but I wanted to share that Dr. Zager and his staff did what they could to make my experience as easy as possible and it worked for me. read more

I had 2 wisdoms extracted from this office on 2/22. The evening after the surgery, my face was so swollen, (to be expected) the muscles in my head had extreme tonicity. I thought my head was going to explode and I felt very faint. I paged the doctor numerous times with no response. I drove myself to the emergency room at 3 a.m. but because the problem was dental related they couldn't help. The next morning when I saw Dr. Zager, he nonchalantly said, oh yeah I was asleep. I went back a month later for a check up as I was still swollen and my jaw as in pain. The dr. looked in my mouth and calmly said uh oh. Not want you want to hear in a dr. office. The man left some stiches in the extracted area in error and the incision was healing around it, it caused an infection was was painful to remove. In summation, it's 7 months later and I still have daily headaches and my face is still swollen. When I contacted the office to ask if this is normal, they said they are sorry I'm in pain and said they were available to extract the reaminging wisdoms when I am ready. Are you serious??!! Unfortunately, you can't do 0 stars. That is my true rating. CAN ANYONE OUT THERE RECOMMEND AN ORAL SURGEON WHO WON'T BUTCHER MY FACE??!! read more

3/21/14 Update A year after my surgery. Everything in that department went fine, but wait! I still haven't paid off my bill because their billing department insists that my new insurance isn't responding to their claims that were filed under my OLD insurance. Of course not! So I call them, and update all my information so that it's under my old insurance, and I get another bill from my NEW insurance saying that they're not covering the dental work under my OLD insurance. And then there's that one rude lady on the phone that persists that I'm in the wrong and I need to speak with my insurance. Not worth the hassle guys. The dental work is good, but if the front end of the office can't handle a simple insurance claim, which lingered for a year, I'd suggest checking out somewhere that you know for SURE is covered by your insurance. read more

I was referred to Dr. Zager by my dentist for a closer look at a questionable x-ray. His analysis of the images was very dire and said I needed at least one procedure which would require anesthesia and eventually the same on the other side. I scheduled an appointment for the surgery, but upon showing up (my mom had driven in from out of state) he asked me why I had not gone back to the dentist for a root canal first. I was never instructed to do so. He said "you must not have heard me" and that I needed to "spend the money to get the root canal" as if it were a financial issue. Rather than rescheduling the surgery, I insisted on seeing another oral surgeon after how offensively I was treated by Dr. Zager. The second professional's opinion was that there was no need to do the surgery and that my condition was completely normal. I am glad I didn't reschedule my surgery because it would have been an extensive procedure that could have caused more damage to the roots of the surrounding teeth. To his credit, he did make a follow-up call to ask why I did not reschedule my surgery, and I explained how his insinuation of my ignorance was a huge turn off. I'm not going under anesthesia under the care of an oral surgeon I don't trust! read more

Thanks to the person who posted below me, I was inspired to write about my experience with Dr. Zager. I had a great experience here with getting my wisdom teeth removed. I was referred by a former co-worker who had a good experience here and so I booked the appt. I was made to feel very comfortable and the assistants were all very friendly. I was given anesthesia and when I woke up, I didn't even know the surgery had happened. They let me recover on my own time, let me lie down on a couch in a room til I felt comfortable enough to leave with my driver, and gave me my prescription which we got filled in the same building. I had to pay up front too, but if I recall, (it was a couple of years ago), I believe I did get reimbursed for some or all the amt. from my ins. company. For real, get your wisdom teeth pulled here. Great doctor! read more

I went there because a tooth was bothering me and it was presumably the wisdom tooth. He decided to extract it without even looking inside my mouth or at the X-rays. The extraction took one minute at most. This tooth was an easy job, and he didn't make it complicated. After that it hurt for about 10 days. I think I had some form of trismus, but he didn't really help me with that. The conclusion: he showed good skills to extract the tooth (which may be the most important thing for many). However, do not expect any diagnostics from him and he gives you almost no instructions on what to do the week after. Be aware that the moment you step into his clinic, you are going to walk out without your wisdom teeth. read more

I WOULD NOT GO TO THIS DOCTOR. I would give him a zero if I could. If you don't want to read this long review, just read my last paragraph for your own safety. I have had jaw problems that was getting progressively worse from ~2009-2012. In the beginning, when I would open my mouth really wide, I noticed an achey feeling in my right cheek area where the jaw connects to the skull. I didn't think anything of it because it wasn't that bad. However, in 2010/2011, I realized I could not move my jaw horizontally to the left anymore. This was strange but I always thought it was because of my wisdom teeth coming in and they were getting in the way. So I go to Dr. Zager and tell him my jaw problems and how I thought it was my wisdom teeth and he agreed. I have to say the removal of my wisdom teeth went fine. Afterwards, I still could not move my jaw to the left. I went back in to see why nothing seemed to be fixed. He says I need to push my jaw back in place. So he shows me how to do it and I'm doing it but it doesn't really feel right and it actually hurts (I tell him this). Then he does it and it's not really working. It feels like something is blocking the movement of my jaw and I'm getting really worried that his pushing is going to break my jaw and bones. He's pushing my jaw I'm telling him that it really hurts but he continues to push on my jaw. He's not listening or telling me anything. I'm kind of freaking out in my head and eventually cry. So he stops and kind of explains how if he doesn't do it now then I wouldn't do it at home. He said now that there is room in my mouth because my wisdom teeth were gone, that I just needed to push my jaw to the left and that it would, I guess stretch the muscles or whatever and eventually my jaw would be able to move that way again. He does the horrible pushing thing for a little bit more after asking if we were still friends. I'm kind of just shocked and feel really uncomfortable. Needless to say, I did not do this at home. Eventually after finding another oral surgeon, I find out I have a benign bone tumor growing from my coronoid process (part of your jaw) that was blocking my jaw from moving to the left. What scares me the most was that Dr. Zager could have really hurt me. His pushing on my jaw could have broken my skull bones or specially, the boney tumor blocking my jaw movement. In retrospect, it's really scary how he thought my jaw/face just needed helping by pushing it back in place but he did not do ANY tests or xrays to validate his diagnosis. He just thought it was one thing and went on with diagnosis (hard pushing) even though I was saying that it hurts ( BECAUSE THERE WAS A TUMOR IN THE WAY). Also, both my new oral surgeon, a TMJ specialist and my dentist said wisdom teeth would have nothing to do with jaw movement. He really did not take the time to explain to my why he was pushing on my jaw or why that would help. He also did not listen to me when I said it was hurting. Of course i understand even if he was right and that pushing my jaw would fix my problem, there could be a little pain, but he was really hurting me. So I don't know if Dr. Zager is incompetent or reckless or both but I would not go to him. read more

Dr. Zager is an excellent oral surgeon! The office is state of the art and the office staff/assistants were very knowledgeable. I went in to have all 4 of my impacted wisdom teeth extracted and the procedure went flawlessly. All 4 teeth were extracted in under an hour. I made sure to follow the instructions given to me by the doctor and the assistants in order to avoid getting dry sockets and to ensure proper healing. I barely needed to take the pain killers prescribed and when I went in a week later to check in, Dr. Zager told me that the holes were almost completely closed and everything looked great! I am very happy with how the procedure went. I highly recommend Dr. Zager to anyone looking for an oral surgeon. read more

I was recommended by my dentist to see Dr. Zager due to a complication with a tooth extraction. I was extremely nervous and his last patient. I was treated with such kindness and patience by him and his staff! It was a great experience! read more

I had dental xrays from a previous dentist appointment. I explained to Dr Zager's office that I would not pay for additional dental xrays. On my invoice a line item reads, "Cone Beam-CT Capture Less". As I trusted that this was a professional operation, I paid the invoice without question. Upon realizing that I was most likely overcharged, I called the office to request a refund. They told me that they would not consider a refund even though they said I would not be charged. Due to this lack of professionalism, I cancelled my oral surgery where I was scheduled to spend over $3500. It doesn't seem they have the business acumen to give me a 2.8% discount to keep a customer happy. Moreover, Dr. Zager was unprofessional to me. He seemed extremely bothered that I haven't been to the dentist to the point it made me feel uncomfortable. Also, since my wisdom teeth are impacted, I could file a claim through my medical insurance, something that I believe they should have presented to me as an option. They did not so I'm getting the surgery done at a professional dental surgeon who said that the medical insurance option should have been presented to me by Dr. Zager. read more

Opened a yelp account to write this review! Saw Dr. Zager in March of 2015. I went for a consult and paid my co pay of 20$. As far as I was concerned my insurance company was to cover the rest. My insurance company unfortunately denied coverage, which is annoying but does happen. I received no notification be it an email, call, or letter. Last week I received a call/ voice message from them about my account. There was nothing specific in the voice message but I returned it promptly just in case. Apparently I was less then a week from going into collections from my March 2015 visit! I was shocked and told the manager that I had not gotten any notification prior to the recent call. She insisted that the office had called once in April and once in October....they had not. I even went through all my missed calls and voice messages later on and found nothing. I work in a Doctors office so I know that sometimes this happens but that does not make it okay. Even worse when I informed the manager, Lucia Calvillo, that I had never gotten the messages she did not even feign an apology. Again I work in a Doctors office, I always give the patient the benefit of the doubt and always offer an apology. She was so rude and this situation was so mishandled I will not be going back! I was extremely disappointed as I have referred friends and patients there, a mistake I will not be making again. Dr. Zager is great but I would avoid going here, unless you want to end up in collections. Recently got my went elsewhere and was much happier! read more

It was recommended that I go see Dr Zager, an oral surgeon. I may need to have some implants and my Dentist wanted the proper XRays to see if I had enough bone to have them. He was late, which didn't bother me much the first visit. He said he would be right in, so at least he acknowledged that I was waiting. He seemed nice enough, in the very beautiful office of his, with a state of the art X Ray machine. Very impressive. I sat for maybe 15 seconds and this machine takes one picture so everything can be seen. Amazing. I have No Health Insurance but decided to see him anyway as he came highly recommended. When I checked out, I was Flabbergasted. $175.00 for this XRAY! Are you kidding me? I asked for some discount for No Insurance, No I was told. Fixed Prices! I asked his Nurse how he sleeps at night? The machine is paid for I would presume. Very Greedy. I do not even care what Implants may cost. I would not Go Back. read more

Was referred to Dr. Zager by my terrific dentist, Dr. James Urkov, in an emergency situation. Dr. Zager saw me right away, the same day. His expert surgery was fast, efficient and effective. His strategy to use two different antibiotics, combined with his surgical skill meant that he caught and nullified a messy, swollen abscess before it turned into something much worse. He was extremely clear and helpful on steps to take to get better and included several short, follow-up visits (included at no extra charge to his fee!) to make sure healing was progressing smoothly. I came in to his office in immense pain (and more danger than I realized). His treatment (including surgery) caused me no pain and following his instructions and care, the healing was swift and complete. Dr. Zager cares about his work and his patients and it shows. Superior level of care. Expert level of skill. Best you'll find. read more

I was referred to Dr. Zager after a horrible dentist experience in river north. Dr. Zager pulled a tooth and then inserted an implant after a botched procedure. The entire process couldn't have been better. Dr. Zager was very personable and concerned with my well-being. His staff is also very nice. He personally called after each procedure to ensure that everything was ok. I would recommend Dr. Zager for any oral surgery. read more

I met with Dr Zager for the first time today and he was wonderful. I've been dealing with consistent ear problems for months and he's the first person that I've seen that I felt actually cared. He seems very invested in my current TMJ/tinnitus situation and I'm SO happy I stumbled across his office. I feel like for the first time I'm finally finding some answers. read more

When I needed two wisdom teeth pulled, I knew who to call. Dr Zager extracted my two left wisdom teeth about 5 years ago and I knew I would go back (eventfully) for the last two. I was in and out in under two hours. I chose a local and the nitrous. Dr Zager called me that night to check in. I went back for a follow up about 4 days later and am healing nicely. I would definitely recommend and refer my friends to Dr. Zager. read more

Dr. Zager and his staff were fantastic. Check in was friendly and the reception area was comfortable. After being seated, the assistants made sure we all had the necessary information and yet it felt just like a casual conversation - not impersonal. Dr. Zager arrived and presented a capable and yet friendly mien. I was nervous as I've not had an extraction in recent memory. The procedure, from anesthetic to actual extraction was fast and pain-free. He followed up the procedure with advice on addressing remaining dental issues and phoned me to ensure I was well. read more

I cannot say enough good things about Dr. Zager and his staff. I had to have four impacted wisdom teeth removed almost 2 decades after most people (age 31). I not only dreaded the whole experience, but was nervous because I had never gone under before. He and his staff were informative, professional, and very comforting from my initial consultation to the end of the surgery. Looking back, the whole thing was a breeze thanks to Dr. Zager taking excellent care of me. I would recommend his services to anyone. Thank you! read more

I had to have two implants last year. My dentist game me a referral to Dr. Zagar. Not a shock that I checked on him online, and I was somewhat bothered by some of the comments. Nevertheless, I game him and his staff an opportunity. I have now been to his office about four times. I have always been quite impressed by the staff and by Dr. Zagar. I have never had implants previously, so I have nothing to compare it too. However, I can say this: the staff was professional; the appointments were easy to get; Dr. Zagar was friendly, responsive, competent and reassuring; and I could not believe that he had completed the implant process when he did. That is, I did not think that he was finished, impart because I had virtually no pain. It's now been sever months, and I have had no trouble with the implants. Dr. Zagar and his staff have my unqualified endorsement. Bill G. read more

Dr. Zager extracted my son's four impacted wisdom teeth. He walked us through the process ahead of time. His staff carefully reviewed everything with us just before the procedure. After his procedure, the nurses were wonderful at making sure he was ready to go home and had everything he needed. Dr. Zager called our home that evening to check in on his patient. During the follow up appointment, he and his staff took their time to be sure my son's questions were answered. All in all it was a very good experience and I would highly recommend him. read more

Words cannot express how grateful I am for Dr. Zager. He is one-of-a-kind and I would highly recommend him to anyone. If you need an oral surgeon, Dr. Zager is the best you will find in the Chicago area. He pretty much saved my life. I have had dental issues for many years, and recently had 4 crowns placed (with no root canals) on my four front teeth as part of my preventative care plan with my dentist. Two weeks after the permanent crowns were placed, I felt pain in one of the teeth. I went to my dentist, had x-rays, and was told there was no sign of infection. He gave me a prescription for pain medication and told me to come back if the pain becomes unbearable. The next morning, the pain was no longer in my tooth, but underneath my nostril and my face was beginning to swell. I went to my doctor thinking it must be a sinus issue. The doctor referred me to the ER and said it was most likely a dental abscess. From there, the next 72 hours were spent in the most excruciating pain I have ever felt in my life. The ER referred me back to my dentist. My dentist used local anesthetic and numerous shots of novocain (none of which worked) to install a drain which I later found out, was installed incorrectly and was draining nothing. By the next morning, my face was swollen so badly that it looked like I had a baseball in my cheek and my eye was swollen shut. Vicodin was wearing off after only 45 minutes and it was clear that something was very, very wrong, and the infection was spreading very quickly. The ER had referred me to my dentist, my dentist didn't know what to do, and because of the intensity of my infection, everyone kept referring me on to the next guy. I was in severe pain, was told that a dental abscess infection needs to be treated ASAP, but it felt like no one would help me. After two more dental visits with other care providers, I finally was referred to Dr. Zager. By the time I made it to Dr. Zager's office, I hadn't slept in 48 hours, had barely eaten, my face had tripled in size, and I was in acute, intense pain. Even though it was 4pm on a Friday before Labor Day weekend, Dr. Zager made sure to squeeze me in. He put me under and performed an incise and drainage and properly installed a drain to get rid of my infection. Although I was out of it after the surgery, the intense pain I had felt was gone. Dr. Zager called me that night on my cell phone to make sure I was okay. I didn't call him back because I didn't want to bug him over the holiday weekend. He called me again the next night and said "Please just call me back so I know you are okay." I've never had a medical professional follow up with me directly, and show such concern. Although people go through much worse, this was a horrific experience in my life and the most pain I'd ever felt and hopefully ever will feel. I spent three days going to various professionals looking for help. The only person who was able to was Dr. Zager, and I am eternally grateful for that. Dr. Zager is an excellent oral surgeon, I trust him completely, and I will always be grateful for the care and service he provided to me. read more

I was referred to Dr. Zager's office by my dentist to extract my lower left wisdom tooth and bone lengthening (?) on the tooth next to allow for a root canal and crown. Procedure: Opted for local anesthetic. Actual procedure took approx. 15 - 20 mins. When he was finished, I literally said "Is that it?". Yes the sound of breaking teeth was weird and seeing the needle for the stitches were unnerving, but no pain, very quick, and efficient. His assistant was very thorough with providing me instructions on how to treat the extraction. Gave me a little packet and included instructions as well. Dr. Zager was extremely nice and made me feel comfortable. Post Procedure: Called the next day to assure I was ok. I had very minimal swelling and was back at work that Monday, had procedure on a Thursday afternoon (took of Friday as recommended by Dr. Zager) Follow Up: Went for follow up (8) days after procedure. He removed stitches, which was painful..but doable. I did not come to Yelp prior to the procedure, so I'm shocked at some reviews and laughed at quite a few (sorry some of comments on his bedside manner were hilar). I had an overall wonderful experience and will be going back for my other wisdom teeth extractions. He is funny to me and our conversation were engaging and pretty much tactful. Definitely will recommend to friends and family. read more

I had a wisdom teeth removing surgery. Dr. Zager and his staff are great! He did a fantastic job (very fast, painless surgery) and followed up until the end. Definitely recommend! read more

If you have a choice between Zager and another dentist, please do yourself a favor and go to the OTHER Dentist. My wife had some wisdom teeth extracted but we didn't receive a bill, had no indication that anything was wrong and, of course, forgot about it. One year later, we started receiving calls from a collection agency and when we tried to clear it up with Zager's office, we were told they had sent us six notices by mail, none of which we received. When I asked why they didn't call us when we didn't respond to their mail they said "this isn't our problem." Our insurance has no record of a claim from Zager and although Zager's staff claim to have a digital receipt proving they submitted it correctly, they refused to show it to us. All they had to do was pick up a phone and call us to clear-up the matter professionally, but they clearly couldn't be bothered to do that. Now my wife and I are having to deal with a collections agency who are still harassing us and threatening to destroy our credit rating despite the fact that we paid the balance in full since they refuse to wait for our insurance to process the claim (which the insurance company said they will do within 24 hours). I can't even express how much time and frustration it has and is stil costing us trying to get this all straightened out. read more